D60 Losing pics

don miller · Jun 15, 2002

Automatic In-Camera Editing

I would like to think of this as a feature, but my camera periodically does not record to Microdrive a group of shots. I take several shots in raw. When I remove my finger from the shutter release the camera shows no writing action. The red light is not on, and the shots remaining counter does not blink. They do not show on the lcd screen. The shots are missing from the drive.

I would think this is a microdrive problem, but the camera shows no sign of 'thrashing' the drive (as would be seen on a PC with a bad drive). Any ideas? The pictures remaining are of average quality, while those it throws out , I'm sure, are brillant.

don

WalterK · Jun 15, 2002

don miller said:
Automatic In-Camera Editing

I would like to think of this as a feature, but my camera
periodically does not record to Microdrive a group of shots. I take
several shots in raw. When I remove my finger from the shutter
release the camera shows no writing action. The red light is not
on, and the shots remaining counter does not blink. They do not
show on the lcd screen. The shots are missing from the drive.

I would think this is a microdrive problem, but the camera shows no
sign of 'thrashing' the drive (as would be seen on a PC with a bad
drive). Any ideas? The pictures remaining are of average quality,
while those it throws out , I'm sure, are brillant.

don

Don,

I have on occasion noticed that after a burst of several pix, no review image comes on the LCD. At those times, I have thought that maybe I just missed the display. However, when downloading the images from the MD, I have often been surprised, expecting to see certain images that "I was sure I took." Now that you posted this message this all came back to me, and I am sure it was not MY faulty memory, but the camera's.

I will monitor carefully and check the red disk-access light. I think I have the same problem as you.
--
Walter K

Steve Mckean · Jun 15, 2002

I to am having the same problem as you but this happends with or without the Micro drive (You can take 1 shot without one in) and it just wont store it. Also when reviewing (With MD) 2 images seem to occupy the same image space eg: there are somtimes 2 images sitting in the same place like1/1 and one image appears then a split second later another takes its place this happends when moving back like from image 3 > 2 never does it going foward ans only after the image does not review after taking it.

STEVE

don miller said:
Automatic In-Camera Editing

I would like to think of this as a feature, but my camera
periodically does not record to Microdrive a group of shots. I take
several shots in raw. When I remove my finger from the shutter
release the camera shows no writing action. The red light is not
on, and the shots remaining counter does not blink. They do not
show on the lcd screen. The shots are missing from the drive.

I would think this is a microdrive problem, but the camera shows no
sign of 'thrashing' the drive (as would be seen on a PC with a bad
drive). Any ideas? The pictures remaining are of average quality,
while those it throws out , I'm sure, are brillant.

don

Steve Mckean · Jun 15, 2002

Sorry I missed a bit .... This problem happends even after a single shot and

a minute or so has passed ... And as it does it without the MD in then I suspect the camera is at fault and only seems to do it when using RAW mode.

STEVE

don miller said:
Automatic In-Camera Editing

I would like to think of this as a feature, but my camera
periodically does not record to Microdrive a group of shots. I take
several shots in raw. When I remove my finger from the shutter
release the camera shows no writing action. The red light is not
on, and the shots remaining counter does not blink. They do not
show on the lcd screen. The shots are missing from the drive.

I would think this is a microdrive problem, but the camera shows no
sign of 'thrashing' the drive (as would be seen on a PC with a bad
drive). Any ideas? The pictures remaining are of average quality,
while those it throws out , I'm sure, are brillant.

don

don miller · Jun 15, 2002

This is how my camera was set when I'm absolutely sure this happened:

2002.06.15 13:56:32
15-30mm @ 20.0mm
1/40 sec, f/13
Mode: Av
Metering: Evaluative
ISO: 100
AF mode: One-shot AF
Drive: Continuous: 1
White balance: Auto
Flash: Off
File size: 6,190KB
Image size: 3072 x 2048
Saturation: Normal
Sharpness: Normal
Contrast: Normal
Custom Functions:
CFn 2: Shutter release: AE + AF; AE button: AF lock
CFn 4: Tv/Av and exposure level: 1/3 stop
CFn 7: AEB sequence: -, 0, +, cancel when turned off: Enabled
CFn 11: Menu button

