Is this a known prob with the H5?

Started May 31, 2007 | Discussions thread
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KE_DP
KE_DP Veteran Member • Posts: 3,620
Re: I got the estimates today

Sorry for the delay - i just woke up here in California. Here is a link to the US warranty online...it should have also been in your original box.

http://esupport.sony.com/US/perl/model-documents.pl?mdl=DSCH5

It's REALLY small to read, but looks like it says 90 days/1 year? Probably labor/parts respectively, but I cant tell. I strongly urge emailing Sony US support and telling them your situation. You'll probably even be communicating with someone in India! I expect, at worst you can get it fixed in the US under warranty, but it takes them a longtime to get it done...they had mine for something like 6 weeks before returning it. You could always ask if they will pay shipping - it's can't hurt to ask?

Hope this helps - best wishes for getting it fixed easily!
--
http://www.flickr.com/photos/golfgirl/
Sony R1 & H5 - All CC & PP welcome...always learning!

  • Karen

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