BAD APPLE story...the company really stinks..re DVD burner

Sonamair · Jun 17, 2002

I have an old Mac 8500, a one year old imac and a 4 month old Titanium G4 in my study..I bought a Lacie DVD burner mainly to archive my D1X Photos.

What really upsets me is the fact that I cant use IDVD which is in my new portable to burn an external DVD..Thus unless I invest another 1000$ for a Apple Pro vidio software program Im out of luck unless I buy another new Mac with internal DVD burner...It seems the pro program supports exernal DVD burning where as the IDVD does not....The Lacie burner is the identical drive thats in the Mac.

My local Mac dealer says Apple does this just to force the new hardware buy..this is the kind of customer neglect that had gotten Apple into hot water.He is also quite upset about this whole deal.

I have been a Mac person since forever, but am so pissed off about this Im thinking to go PC and so should everyone on the planet!!!!

If I buy a cheap PC I can use the Included software with the DVD burner and burn a vidio DVD........The customer service people were very very arrogent and would not offer me any solution other then to buy a Mac with a internal hard drive or buy the 1000$ pro program......HELLLLLLLLLLLLp Howie

If everyone could call Apple and complain about this they would be forced to write the simple program to allow the Mac to use IVidio to burn a vidio onto an external DVD burner....but how many of us are left to even care about this..soon there will be at least one less where I live.....Thanks for listening and sorry if its a bit off the topic, but all pro photographers should be aware of the snake-like marketing going on at Apple........Cheers

Rory Ivers · Jun 17, 2002

While I understand how you are frustrated by the situation, I'm having trouble understanding why you're letting LaCie off the hook. They made the DVD drive yet you put the whole burden on Apple to supply drivers for a drive they neither made nor supplied with their system. That's not terribly fair!

Maybe I should blame Apple for not making Microsoft get off its sorry butt and release the conduit so I can sync my Palm Pilot to Entourage (part of Office X), or I could blame Apple for my Canon 1D not having the OS X-native software to import RAW image files.

Put the blame where it belongs. You bought something that is not capable of doing what you need, how you need it. Sure, it has the potential but the manufacturer - LaCie - has stopped short of finishing the job.

arcorban · Jun 17, 2002

The LaCie drive ships with Toast Lite. Unless I'm mistaken, it can write whatever content you have created in iDVD to any non-Apple external drive.

If you want very near to the same functions as iDVD plus a lot of other handy capabilities then Toast 5 Deluxe is only $89.95.
It will run on all your Macs and you can update it to an OSX version.

Non-Apple drives of all types (HDD, CD, CD-R, CD-RW and on and on) have been this way as long as I can remember. If I put a 3rd party Hard drive into my mac Apples formatting utitlity probably won't recognise it but plenty of third party utilities do. And they're cheap. No big deal.

Hope that helps
AC

Howard Mortman said:
I have an old Mac 8500, a one year old imac and a 4 month old
Titanium G4 in my study..I bought a Lacie DVD burner mainly to
archive my D1X Photos.

What really upsets me is the fact that I cant use IDVD which is in
my new portable to burn an external DVD..Thus unless I invest
another 1000$ for a Apple Pro vidio software program Im out of luck
unless I buy another new Mac with internal DVD burner...It seems
the pro program supports exernal DVD burning where as the IDVD does
not....The Lacie burner is the identical drive thats in the Mac.

vk · Jun 17, 2002

You can get a DELL for $500 or even less. It seems cheaper than getting your current Mac to get the job done. Perhaps you'll like it in the PC world. I would recomend uninstalling whatever Microsoft OS you get and putting Linux on that PC. Isn't Mac's newest OS based on a Linux core? If so you'll feel right at home (maybe)

vk

Howard Mortman said:
I have an old Mac 8500, a one year old imac and a 4 month old
Titanium G4 in my study..I bought a Lacie DVD burner mainly to
archive my D1X Photos.

What really upsets me is the fact that I cant use IDVD which is in
my new portable to burn an external DVD..Thus unless I invest
another 1000$ for a Apple Pro vidio software program Im out of luck
unless I buy another new Mac with internal DVD burner...It seems
the pro program supports exernal DVD burning where as the IDVD does
not....The Lacie burner is the identical drive thats in the Mac.