Anything in common?
don

tom jacobson · Jun 15, 2002

Now I'm scared. That is something that is not to be tolerated. Losing shots! Wow. Maybe no raw for me on the D60 (if it ever arrives). TJ

don miller said:
This is how my camera was set when I'm absolutely sure this happened:

2002.06.15 13:56:32
15-30mm @ 20.0mm
1/40 sec, f/13
Mode: Av
Metering: Evaluative
ISO: 100
AF mode: One-shot AF
Drive: Continuous: 1
White balance: Auto
Flash: Off
File size: 6,190KB
Image size: 3072 x 2048
Saturation: Normal
Sharpness: Normal
Contrast: Normal
Custom Functions:
CFn 2: Shutter release: AE + AF; AE button: AF lock
CFn 4: Tv/Av and exposure level: 1/3 stop
CFn 7: AEB sequence: -, 0, +, cancel when turned off: Enabled
CFn 11: Menu button

Anything in common?
don

--
TJ

Jack O'Neill · Jun 15, 2002

Hi Steve,

What your describing is the thumbnail bug. It is when you go to review the last image and one before it shows up 1st for a moment. It does happen when going forward also, it is just not as easily noticed. You will notice if you scroll forward reviewing images, you will see how fast the next image appears when everything is working correctly. When going forward from the image before the bug, you will notice that image will display twice as long. I think this is related to not writing the image as it always happens when the image is not written right away. If it does not write the file after you take it, try turning the camera off and the file will write to the driv ebefore powering down.

Everyone needs to complain to Canon support at 1-800-OK-Canon.
This is the only way they will see how wide spread this problem is and fix it.

Jack

Steve Mckean said:
STEVE

don miller said:

Automatic In-Camera Editing

I would like to think of this as a feature, but my camera
periodically does not record to Microdrive a group of shots. I take
several shots in raw. When I remove my finger from the shutter
release the camera shows no writing action. The red light is not
on, and the shots remaining counter does not blink. They do not
show on the lcd screen. The shots are missing from the drive.

I would think this is a microdrive problem, but the camera shows no
sign of 'thrashing' the drive (as would be seen on a PC with a bad
drive). Any ideas? The pictures remaining are of average quality,
while those it throws out , I'm sure, are brillant.

don

Click to expand...

Steve Mckean · Jun 16, 2002

Sorry did not notice my settings when the problem happends but only that the output was in RAW and single shot mode.

Still get the same prob with NO cf installed ! (Single shot) not reviewing.

don miller said:
This is how my camera was set when I'm absolutely sure this happened:

2002.06.15 13:56:32
15-30mm @ 20.0mm
1/40 sec, f/13
Mode: Av
Metering: Evaluative
ISO: 100
AF mode: One-shot AF
Drive: Continuous: 1
White balance: Auto
Flash: Off
File size: 6,190KB
Image size: 3072 x 2048
Saturation: Normal
Sharpness: Normal
Contrast: Normal
Custom Functions:
CFn 2: Shutter release: AE + AF; AE button: AF lock
CFn 4: Tv/Av and exposure level: 1/3 stop
CFn 7: AEB sequence: -, 0, +, cancel when turned off: Enabled
CFn 11: Menu button

Anything in common?
don

Steve Mckean · Jun 16, 2002

Yes it is a big worry !!!! I hope Canon is looking into it ! as that kind of thing can halt sales in an instant,

STEVE

tom jacobson said:
don miller said:

This is how my camera was set when I'm absolutely sure this happened:

2002.06.15 13:56:32
15-30mm @ 20.0mm
1/40 sec, f/13
Mode: Av
Metering: Evaluative
ISO: 100
AF mode: One-shot AF
Drive: Continuous: 1
White balance: Auto
Flash: Off
File size: 6,190KB
Image size: 3072 x 2048
Saturation: Normal
Sharpness: Normal
Contrast: Normal
Custom Functions:
CFn 2: Shutter release: AE + AF; AE button: AF lock
CFn 4: Tv/Av and exposure level: 1/3 stop
CFn 7: AEB sequence: -, 0, +, cancel when turned off: Enabled
CFn 11: Menu button

Anything in common?
don

Click to expand...

