Canon’s attitude: what do you think?

Started May 15, 2001 | Discussions thread
rwh Regular Member • Posts: 117
Re: Canon’s attitude: what do you think?

I think it is reasonable for them to take the stand that they've taken. They made it clear what flashes were supported when the G1 came out. Why should they have to expend the resources to figure out why the results with Vivitar or Sunpack flashes aren't up to snuff?

What did Vivitar and Sunpack say when you asked them about the problem?

-- hide signature --


Michael W. wrote:

Below is an inquiry I sent to Canon and their reply. Quite frankly
I’m very disappointed in Canon’s attitude. Isn’t
it consumer’s right to expect that their product is to work
properly with “industry-standard” accessories unless
otherwise stated? Please voice your opinion.

Your inquiry as follows: *****
Flash with non-Canon flash is over exposed as if aperture is full
open at 2.0, regardless what the actual aperture setting is.
Flashes used: Vititar 283, Sunpak 383. Can this problem corrected
by sending in, or is Cannon planning to issue a fix via firmware?
Canon response as follows: ******
Dear Michael

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

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