My local Mac dealer says Apple does this just to force the new
hardware buy..this is the kind of customer neglect that had gotten
Apple into hot water.He is also quite upset about this whole deal.

I have been a Mac person since forever, but am so pissed off about
this Im thinking to go PC and so should everyone on the planet!!!!

If I buy a cheap PC I can use the Included software with the DVD
burner and burn a vidio DVD........The customer service people were
very very arrogent and would not offer me any solution other then
to buy a Mac with a internal hard drive or buy the 1000$ pro
program......HELLLLLLLLLLLLp Howie

If everyone could call Apple and complain about this they would be
forced to write the simple program to allow the Mac to use IVidio
to burn a vidio onto an external DVD burner....but how many of us
are left to even care about this..soon there will be at least one
less where I live.....Thanks for listening and sorry if its a bit
off the topic, but all pro photographers should be aware of the
snake-like marketing going on at Apple........Cheers

Henrik Franke · Jun 18, 2002

I dont hope you are going PC,- because then this forum isnt big enough. Mac is the platform, if you want to work, and not to don exe-combat-sys exersises. If you are getting pissed over this matter, think about your PC friends,- how many times do you think they have been mad in all those years where you were working. Stop focussing on this one matter,- look at all the benefits you get with your macs, that pc people can only dream of. I have been a mac user since 94,- and all ways been better os then my pc roommates or collegs.

Think different,- think smart.

Mike Fried · Jun 18, 2002

vk said:
You can get a DELL for $500 or even less. It seems cheaper than
getting your current Mac to get the job done. Perhaps you'll like
it in the PC world. I would recomend uninstalling whatever
Microsoft OS you get and putting Linux on that PC. Isn't Mac's
newest OS based on a Linux core? If so you'll feel right at home
(maybe)

Ok, so you're recommending someone buy a Dell PC for $500, install Linux on it, and then use it to burn DVDs. I can understand the buying of a Dell. Michael Dell is a smart guy, who figured out how to make an excellent business in retail computers, and $500 for a Dell goes quite far today. They are good computers. However, what this man needs is

Just because some company makes two similar products doesn't mean they work the same way... And to top it all off, the original poster blames Apple!

Now, you suggest this guy install the worlds cheapest, hardest to use software on a $500 box which comes with software which will do what he wants already (all he needs is hardware). So that he can remove the software he paid for so that he can install Linux! And THEN, to top it all off, you write that OS X is based on Linux. OS X is based on BSD Unix. BSD is the Berkeley System Distribution of Unix, and is as different from Linux as Macintosh is from Windows. In fact, ALL of these OSes are POSIX compliant, and that is the only similarity.

Now, I usually don't make an ass out of myself in the Pro forum, but this is the absolute dumbest thread I have ever read on this site. It doesn't belong in the Pro Forum at all. Sometimes I wonder where the quality and relevance of these forums goes to, and I know that Phil is watching and removing trash.

Billy Jim · Jun 18, 2002

Howard Mortman said:
I have an old Mac 8500, a one year old imac and a 4 month old
Titanium G4 in my study..I bought a Lacie DVD burner mainly to
archive my D1X Photos.

What really upsets me is the fact that I cant use IDVD which is in
my new portable to burn an external DVD..Thus unless I invest
another 1000$ for a Apple Pro vidio software program Im out of luck
unless I buy another new Mac with internal DVD burner...It seems
the pro program supports exernal DVD burning where as the IDVD does
not....The Lacie burner is the identical drive thats in the Mac.

I have a Titanium, purchased in Oct. 2001.

It did not come with iDVD, and why should it since it does not have an internal DVD-R burner. So did Apple start bundling iDVD recently with the Titanium, and why?

If you're just archiving your data files, arcorban is correct about Toast software.

arcorban said:
The LaCie drive ships with Toast Lite. Unless I'm mistaken, it can
write whatever content you have created in iDVD to any non-Apple
external drive.
If you want very near to the same functions as iDVD plus a lot of
other handy capabilities then Toast 5 Deluxe is only $89.95.
It will run on all your Macs and you can update it to an OSX version.

