Quietly Confident
Leading Member
Happily, one can always find something wrong, if one looks hard enough.
Sometimes you get lucky and the faults are glaringly obvious, sometimes it takes a very close scrutiny to discover a defect - but don't be discouraged, look hard enough and long enough and you will be rewarded with an issue to address.
And why not? - there are many worse hobbies than Comlaining.
My own hero was a gentleman who became a living legend amongst staff at the UK headquarters of chocolate manufacturer, Cadbury, who had (and probably still have) a guarantee printed on their confectionary that provided for the replacement of the item, and a refund of P&P if the consumer was 'not entirely satisfied'
One particular consumer decided, for reasons known only to himself, that he was not entirely satisfied with a bar of their Dairy Milk cocolate - and sent back the wrapper under the terms of the guarantee.
Cadbury responded by sending him an apology, and replacement bar of chocolate - the wrapper of which was duly returned with a brief note expressing the customer's continued dissatisfaction with the product, whereupon anoter bar of chocolate was sent to him - followed by another, and another, and another.....
This went on for several years, every week the wrapper from a bar of Dairy Milk would arrive from the dissatisfied consumer, and every week, another one would be posted off to him with a covering letter - staff at Cadbury became quite fond of their (presumably) insane correspondent, and were genuinely saddened when, without warning, the chocolate bars stopped arriving.
Presumably, the sweet-toothed complainant had passed away (perhaps partly because of his fondness for Dairy Milk chocolate). Customer service staff even wrote to him, enquiring after his health, but no reply was ever received, and the mystery remains unsolved to this day.
That's a perfectly true story, btw.
