Canon’s attitude: what do you think?

Started May 15, 2001 | Discussions thread
Dave New Member • Posts: 23
Re: Canon’s attitude: what do you think?

Canon advertises their own products. I don't think they will tell you to go get a Sunpak flash. You're taking your own risk by using other products besides Canon. Just like printers, they tell you to use Epson, Canon, Lexmark ink only. It's up to the consumer if they want to take that chanc

Ken wrote:
I believe Canon did advertise that the camera is only guaranteed to
work with Canon EX flashes. At least that was my understanding
before I bought my G1. It seems many digicam makers are doing the
same thing so I don't even know if there is an "industry standard".
Correct me if I'm wrong.


Michael W. wrote:

Below is an inquiry I sent to Canon and their reply. Quite frankly
I’m very disappointed in Canon’s attitude. Isn’t
it consumer’s right to expect that their product is to work
properly with “industry-standard” accessories unless
otherwise stated? Please voice your opinion.

Your inquiry as follows: *****
Flash with non-Canon flash is over exposed as if aperture is full
open at 2.0, regardless what the actual aperture setting is.
Flashes used: Vititar 283, Sunpak 383. Can this problem corrected
by sending in, or is Cannon planning to issue a fix via firmware?
Canon response as follows: ******
Dear Michael

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

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