Canon Withdraw Unsold EOS-1D Mk IIIs from UK Dealerships

Started Oct 27, 2007 | Discussions thread
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Steve Davies Junior Member • Posts: 44
Canon Withdraw Unsold EOS-1D Mk IIIs from UK Dealerships

My dealer has just emailed me a PDF from Lee Bonniface, Channel Director, Special Retail, Canon UK.

The PDF states: "We have concluded that there is a quality issue with some units", and "optimal focus point is uncertain in AI Servo... tracking performance in AI Servo is not accurate".

It goes on to say: "In order to ensure that the customer experience is not damaged, and as a responsible company, Canon has decided to stop the shipment of all EOS-1D Mark III. We would therefore like to collect all unsold EOS-1D Mark III units from your stock".

"Regarding the products that have been sold to consumers, we are currently preparing a resolution for this issue and will inform you of further detailed information and required steps through our official website at the end of October or the beginning of November. Canon will accept these units for repair, but we will not be offering an exchange or return."

Steve
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http://www.fjphotography.com

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