Chinese government orders Nikon to stop selling D600
The Nikon D600 had a rocky introduction in 2012, with countless users noting that the camera often produces images with dust/oil spots. The company released the D610 a year later that is virtually identical to the D600, but with this issue seemingly corrected.
Nowhere though is the D600 having as rough a time as China, were the government has issued an order to Nikon to stop selling the D600 entirely following an investigative report on CCT (China Central Television) that captured dealers trying to avoid refunding money to angry customers.
The program, which aired March 15th to correspond with World Consumer Rights Day, showed customers complaining about the image quality from the D600 and dealers attempting to blame dust and smog — despite Nikon's acknowledgement of the issues as being part of the camera’s construction.
Nikon had already stopped directly selling the D600 but now will be forced to recall them from dealers in China. This step comes after the company announced in February that it would offer D600 users free inspection, cleaning and replacement of the shutter assembly, even if the warranty has expired.
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Nikon has revealed that it allocated ¥1.8bn (~ $17.6m / £10.5m) to cover the cost of warranty repairs and replacements for its D600 SLR in the last financial year. The camera has been plagued since its launch by a tendency to accumulate oil spots on its sensor, resulting in Nikon offering to replace the shutter mechanism or even the entire camera for free if necessary. In an investor relations statement on its website, the company says that it is taking the matter very seriously, and 'will be taking steps to restore confidence in the Nikon brand'.
Nikon has announced on its website today that it will replace defective D600 cameras with a new D600 or equivalent model. This follows up earlier news of the Chinese government ordering Nikon to stop selling D600 cameras and Nikon's previous service announcement to offer D600 users free inspection, cleaning and replacement of the shutter assembly, even if the warranty has expired. Learn more
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