Next time, do some research at http://www.xlr8yourmac.com in their compatibility database before making your purchase, or find a knowledgeable dealer. Apple is not to blame.

TonyK_in_Texas · Jun 18, 2002

Most Mac users would not want to get in to the details that most Linux installs require. Heck, most PC users don't want to get in to the details that Linux requires. Especially setting up printers and the like.

The easiest distro I've found for most users is Mandrake. SuSE comes up a close second. The others start falling rapidly for one reason or another. My favorite, Slackware, would blow most Mac users' minds away. It is generally considered the closest to the metal one can get before going BSD.

He is a Mac user for a reason and has a substantial investment in Mac hardware and software. This will not be a easy switch.

I have my own beefs with Apple that go back nearly 20 years and a Apple IIe.

Take care,

vk said:
Howard Mortman said:

I have an old Mac 8500, a one year old imac and a 4 month old
Titanium G4 in my study..I bought a Lacie DVD burner mainly to
archive my D1X Photos.

What really upsets me is the fact that I cant use IDVD which is in
my new portable to burn an external DVD..Thus unless I invest
another 1000$ for a Apple Pro vidio software program Im out of luck
unless I buy another new Mac with internal DVD burner...It seems
the pro program supports exernal DVD burning where as the IDVD does
not....The Lacie burner is the identical drive thats in the Mac.

My local Mac dealer says Apple does this just to force the new
hardware buy..this is the kind of customer neglect that had gotten
Apple into hot water.He is also quite upset about this whole deal.

I have been a Mac person since forever, but am so pissed off about
this Im thinking to go PC and so should everyone on the planet!!!!

If I buy a cheap PC I can use the Included software with the DVD
burner and burn a vidio DVD........The customer service people were
very very arrogent and would not offer me any solution other then
to buy a Mac with a internal hard drive or buy the 1000$ pro
program......HELLLLLLLLLLLLp Howie

If everyone could call Apple and complain about this they would be
forced to write the simple program to allow the Mac to use IVidio
to burn a vidio onto an external DVD burner....but how many of us
are left to even care about this..soon there will be at least one
less where I live.....Thanks for listening and sorry if its a bit
off the topic, but all pro photographers should be aware of the
snake-like marketing going on at Apple........Cheers

Click to expand...

--
TonyK

TonyK_in_Texas · Jun 18, 2002

I'll give you the think different. Think smart though? I don't think so.

I am very happy with my Linux and Windows boxes. They each do different things and are very well suited for their tasks.

Then again, I've never had the money to be a Mac user in a closed environment community. With a sole source provider for the hardware, competition is all be non-existant. I like choices. For me, I stay in the Intel world and a combination of Linux and Windows.

Thank you kindly,

Henrik Franke said:
I dont hope you are going PC,- because then this forum isnt big
enough. Mac is the platform, if you want to work, and not to don
exe-combat-sys exersises. If you are getting pissed over this
matter, think about your PC friends,- how many times do you think
they have been mad in all those years where you were working. Stop
focussing on this one matter,- look at all the benefits you get
with your macs, that pc people can only dream of. I have been a mac
user since 94,- and all ways been better os then my pc roommates or
collegs.

Think different,- think smart.

--
TonyK

TonyK_in_Texas · Jun 18, 2002

Please see my reply. While I did not put it in the same words or tone, I feel basically as you. The original poster is not looking for a new hardware platform or OS.

And I would not want this to degrade to a platform or OS flamefest. We each use what we do for a reason. Sometimes those reasons make no sense except to ourselves and maybe our friends. But they are real enough for us and that is all that counts.

While I use Windows and Linux, I would never suggest that for someone who has used and who likes the Mac platform. The differences between the different OSs and platforms are great.

I wish the original poster luck in finding the drivers needed. I wonder if he has done a web search yet. Someone may have written something for I am sure he is not the only one in the same boat.

