Nikon to offer D600 replacements if 'spots' continue
Published Mar 28, 2014
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dpreview staff
Nikon has announced on its website today that it will replace defective D600 cameras with a new D600 or equivalent model. This follows up earlier news of the Chinese government ordering Nikon to stop selling D600 cameras and Nikon's previous service announcement to offer D600 users free inspection, cleaning and replacement of the shutter assembly, even if the warranty has expired.
See the full Nikon statement below.
Announcement Regarding the Nikon D600 Digital SLR Camera
March 28, 2014
With regard to the issue with which multiple granular black spots are reflected in images captured with the D600 digital SLR camera, Nikon sincerely apologizes for any concern and inconvenience suffered by D600 users, retailers, and all concerned.
Because Nikon takes this matter very seriously, we will continue to offer users of the D600 a special service with which cameras are inspected, cleaned, and if necessary, shutter and related components are replaced free of charge, even after the product warranty has expired. However, if a number of multiple granular black spots are still noticeable in images captured with a D600 upon which the above service has been performed several times, Nikon will replace it with a new D600 or an equivalent model.
Nikon will continue to work to improve the quality of its products and services even further.
We hope that you will continue to choose Nikon products for your photographic needs.
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The Nikon D600 had a rocky introduction in 2012, with countless users noting that the camera often produces images with dust/oil spots. Nowhere though is the D600 having as rough a time as China, were the government has issued an order to Nikon to stop selling the D600 entirely following an investigative report on CCT (China Central Television) that captured dealers trying to avoid refunding money to angry customers. Learn more
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