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First Frame Black Problem - Quick Question

Started Jan 2, 2007 | Discussions thread
OP Touchdown Senior Member • Posts: 1,478
Re: Sony requires clear copy of proof of purchase

Touchdown wrote:

Touchdown wrote:

I want to thank everybody for your help and suggestions.

I'm very lucky. I sent my 5D to Minilta for repair during 3/06 and
I kept a copy of the repair order. Sony has agreed to cover my
camera under warranty based on all the info I gave them which
includes copies of the repair order, credit card statment, and
warranty card. I didn't have the orginal invoice, but I did find a
copy of my online paperwork I printed when I ordered the camera.

In any case, the Sony representative was very helpful and
cooperative and issued me a Repair Order Number. I going to send
everything to them in the next couple of days and I hope no
problems surface. At this stage of my problem, I'm impressed with
how professionally Sony has handled my case.
--
Thanks, Ed
Torrance, CA

My 5D is on the way for repairs. I assume I won't get it back
before the end of January. I bought the the 5D on 1/20/06. In
total, my camera will have been out of use for 3 months of the
first 12 months which is very frustrating to say the least.

Precision has shipped my 5D. I should receive Thursday. Can't wait to use my 5D again. I just hope it's fixed correctly.

If it's fixed correctly, I will have no reason to complain. We shall see.

-- hide signature --

Thanks, Ed
Torrance, CA

-- hide signature --

Thanks, Ed
Torrance, CA

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