Plug and Play
I need some help. I have a HP printer that I am trying to install and when I connect the USB cable the Plug and Play is not coming up saying that it has found new hardware. I was on the phone with HP for 1 1/2 hours and the finaly they said that I need to take my computer in because the Plug and Plag was disconnected. The printer is a Hp Psc 950 all in one. I can get the printer installed but when it tells me to reboot and then when I plug in the USB cable it should tell me that it found new hardware. This is when the fax and scanner get installed. Are there files in windows that operate the plug and play?
Can anyone tell me what may be wrong?
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