Canon’s attitude: what do you think?

Started May 15, 2001 | Discussions thread
OP Michael w Regular Member • Posts: 487
Re: Canon’s attitude: what do you think?

I just don't get it. If the G1 is to work only with Canon flashes then why didn't Canon classify their hot shoe as proprietary? Why bother to mention the use of 3rd party flash in the user manual? The fact that YOU prefer to use Canon flash on Canon camera does not suddenly make it OK for Canon to advertise a feature that they have no intention to make it work.

In my email to Canon I had to mention specific flashes because those are what I actually tried. Reality is that the G1 it doesn't work correctly with ANY 3rd-party flashes as others have told their stories as well (at least that is true for those G1s with the new firmware). We're not really asking Canon to comply with any flash in specific, but just want them to comply to industry standard so that most standard flashes will work to their G1 as Canon advertised. If I happen to buy a flash that doesn't work while most others do then tough luck for me, but if Canon does not intend to remedy the situation at all then I see this as deceptive marketing, no more no less.

Julius wrote:

Michael W. wrote:

Below is an inquiry I sent to Canon and their reply. Quite frankly
I’m very disappointed in Canon’s attitude. Isn’t
it consumer’s right to expect that their product is to work
properly with “industry-standard” accessories unless
otherwise stated? Please voice your opinion.

Your inquiry as follows: *****
Flash with non-Canon flash is over exposed as if aperture is full
open at 2.0, regardless what the actual aperture setting is.
Flashes used: Vititar 283, Sunpak 383. Can this problem corrected
by sending in, or is Cannon planning to issue a fix via firmware?
Canon response as follows: ******
Dear Michael

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

I tend to agree with Canon, they do not have to make their cameras
compatible with offbrand accessories. I would not even put anything
else on a Canon camera but Canon flash units.

JuliusK

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rwh
MK
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