Suggestion:
1. Buy your Sony Dig. from a reputable American Store with US warranty
2. Consider to buy the extra warranty from the selling stores
this is a must as Sony charges $148 "flat rate" during the first year
of warranty service (this is my experience dealing with US Sony).
Though Sony's replacement parts are free (within warranty period).
Under the warranty, unlike US-Nikon, the US-Sony do not ship cameras to Canada. They will ask for your friend's address in US.
3. If you are buying the extra warranty service, make sure the shop put in writing that it will take care of all services. and understand you will send it from Canada.
4. If you are lucky/unlucky dealing with US-Sony services:
once your camera is in Sony's hand, and if you do not agree the flat fee, you will then pay a flat fee of about $35-$40 (I forgot the price) to get the camera back. That is called Sony Service.
Sony use a centralized service depo, you will not know where is your camera during the service, and will not be able to speak to a service personnel. And if the Service Depo call you, they will not tell you
his/her name (technician's name), they are all identified by a number like ABC1234.
I also found the Sony Service personnel very rude,
if you do not like their service, the service depo technician will xxx??yzzz
while the Sony sales desk was very nice to deal with. If you call the
service depo desk, the girls are very nice, but no clue what is the problem.
5. Unlike regular SLR, when it comes to digital equip., there is very little custom/ duty to be paid, so I do not expect to pay a high cost on custom / duties. (you may have to pay some portion of GSTon it, which is not duties, I think it is still cheaper to buy from a US company.)
4. I agree that Sony stuffs are more expensive in Canada (approx 15-25% extra), while the Canon/Nikon/Olympus have similar price in Canada as in US. This is due to Sony's distribution network problem. Canon/Nikon/Olymnpus have better distribution networks. (I will appologize and correct me if I am wrong).
Ken_L
Dale:
I would be careful in buying a Sony from the US since warranty
issues would need to be deal with in the US. Sony Canada does not
warranty items bought outside Canada. You may have read that the
BFS was resolved with a firmware fix by Factory Service. I do not
believe that a US camera would be fixed in Canada.
Regards
...Wes