Canon’s attitude: what do you think?

Started May 15, 2001 | Discussions thread
Howard Louie Contributing Member • Posts: 570
Re: Canon’s attitude: what do you think?

Hi Michael;

My feeling is this; If a third party is to introduce a product for use on a particular camera, then I think it should be the third party responsiblilty to make a product that conform to basic requirement of the camera. I don't think there is any real standard for this other than certain pins for triggering and grounding.


Michael W. wrote:

Below is an inquiry I sent to Canon and their reply. Quite frankly
I’m very disappointed in Canon’s attitude. Isn’t
it consumer’s right to expect that their product is to work
properly with “industry-standard” accessories unless
otherwise stated? Please voice your opinion.

Your inquiry as follows: *****
Flash with non-Canon flash is over exposed as if aperture is full
open at 2.0, regardless what the actual aperture setting is.
Flashes used: Vititar 283, Sunpak 383. Can this problem corrected
by sending in, or is Cannon planning to issue a fix via firmware?
Canon response as follows: ******
Dear Michael

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

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