Thanks,

Mike Fried said:
Ok, so you're recommending someone buy a Dell PC for $500, install
Linux on it, and then use it to burn DVDs. I can understand the
buying of a Dell. Michael Dell is a smart guy, who figured out how
to make an excellent business in retail computers, and $500 for a
Dell goes quite far today. They are good computers. However, what
this man needs is
headaches. Linux is a pain in the ass. No offense to the original
poster, but if he went to the extent to rant and rave about his DVD
software that came with his Mac not working because he didn't find
drivers for the external DVD burner he ordered, or didn't find
software that was compatible. I don't think he has the computer
savy required to recompile a linux kernel to make it so his sound
card will work. Not to mention the bloody process of making a
decision of which vendor to go with and what RPMs to install.

Just because some company makes two similar products doesn't mean
they work the same way... And to top it all off, the original
poster blames Apple!

Now, you suggest this guy install the worlds cheapest, hardest to
use software on a $500 box which comes with software which will do
what he wants already (all he needs is hardware). So that he can
remove the software he paid for so that he can install Linux! And
THEN, to top it all off, you write that OS X is based on Linux. OS
X is based on BSD Unix. BSD is the Berkeley System Distribution of
Unix, and is as different from Linux as Macintosh is from Windows.
In fact, ALL of these OSes are POSIX compliant, and that is the
only similarity.

Now, I usually don't make an ass out of myself in the Pro forum,
but this is the absolute dumbest thread I have ever read on this
site. It doesn't belong in the Pro Forum at all. Sometimes I wonder
where the quality and relevance of these forums goes to, and I know
that Phil is watching and removing trash.

--
TonyK

Stephen Bishop · Jun 18, 2002

Has anybody taken a photograph lately?! :

Jerome47940 · Jun 18, 2002

I am not a Mac fanatic but everytime I have to use Windows a feeling of chill dread comes over me. Apple is expensive but in 6 years of working with macs I have never had to have an IT person sort me out. It's best to be very conservative however. I personally would not archive my photos to DVD yet. It may be perdectly safe but until the dust settles I will stick with Cds - different brands archived in 2 locations

As for OSX, only when I absolutely have to.

Apple gear is expensive, but the trick is to buy the cheapest pro Mac and thrash it for a couple of years then do the same again. This month's super expensive gear will look decidely pedestrian in 2 year's time or even less.

External DVD drives are very expensive in the UK at present. Toast 5 is terrific.

Windows? I make a sign to ward offf the evil eye when I have to use a Windows box. Very klunky. No flames, please - they are merely computers.
Jerome y

Idclick1 · Jun 18, 2002

Howard I feel your pain Several years ago I spent several thousand dollars on a beige G-3 Mac service was a joke! the unit sits in a corner Collecting dust with less than 15 hours on it. No one could make it stop locking up
Even after I spent well over $1,500.00 in service from a Mac service center.

The people at Mac were arrogant and of no help perhaps even laughing at my problem.
I now have several PCs and am very happy with them.
If Mac the company died today I would urinate on the grave.

Bob Neil

Howard Mortman said:
I have an old Mac 8500, a one year old imac and a 4 month old
Titanium G4 in my study..I bought a Lacie DVD burner mainly to
archive my D1X Photos.

What really upsets me is the fact that I cant use IDVD which is in
my new portable to burn an external DVD..Thus unless I invest
another 1000$ for a Apple Pro vidio software program Im out of luck
unless I buy another new Mac with internal DVD burner...It seems
the pro program supports exernal DVD burning where as the IDVD does
not....The Lacie burner is the identical drive thats in the Mac.

My local Mac dealer says Apple does this just to force the new
hardware buy..this is the kind of customer neglect that had gotten
Apple into hot water.He is also quite upset about this whole deal.

I have been a Mac person since forever, but am so pissed off about
this Im thinking to go PC and so should everyone on the planet!!!!

If I buy a cheap PC I can use the Included software with the DVD
burner and burn a vidio DVD........The customer service people were
very very arrogent and would not offer me any solution other then
to buy a Mac with a internal hard drive or buy the 1000$ pro
program......HELLLLLLLLLLLLp Howie

If everyone could call Apple and complain about this they would be
forced to write the simple program to allow the Mac to use IVidio
to burn a vidio onto an external DVD burner....but how many of us
are left to even care about this..soon there will be at least one
less where I live.....Thanks for listening and sorry if its a bit
off the topic, but all pro photographers should be aware of the
snake-like marketing going on at Apple........Cheers

Uwe Steinmueller · Jun 18, 2002

I use the same burner on a PC with the free software which comes with the LaCie.

