Canon recalls about 14,000 PowerShot SX50 cameras
Canon USA has recalled about 14,000 PowerShot SX50 HS digital cameras. According to the United States Consumer Product Safety Commission, 'A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user'.
Canon says this only affects a limited number of cameras made from September 1 through November 15, 2013. The cameras in question have serial numbers beginning with 69, 70 or 71 and have 1 as the sixth digit of the serial number. If your camera meets the serial number criteria, contact Canon's Customer Support Center immediately. Canon will inspect and repair the camera free of charge. Read the full product advisory below for more information.
In 2012, Canon also had similar issue with the rubber grip on the EOS 650D/Rebel T4i.
Thank you for using Canon products.
The rubber part of the viewfinder on some PowerShot SX50 HS compact digital cameras may turn white after a short period of time. Customer support for this phenomenon is described below.
We take great pride in the quality and performance of our products. We offer our sincerest apologies to any customers who may be inconvenienced.
The rubber part of the viewfinder on some PowerShot SX50 HS compact digital cameras produced in certain lots from September 1 through November 15, 2013 may turn white after a short period of time. We have determined after inquiry with the rubber manufacturer and internal analysis that the white substance is zinc bis (N,N’- dimethyldithiocarbamate).
Zinc bis is not used in the production of this product. The reason this material was deposited on a small number of rubber parts of the viewfinder was the use of an improper vulcanization accelerant as part of a test by the manufacturer of this rubber part. The test rubber parts were inadvertently included in a shipment of conforming rubber parts. As a result the rubber part of the viewfinder may turn white due to a chemical reaction with the rubber accelerant and other substances. High temperature and high humidity may contribute to this condition. Zinc bis (N,N’- dimethyldithiocarbamate), which becomes deposited on the rubber surface, is created as a result of this chemical reaction.
Only a small fraction of PowerShot SX50 HS compact digital cameras have viewfinders with a rubber part affected by this phenomenon.
This phenomenon may occur in cameras of which the first and second digits from the left in the serial number are “69”, “70”, or “71” and the sixth digit of the serial number is “1”.
(Example serial numbers of cameras that may be affected: “69xxx1xxxxxx”, “70xxx1xxxxxx”, “71xxx1xxxxxx” (‘x’ can be any number))
Caution on use
Depending on one’s health and physical condition, in rare cases it is possible for low concentrations of zinc bis to cause allergic reactions, such as a rash, when it comes in contact with the skin of sensitive persons. In addition, if the eyes make contact with the substance, symptoms such as red eyes may develop.
As a precautionary measure, thoroughly wash your hands and rinse your eyes with water if they have come into contact with the rubber part of a viewfinder that has turned white. If any medical symptoms develop, please consult your physician immediately.
If the camera meets the serial number criteria listed above, the product will be inspected and repaired free of charge. If you own one of the affected cameras please contact our Customer Support Center.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Customer Support Operations
Canon U.S.A., Inc
Contact Information for Inquiries
Canon Customer Support Center
For additional support options: www.usa.canon.com/support
|Steamin' Mad by ahrensjt|
from Angered Subjects (Street Photography)
|Smile by Olymguy|
from Ultra Asian Indian Female Faces
|Space Shuttle Cockpit- by vbuhay|
from Aircraft Control Stick
If you're thinking of using Canon's sports glass on the Sony a9, think again. The ultra-fast camera slows way down when you attach off-brand glass.
The Polish town of Katowice is not known as an area of beauty, but as all photographers know, that doesn't mean that beauty can't be found if you know where to look. Mariusz Pietranek used a drone to look down on the colorful sedimentation tanks at an ironworks.
New York Times video journalist Ben Solomon spent a harrowing three weeks accompanying Iraqi Major Sajjad al-Hour as he and his men fought to retake Mosul from I.S. forces.
The 3D VR camera launched through a crowdfunding campaign in 2015 goes on sale beginning June 26.
Noctilucent clouds, a crescent moon and Venus were visible in the pre-dawn sky over Budapest yesterday. Photographer György Soponyai captured NASA's astronomy picture of the day.
Squirming pets won't sit still for photos? A Kickstarter campaign is looking to help.
Find out how Chris Burkard shifted from editorial photography to his true passions: landscapes, conservation and, of course, surfing.
The updated EyeEm app scans your camera roll and picks images that are composed particularly well, have the best quality, or highest chance of selling on EyeEm Market.
It's three years old but still a solid option for a Micro Four Thirds shooter looking for a high-quality, fast, wide-angle prime. Take a look at how we got along with it.
Tamron has announced the longest all-in-one zoom lens currently available, the 18-400mm F3.5-6.3 Di II VC HLD. Designed for Canon and Nikon crop-sensor cameras, the lens will be available in July.
When you're ready to step-up to full-frame from an entry-level or midrange camera, the choices can be overwhelming. Find out which models came out on top in our $1200-2000 enthusiast ILC roundup.
Just a guy wearing a VR headset, smashing invisible Goombas in Central Park.
NASA's Mars Reconnaissance Orbiter captured this gorgeous aerial photo of the Martian landscape. And if you look really close, you can actually see the Mars Curiosity rover in the very middle.
The city of Laguna Beach, California has provided some clarification around the kinds of photography permits it offers.
Later this year, a VR180 camera will be Joining Yi's Halo and 360 VR cameras, which will offer stereo 3D capture, yet be as easy to use and compact as a 2D camera.
Caltech researchers have developed an 'optical phased array' chip that uses time delays instead of a lens to focus the incoming light.
Pricing and shipping have finally been revealed for two highly anticipated lenses from Sigma, announced in February.
These macro photos of clouds of paint billowing through clear water might look like high-quality CGI, but they're real photographs. And photographer Alberto Seveso told us how they were made.
Facebook is testing a feature that prevents people from saving, sharing, or even taking a screenshot of your profile picture.
We've reshot the Sony a9 in our studio. The short story: it's sharper! The long story... well you can read it all here.
The collection will be officially launched during the Europeana Transcribathon Campus Berlin 2017 crowdsourcing event which will be held on 22 and 23 June at the Berlin State Library.
Light gives us some insight into the preparations for the launch of the pre-order shipments of its much anticipated L16 multi-lens camera.
OnePlus co-founder Carl Pei has confirmed in a tweet that the second lens on the back of the OnePlus 5 uses a 1.6x optical zoom and that digital zoom is used to reach the claimed 2x zoom factor.
Fujifilm recently unveiled the second in its series of affordable cine lenses, the MK50-135mm T2.9. We got our hands on it for a couple days and took it for a spin.
Leica's first attempt at an M-series digital rangefinder was rough around the edges, but set a pattern for all of the cameras that came after it. In this week's Throwback Thursday article, Barney remembers the M8.
No stranger to extreme situations, legendary climber and filmmaker Jimmy Chin talks to Outside Magazine about his career, and the challenge of filming Alex Honnold's rope-free solo climb of El Capitain.
A company backed by Android co-founder Andy Rubin is attempting to make video conferencing less terrible.
Rangefinder magazine asked five professional portrait and wedding photographers about posting on Instagram; no surprise, they got five different answers.
This captivating stop motion film was created by stripping away one layer of wood at a time. It's hard to look away.
It will enable users to simulate the presence of the sun, moon and Milky Way and see how they interact with an area's topography.