Behind the scenes: Canon Burbank
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Behind the scenes: Canon Burbank

The new service facility has double the space of Canon's former Hollywood location, as well as an improved workflow for processing repairs. Canon's goal is to achieve a one-day turnaround time for customers.

While the service center will see a lot of motion picture products given its location, it provides full support for all Canon camera products, including Cinema EOS, EOS DSLRs, EF and EF-S lenses, and EOS cinema lenses. In addition to repairs, the center has loan equipment available for CPS members.

(If you happen to live in Southern California, the center is open for walk-in visits from 9-5 Monday-Friday.)