Works fine for data!

Uwe

Howard Mortman said:
I have an old Mac 8500, a one year old imac and a 4 month old
Titanium G4 in my study..I bought a Lacie DVD burner mainly to
archive my D1X Photos.

What really upsets me is the fact that I cant use IDVD which is in
my new portable to burn an external DVD..Thus unless I invest
another 1000$ for a Apple Pro vidio software program Im out of luck
unless I buy another new Mac with internal DVD burner...It seems
the pro program supports exernal DVD burning where as the IDVD does
not....The Lacie burner is the identical drive thats in the Mac.

My local Mac dealer says Apple does this just to force the new
hardware buy..this is the kind of customer neglect that had gotten
Apple into hot water.He is also quite upset about this whole deal.

I have been a Mac person since forever, but am so pissed off about
this Im thinking to go PC and so should everyone on the planet!!!!

If I buy a cheap PC I can use the Included software with the DVD
burner and burn a vidio DVD........The customer service people were
very very arrogent and would not offer me any solution other then
to buy a Mac with a internal hard drive or buy the 1000$ pro
program......HELLLLLLLLLLLLp Howie

If everyone could call Apple and complain about this they would be
forced to write the simple program to allow the Mac to use IVidio
to burn a vidio onto an external DVD burner....but how many of us
are left to even care about this..soon there will be at least one
less where I live.....Thanks for listening and sorry if its a bit
off the topic, but all pro photographers should be aware of the
snake-like marketing going on at Apple........Cheers

ralph fuerbringer · Jun 18, 2002

Bob Neil said:
Bob Neil

Howard Mortman said:

I have an old Mac 8500, a one year old imac and a 4 month old
Titanium G4 in my study..I bought a Lacie DVD burner mainly to
archive my D1X Photos.

What really upsets me is the fact that I cant use IDVD which is in
my new portable to burn an external DVD..Thus unless I invest
another 1000$ for a Apple Pro vidio software program Im out of luck
unless I buy another new Mac with internal DVD burner...It seems
the pro program supports exernal DVD burning where as the IDVD does
not....The Lacie burner is the identical drive thats in the Mac.

My local Mac dealer says Apple does this just to force the new
hardware buy..this is the kind of customer neglect that had gotten
Apple into hot water.He is also quite upset about this whole deal.

I have been a Mac person since forever, but am so pissed off about
this Im thinking to go PC and so should everyone on the planet!!!!

If I buy a cheap PC I can use the Included software with the DVD
burner and burn a vidio DVD........The customer service people were
very very arrogent and would not offer me any solution other then
to buy a Mac with a internal hard drive or buy the 1000$ pro
program......HELLLLLLLLLLLLp Howie

If everyone could call Apple and complain about this they would be
forced to write the simple program to allow the Mac to use IVidio
to burn a vidio onto an external DVD burner....but how many of us
are left to even care about this..soon there will be at least one
less where I live.....Thanks for listening and sorry if its a bit
off the topic, but all pro photographers should be aware of the
snake-like marketing going on at Apple........Cheers

Click to expand...

--
rof the real war has not even begun. once again just like it was with video
recording for the masses the combantants are exactly the same. apple has
aligned itself with panasonic who won last time with the inferior technology.
sony-philips lost because the movie industry went thataway .. it

is a least a 50-50 chance that the s-p technolgy will win this time though they are behind at present as they have greater compatability with other seeming
advantages. this one wiil not get sorted out for 3 to 4 years. humble cd was

basically introduced by kodak as a subtitute for the carousel projector for viewing transparencies on your tv. that failed promptly with color negative

driving out all other film. CD pronunced dead on arrival, then numberous times since but it found a niiche and wont go away for many a day as it seems to hold just the right amount of info for many tasks. the movie track:
wait and see who wins this time. The marketplace will determine the winner
and there will be a lot of dead dv makers in the end.
the

Charles L. Mims · Jun 18, 2002

Howard Mortman said:
I have an old Mac 8500, a one year old imac and a 4 month old
Titanium G4 in my study..I bought a Lacie DVD burner mainly to
archive my D1X Photos.

