G1 Flash Photograph 101

Started May 21, 2001 | Discussions thread
JC Junior Member • Posts: 39
Re: Non-EX Canon Flashes

Peter T wrote:

I suggest calling Canon and see what they say about this.

Well, I have now called Canon. The Customer Server rep said that they will only investigate the manual flash over-exposure problem if I can duplicate it with the 220EX, 380EX, 420EX or 550EX flashes. He told me that if I could duplicate my tests with one (or more) of these flashes that I could send the camera to them and they would investigate.

I argued with the guy for about 5 minutes informing him that I'm not using TTL and that the type of flash used won't matter. He wouldn't budge. I kept pushing and trying to get him to read specific documentation that states that the G1 will NOT work with any other flash. He continued to say that those were the only flashes even though I could only find documentation that states those flashes are "recommended" but not restricted to.

Eventually, he hung up on me.

I'm trying to locate another EX series flash so I can test with a 100% EX series system. Once I complete that test, I'll send my camera to them.

I'll keep you informed.

J. C.

Post (hide subjects) Posted by
JC
JC
JC
JC
JC
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark MMy threads
Color scheme? Blue / Yellow