--
TJ

Steve Mckean · Jun 16, 2002

Ok I,ll try that ... And Im a UK customer and as people over her my notice Canon don,t seen to reply to any form of communication ! unless its on a NON free premium line phone call to support.

STEVE

Jack O'Neill said:
Everyone needs to complain to Canon support at 1-800-OK-Canon.
This is the only way they will see how wide spread this problem is
and fix it.

Jack

Steve Mckean said:

STEVE

don miller said:

Automatic In-Camera Editing

I would like to think of this as a feature, but my camera
periodically does not record to Microdrive a group of shots. I take
several shots in raw. When I remove my finger from the shutter
release the camera shows no writing action. The red light is not
on, and the shots remaining counter does not blink. They do not
show on the lcd screen. The shots are missing from the drive.

I would think this is a microdrive problem, but the camera shows no
sign of 'thrashing' the drive (as would be seen on a PC with a bad
drive). Any ideas? The pictures remaining are of average quality,
while those it throws out , I'm sure, are brillant.

don

Click to expand...

Click to expand...

Jim McGill · Jun 16, 2002

Me too Tom. I will watch this thread to see how bad a problem this really is. Mine is on order also. Can't remember losing shots on my DC290 due to a camera fault.

Jim

tom jacobson said:
don miller said:

This is how my camera was set when I'm absolutely sure this happened:

2002.06.15 13:56:32
15-30mm @ 20.0mm
1/40 sec, f/13
Mode: Av
Metering: Evaluative
ISO: 100
AF mode: One-shot AF
Drive: Continuous: 1
White balance: Auto
Flash: Off
File size: 6,190KB
Image size: 3072 x 2048
Saturation: Normal
Sharpness: Normal
Contrast: Normal
Custom Functions:
CFn 2: Shutter release: AE + AF; AE button: AF lock
CFn 4: Tv/Av and exposure level: 1/3 stop
CFn 7: AEB sequence: -, 0, +, cancel when turned off: Enabled
CFn 11: Menu button

Anything in common?
don

Click to expand...

--
TJ

WalterK · Jun 16, 2002

don miller said:
This is how my camera was set when I'm absolutely sure this happened:

Anything in common?
don

I use most of your settings as defaults, but both the thumbnail bug and the missing files seem to occur with a random vengeance no matter how I have the camera set up. It does seem to happen most when I have either erased some images, or after several bursts of shooting.

However, just when I think I have figured out the combination that produces the problem, I can get several sessions of good shooting. Again, though, I might be treated to that sinking feeling when I download the pix and find that a sequence I could swear I took is not on the MD or CF card.
--
Walter K

Mart Trummal · Jun 16, 2002

I have had several missing sequence of shots too (I have been using CF cards, not Microdrive). I have tried to calm me down, telling myself that it can't be and explaining it as my own imagination/poor memory. After similar complaints of other people I start to have a very bad feeling it's still true and I am losing pictures.

Mart Trummal

don miller · Jun 16, 2002

Hi Jack,

Thanks for the Canon number. I wasn't sure about the problem until yesterday when I saw the behavior and checked for the pics. I took a sequence of pics of a bridge with a new lens. While taking the pics I noticed that a several times there was no image on the lcd after the shot. I then started to look to see if it was writting to the MD and it was not. When I was done with that sequence I only had one of seven or eight shots stored.

In terms of quantity I have mostly shot sports and kids. I normally wouldn't notice losing some pics in this situation. Although I do remeber wondering how I missed the pic on the lcd after increase the time on screen from four to eight seconds.

