Nikon to offer D600 replacements if 'spots' continue
Nikon has announced on its website today that it will replace defective D600 cameras with a new D600 or equivalent model. This follows up earlier news of the Chinese government ordering Nikon to stop selling D600 cameras and Nikon's previous service announcement to offer D600 users free inspection, cleaning and replacement of the shutter assembly, even if the warranty has expired.
See the full Nikon statement below.
Announcement Regarding the Nikon D600 Digital SLR Camera
March 28, 2014
With regard to the issue with which multiple granular black spots are reflected in images captured with the D600 digital SLR camera, Nikon sincerely apologizes for any concern and inconvenience suffered by D600 users, retailers, and all concerned.
Because Nikon takes this matter very seriously, we will continue to offer users of the D600 a special service with which cameras are inspected, cleaned, and if necessary, shutter and related components are replaced free of charge, even after the product warranty has expired. However, if a number of multiple granular black spots are still noticeable in images captured with a D600 upon which the above service has been performed several times, Nikon will replace it with a new D600 or an equivalent model.
Nikon will continue to work to improve the quality of its products and services even further.
We hope that you will continue to choose Nikon products for your photographic needs.
Gear in this story
Gear in this story
DPReview Gold Award
87%
|
|
|
|
Mar 6, 2017
|
Jun 3, 2014
|
Sep 22, 2016
|
May 24, 2015
|
Every two years, all eyes in the photography world are focused on Cologne, Germany for the biennial Photokina tradeshow. DPReview has been attending the show since 2000. Join us as we look back
Nikon has revealed that it allocated ¥1.8bn (~ $17.6m / £10.5m) to cover the cost of warranty repairs and replacements for its D600 SLR in the last financial year. The camera has been plagued since its launch by a tendency to accumulate oil spots on its sensor, resulting in Nikon offering to replace the shutter mechanism or even the entire camera for free if necessary. In an investor relations statement on its website, the company says that it is taking the matter very seriously, and 'will be taking steps to restore confidence in the Nikon brand'.
Nikon has announced on its website today that it will replace defective D600 cameras with a new D600 or equivalent model. This follows up earlier news of the Chinese government ordering Nikon to stop selling D600 cameras and Nikon's previous service announcement to offer D600 users free inspection, cleaning and replacement of the shutter assembly, even if the warranty has expired. Learn more
The Nikon D600 had a rocky introduction in 2012, with countless users noting that the camera often produces images with dust/oil spots. Nowhere though is the D600 having as rough a time as China, were the government has issued an order to Nikon to stop selling the D600 entirely following an investigative report on CCT (China Central Television) that captured dealers trying to avoid refunding money to angry customers. Learn more
Nikon has issued a worldwide technical service bulletin regarding 'dust' issues on its D600 DSLRs. Nikon says that it has evaluated user reports and has 'determined' that spots on the sensor are caused by dust particles which are visible in images taken in certain situations. The company will be offering all D600 owners a full inspection, cleaning, and replacement of the shutter mechanism in their cameras, free of charge and regardless of warrantee status. Read more and find out how to get your camera serviced.
The Nikon Z30 is the company's latest 'creator' focused mirrorless camera, a 21MP APS-C model made to be more vlogging friendly than ever. Find out what it offers and what we think so far.
Nikon has announced the Z30, an entry-level Z-mount camera aimed at vloggers and other content creators. What are our initial impressions? Better watch to find out.
Now that's it's officially announced, we can share more juicy details about Nikon's latest lens, the 400mm F4.5 VR telephoto.
Sony has just released a trio of impressively small, light, ultrawide lenses for APS-C. These lenses are designed for vloggers, so Chris decided to film himself and find out how they perform.
Holy moly, this thing is tiny! We take the adorable Sigma 16-28mm F2.8 DG DN Contemporary around Calgary to see how it performs.
What’s the best camera for around $2000? These capable cameras should be solid and well-built, have both speed and focus for capturing fast action and offer professional-level image quality. In this buying guide we’ve rounded up all the current interchangeable lens cameras costing around $2000 and recommended the best.
What's the best camera for shooting landscapes? High resolution, weather-sealed bodies and wide dynamic range are all important. In this buying guide we've rounded-up several great cameras for shooting landscapes, and recommended the best.
If you're looking for the perfect drone for yourself, or to gift someone special, we've gone through all of the options and selected our favorites.
Most modern cameras will shoot video to one degree or another, but these are the ones we’d look at if you plan to shoot some video alongside your photos. We’ve chosen cameras that can take great photos and make it easy to get great looking video, rather than being the ones you’d choose as a committed videographer.
Although a lot of people only upload images to Instagram from their smartphones, the app is much more than just a mobile photography platform. In this guide we've chosen a selection of cameras that make it easy to shoot compelling lifestyle images, ideal for sharing on social media.
Comments