Canon’s attitude: what do you think?

Started May 15, 2001 | Discussions thread
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Michael w Regular Member • Posts: 487
Canon’s attitude: what do you think?

Below is an inquiry I sent to Canon and their reply. Quite frankly I’m very disappointed in Canon’s attitude. Isn’t it consumer’s right to expect that their product is to work properly with “industry-standard” accessories unless otherwise stated? Please voice your opinion.

Your inquiry as follows: *****

Flash with non-Canon flash is over exposed as if aperture is full open at 2.0, regardless what the actual aperture setting is. Flashes used: Vititar 283, Sunpak 383. Can this problem corrected by sending in, or is Cannon planning to issue a fix via firmware?
Canon response as follows:
******
Dear Michael

Canon only designs,tests and manufactures accessories for our products. It is therefore up to other manufacturers to meet our standards and abilities.

Thank you for your inquiry

Canon USA
--Michael

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MK
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