The key to first noticing this problem is not seeing the pic on the lcd screen after the shot. If it shows on the screen it seems to always write.

don

tom jacobson · Jun 16, 2002

But what if you don't review every shot? You mean I have to keep a count in my head and compare that to the counter on the camera? That is pretty raw. TJ
don miller wrote:
.

don miller said:
The key to first noticing this problem is not seeing the pic on the
lcd screen after the shot. If it shows on the screen it seems to
always write.

don

--
TJ

don miller · Jun 16, 2002

Hey, don't make jokes ;-) You have Missing Camera Syndrome which precludes Losing Picture Syndrome.
don

tom jacobson said:
tom jacobson said:

The key to first noticing this problem is not seeing the pic on the
lcd screen after the shot. If it shows on the screen it seems to
always write.

don

Click to expand...

--
TJ

Hartmut59261 · Jun 16, 2002

don miller said:
Automatic In-Camera Editing

I would like to think of this as a feature, but my camera
periodically does not record to Microdrive a group of shots. I take
several shots in raw. When I remove my finger from the shutter
release the camera shows no writing action. The red light is not
on, and the shots remaining counter does not blink. They do not
show on the lcd screen. The shots are missing from the drive.

I would think this is a microdrive problem, but the camera shows no
sign of 'thrashing' the drive (as would be seen on a PC with a bad
drive). Any ideas? The pictures remaining are of average quality,
while those it throws out , I'm sure, are brillant.

don

Hi!

I had the same problem for 3 times on several cards (MD, CF). After reinserting the card, it worked fine. Pics were shown after shooting on the LCD, but northing was recorded. THe problem ocurred only on the first shots after inserting the card.
Regards
Hartmut
--
D30, D60

28-70 L, 100-400 L IS, 2x28-135 IS, SIGMA 17-35/2,8, Tamron 90/2.8 MACRO, Tamron 28-300

Hartmut59261 · Jun 16, 2002

Steve Mckean said:
Sorry did not notice my settings when the problem happends but only
that the output was in RAW and single shot mode.

Still get the same prob with NO cf installed ! (Single shot) not
reviewing.

It happended for mit while shooting JPG fine.
See other postings.
H.
--
D30, D60

28-70 L, 100-400 L IS, 2x28-135 IS, SIGMA 17-35/2,8, Tamron 90/2.8 MACRO, Tamron 28-300

LCD · Jun 16, 2002

I thought they tested these things before bringing them to market... I mean not losing files is fundamental to a camera and a pro one at that. This is something they need to fix pronto.

LCD

don miller · Jun 16, 2002

Hi hartmut

I find your news encouraging (for me) because I didn't want to be told by Canon that it must be a bad microdrive. It's hard to prove a negative. I will try your solution next time I find this problem. It may be that just opening the CF slot door resets the camera's logic.

don

Hartmut said:
don miller said:

Automatic In-Camera Editing

I would like to think of this as a feature, but my camera
periodically does not record to Microdrive a group of shots. I take
several shots in raw. When I remove my finger from the shutter
release the camera shows no writing action. The red light is not
on, and the shots remaining counter does not blink. They do not
show on the lcd screen. The shots are missing from the drive.

I would think this is a microdrive problem, but the camera shows no
sign of 'thrashing' the drive (as would be seen on a PC with a bad
drive). Any ideas? The pictures remaining are of average quality,
while those it throws out , I'm sure, are brillant.

don

Click to expand...

Hi!
I had the same problem for 3 times on several cards (MD, CF). After
reinserting the card, it worked fine. Pics were shown after
shooting on the LCD, but northing was recorded. THe problem ocurred
only on the first shots after inserting the card.
Regards
Hartmut
--
D30, D60
28-70 L, 100-400 L IS, 2x28-135 IS, SIGMA 17-35/2,8, Tamron 90/2.8
MACRO, Tamron 28-300

D60 Losing pics

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