Adobe issues Lightroom 6.2 apology and update

Adobe do you remember a company called BlackBerry ? It used to be a monster in telecom , where are they now ?

It's time to sell Adobe stock !

Dinosaur going to be instinct soon and who know knows what mammals might be dominant life form in the next post Adobe era

6.2.1 and still the crappy import module ?
DPR members, any news or announcement of a serious update bringing back import module features please ?

LR 6.2.x refuced to shut down correctly. Rolled back to 6.1.1 and everyting went back to normal.

if adobe is so good why can we not use it for culling images and have to resort to third party software to broswe through thousands of photos quickly?

Adobe is a dinasaur, it's time for a change

6.2.1 has not "solved the problem".

Actually, in my case, the problems started precisely with 6.2.1.

Everything is extremely sluggish and a simple export of a Tiff-16 bit file takes 50 seconds (!)

I can rollback to 6.1 but, then and since the installation is made from outside the app manager, the system, while still displaying the installed version as a CC one under "system info" , will act if it is a prepetual license copy (i.e. the Dehaze function will not be available)

What a mess...

I'm using the new import for the first time today and all I can say is "wow".

For such a huge change in a .x update to software key to many pro workflows it's kind of incredible how much they changed the import.

Luckily I learned through discussions here that there is an option to turn off "add photos" and it gets you to something a little more similar to what we are used to. But still it's not there yet. For example what's with the huge check mark preventing you from seeing what photos are being imported?

It's a bit worrisome that adobe would so casually make such huge changes to the frontend without something to smooth the experience; for example an easy switch to put it back to the exactly the old way while you learn (or complain about) the new methods.

I’ve been an Adobe customer for the past 20 years and I am currently using Lightroom 5.7.1 and I’ve been using Lightroom since version 2. I had just purchased a box copy of Lightroom 6 last week when this entire latest debacle occurred. Fortunately I read the blogs and had not opened the box yet and I’m and still within in my return policy time frame. I’ve been waiting for the more meaningful response that Mr. Hogarty promised would happen this week.

Sadly, it’s Friday and the response never came.

I think I will just return version 6 back to the store I purchased it at and just move on to another photo editor. I’ve have downloaded Capture One’s trial version and it seems very good, however there seems to be a little bit of a learning curve. I’m also hopeful that other companies may view this as an opportunity to develop photo-editing programs that will offer Adobe some solid competition in the future.

I have to ho to LR6 for Nikon D7200 support.
I will wIt til the product stabilizes. Compensation should be provided. An apology is nice but it cost nothing. A rebate on the next release for those who bought and a price break for upgrading. Now that would show real concern!!!

Once again Adobe proves that is not a customer-focussed organization. Dumping this bug-ridden release with significant UI changes (without wide consultation) is not the way to win loyalty.

It is too bad that up until now they have not had any serious completion in the Lightroom space. Come on software companies, there are lots of customers out here looking for any excuse to abandon Adobe.

maybe when they get rid of cloud they can become good again...

I am like afraid to click something in cloud and install unwanted stuff or make unwanted changes: adware

From the Adobe forums, apparently one can revert to the version 6.1.1 using this link:

http://www.lightroomqueen.com/how-do-i-roll-back-to-lightroom-2015-1-1-or-lightroom-6-1-1/

If you wish to complain or make a suggestion (such as a button to opt out of the new LR6 import screen) go here:

http://feedback.photoshop.com/photoshop_family

I would suggest everyone using LR6 to at least make a complaint. Apparently the new screen is under "consideration." The more complaints the sooner it will be permanently "considered."

BAB

Do I have to switch to Microsoft Paint now?

That's why you should never upgrade to anything until a few months after the update.

If Affinity can deliver a Photoshop alternative, Maybe they'll get the hint to start work on a Lightroom Killer. Need more of Affinity, less Adobe in my life.

"At the same time we removed some of our very low usage features to further reduce complexity and improve quality."

Now, this has to be put in the same league as the guy who explained that he switched from Nikon to Canon because his MacbookPro has the flat bottom.

Adobe should introduce subscription on every feature in the Lightroom. Just imagine how much more money you can make with charging for import feature alone, and how much more money lies in the free cursor movement from one screen end to another. So in the future, just block the 99% functions of the app for everyday users who paid the price just for having the app downloaded, and in a matter of days you will see how this type of charging will bring tons of bugs and problems to practically non existent level, so the need for the outrageously stupid and intelligence insulting "appologies" would be eradicated as well. Also, in the case that bugs are still present, you can introduce subscription on the apollogies as well.

"import experience" - What pretentious buzzword talk

I have discovered other serious bugs with LR 6.2.1. I have the standalone app and won't go to CC so Adobe won't answer any questions.