What really upsets me is the fact that I cant use IDVD which is in
my new portable to burn an external DVD..Thus unless I invest
another 1000$ for a Apple Pro vidio software program Im out of luck
unless I buy another new Mac with internal DVD burner...It seems
the pro program supports exernal DVD burning where as the IDVD does
not....The Lacie burner is the identical drive thats in the Mac.

My local Mac dealer says Apple does this just to force the new
hardware buy..this is the kind of customer neglect that had gotten
Apple into hot water.He is also quite upset about this whole deal.

I have been a Mac person since forever, but am so pissed off about
this Im thinking to go PC and so should everyone on the planet!!!!

If I buy a cheap PC I can use the Included software with the DVD
burner and burn a vidio DVD........The customer service people were
very very arrogent and would not offer me any solution other then
to buy a Mac with a internal hard drive or buy the 1000$ pro
program......HELLLLLLLLLLLLp Howie

I think it is time for all of us to look at Linux for our ultimate repreive from the blood feud betwen Gates and Jobs. Windows XP is big brother personafied and requires up dates every time you do somthing odd. I would limit your PC to Windows 2000 and use last years state of the art. I like to stay 1 year behind the power curve and build Computers for graphics that have at least a gig of ram.The current machine I am working on has a Abit Raid board I got on ComputerGeeks.com for 50 bucks. DDR memory is much faster than the older memory.I got a 1.33 Athelon thunderbird for less than a $100. I like Photoshop 7 and Windows Pro 2000.

Linux will win out in the end as most of the world's governments require open source software and they will not pay tribute to Redland. The graphics packages in Linux are crude but servicable. University students are writing software for graduate projects and Sun is realeasing an upgrade to Star Office. I have ordered a switch box that will allow up to three operating systems on one box.

I have owned at least 10 Macs and about 15 PC machines and I really like Mac,s I just cant afford the high end ones. When you can build a PC so cheap. The DVD format wont work in Linux to paly movies but drivers are available to record data.
--
charleslmims

arcorban · Jun 18, 2002

Jeez you guys,

Yetserday I posted a reply to Howard's DVD problem. At worst I wanted to tell him to lighten up and at best I thought we could encourage him with some useful help and a couple of tips.

Today I checked in on the thread to see if any progress has been made for him and I find "Platform World war III" about to start.

Get over it boys.
Take it some where else.

If this was a bar, security would have had you all out the ten minutes ago for making such dorks of yourselves.

Come to think of it, how many of you have been drinking before you disengaged your brains and started typing.

Sheesh
AC

TonyK_in_Texas · Jun 18, 2002

I would appreciate it if you would use a narrow brush. I refuse to get involved in OS or platform wars.

I was pointing out that he is a Mac user and advising him to switch is not the answer. Being not a Mac user I don't know how to help him. I just don't think he needs to be assimulated to WinTel when he is otherwise happy as a Mac user.

Thanks,

arcorban said:
Jeez you guys,

Yetserday I posted a reply to Howard's DVD problem. At worst I
wanted to tell him to lighten up and at best I thought we could
encourage him with some useful help and a couple of tips.

Today I checked in on the thread to see if any progress has been
made for him and I find "Platform World war III" about to start.

Get over it boys.
Take it some where else.

If this was a bar, security would have had you all out the ten
minutes ago for making such dorks of yourselves.

Come to think of it, how many of you have been drinking before you
disengaged your brains and started typing.

Sheesh
AC

--
TonyK

Laurence Bartone · Jun 18, 2002

Apple sold computers with iDVD included at no extra cost -- maybe you get what you pay for.

bartone

Nancy Salisbury73355 · Jun 18, 2002

I don't know if this program would help with Mac & a DVD burner, and I haven't used the program, but you might want to check this website;
http://www.picto.com/icorrect/

The program is icorrect and I've heard a very positive report about it on Pro4um. The program is about $30 (more for the pro version) It burns a slideshow on a CD burner that will play on a DVD.
You could do an email-ask to see if it would help your problem.
In the meantime, I'll stay with a PC,
--
Nancy Salisbury

BAD APPLE story...the company really stinks..re DVD burner

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