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First Frame Black Problem - Quick Question

Started Jan 2, 2007 | Discussions thread
FR_fanatic Forum Member • Posts: 86
Re: Thanks FR . .

pvelz wrote:

I have a few colleagues in Japan, partly in management circles and
some of them are keen digital photograhers. One had his 7D repaired
for free: outside warranty. I will chcek this again.

please. it could be important to talk to KM or Sony service.

Your point on a firmware update may
have been a different situation, this is not an epidemic design
failure of high cost

someone on the japanese BBS pointed that it was not an official statement
and he was right. that is no official statement and not related to this issue.

Our problem, at least in Holland is that consumer organisations do
not just like that attack huge and arrogant companies, and Sony is
one such a company. They need endless information and many very
many complaints as well.

Actually, I called my local consumer affairs center (in Japan) to consult
if there's anything they can do about this.
and I was told that they can't force anything to the manufacturer
because this is no safety issue.
yes, no one has died yet because of this 1st shot black problem.
but there was a (possibly) similar case in 2005 (details not disclosed)
and they are checking what was done and will let me know.

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