I am using a Mac with El Capitan. LR 6.2.1 solved the crashing problem with files from my Sony A7RII but I can't export anything. I am try to get 16-bit full res tiffs out but the app just freezes or outputs a few of the selected files as 0 byte tiffs. I need to deliver the job I have spent a lot of time editing.

First I would like to see Adobe fix this but then I would like them to restore support for stand alone customers. I don't think this stubborn, arrogant company will do the latter so I am currently looking at Phase One and other options. After 18 years of loyalty I am all but over giving money to a disrespectful company like Adobe.

First El Capitan has issues, now Office 2016 for Mac. And we have Adobe fumbling around? No way will I be updating.

I do hope they bring back the features of the old import UI... it wasn't perfect, but IMO it was much more robust AND easier to use. Now key features are hidden, confusingly placed, or just plain missing.

I think Tom Hogarty's comment about not communicating with their target base—professional photographers—really is key. The import redesign feels like something that belongs in Photoshop Elements or iPhoto, not a flagship professional photography tool. I'm really not a fan of dumbing-down professional software at the expense of features and usability, which is a trend I've been noticing over the past several years from the likes of Apple and Microsoft.

I'm all for software being elegant and user-friendly, and I do think there is room for improvement on the LR import process, but this was a huge mis-step. There is much Adobe can do to streamline the more repetitive tasks in workflows through the smarter use of presets and preset management.

Having a hard time with the new import system. Maybe I have "learn" the old system too well and find it hard to change. Or the new one is just plain bad. Hard to tell from my own subjective pov. But wish they have not change what works (for me), wish there is a way to get back the old interface/system.

How the heck does idiocy like this even happen? Try testing your software BEFORE you release it!!

So a company made some changes to a program that it thought users would appreciate, but they didn't, and there were a couple of bugs which got fixed pretty quickly.

Seems a bit like all the über-angry comments are a bit disproportionate.

after 2 days with a LADA NIVA i have uninstalled 6.2.1 and i have reinstalled 6.0 + update 6.1.1.... now is a Ferrari....

Well, i was considering buying LR,now its clear for me.....

I noticed that some third party plugins were affected also. Some no longer work.

“At the same time we removed some of our very low usage features…”

The whole point of professional software is that it gives you lots of options. You may not use every feature every day. You may use some features only once a month. But the point is that the feature is there.

What manner of brain rot has infected this company?

How did this pass QA? DO ANY software companies do QA anymore?

I just read that the latest LR update is being renamed to LR For Dummies in order to avoid the complexity of version numbers.

Coming from PS CS5 (CS3 before that) LR always seemed a complex mess to work with and not easy to develop (pun intended) a reasonable work flow.

My god--what an ongoing disaster. Adobe used to be top notch and now they messed it up completely. Who is doing the requirements engineering without the customers? Result: I'll stay with my old LR version and use it together with DxO Optics Pro.

Unfortunately I am still not able to import new files into Lightroom version 6.2.1 so this update did not resolve any of my problems.

Just made a full switch from Aperture to Lightroom 6, have more or less mastered the not so intuitive user interface of LR, and now this... Doesn't feel good. Glad I'm not an early adopter. Will definitely stay with 6.1 for the time being. And will definitely look around for sensible alternatives again...

I have had no problems with my Mac, but boy the new import interface really sucks! Why???? What is the point? So irritating!

This is what makes me worry about big companies, that they prefer to launch a product they know is faulty, rather than waiting till the new version is bulletproof.

The sales department at VW wanted newer, better, engines, and when they realised that the new versions had issues, they simply fiddled with the software to make the problem as non-existing!

And here comes Adobe and does a VW, too!

I am off Lightroom for good, staying with Aperture (Photos is OK, but not for editing photos, which I thought was the basic reason for photo editing programs, but evidently not).

I'm an old fart, and nobody cares any more about people enjoying old tools, that has been honed to perfection through the years.

So, to be on the safe side, my iMac computer will no longer be updated. It is over half a decade old, thus very, very, ancient.

Bought in the first decade of this millennium, dear me, when men were men, and women women!

I rolled back to 6.1.1 as 6.2.1 was still broken. Plenty of pages on the net to tell you how to do this. Its pretty poor form from Adobe, lucky I actually think LR is good.

I already mostly avoided .0 releases of Adobe, but now I have to be careful with subreleases (.x.x) too.

You know what I can't understand about these companies?

Adobe is repeating the same mistake that Microsoft made with Windows 8. Microsoft was 'listening' more to their software analytics rather than what actual users wanted!

And we all know what happened back then!