Both Canon and Lexar have issued media alerts which describe issues discovered between several Canon digital SLRs and Lexar Pro 80x CompactFlash cards. Lexar is describing the problem as 'a lost image condition', which they say occurs only in extreme circumstances and can occur with other brands' cards too. As well as highlighting the Lexar problem, the Canon alert describes a problem with the EOS-1D(s) Mark II, which can lead to the loss of images still buffered. Firmware updates to fix these issues should be avaiilable by the end of this month. Full details enclosed.
Digital SLR Image Disappearance
May 20, 2005
We have received inquiries about the problem of images disappearing when using specific digital SLR cameras. As a result of our investigation, we found that the following two problems may occur. Please be advised of the details and countermeasures.
Disappearance of images within the camera's buffer memory
Affected Products: EOS-1Ds Mark II, EOS-1D Mark II
Pressing the [DISPLAY] button immediately after shooting with the camera set to "RAW+JPEG (high image quality)" causes the LCD monitor to become entirely white and the camera to lock up, losing all the images in the buffer. This problem is caused by the firmware for these models and sometimes occurs regardless of the recording media used.
We are now making arrangements to release new camera firmware incorporating the correction of this problem by the end of May 2005. In the meantime, please be aware of the following when using these models.
- Before pressing the [DISPLAY] button to check captured images, make sure the access lamp is off, indicating that files have been written to the media.
- When this problem occurs, remove and re-install the battery to restore correct operation.
Disappearance of images when using Lexar Compact Flash Cards
Affected Products (D-SLR): EOS-1Ds Mark II, EOS-1D Mark II, EOS 20D, EOS Digital Rebel XT / EOS 350D Digital / EOS Kiss Digital N
Affected Products (CF card): Lexar Professional 80x-speed Compact Flash cards
Captured images on some Lexar CompactFlash cards can be lost when used with the Canon cameras listed above. Working together, Lexar and Canon have investigated the cause and confirmed that the problem occurs in extremely rare instances when the products above are used together.
Lexar will offer a free firmware update incorporating the correction of this problem by the end of May 2005 for Lexar Professional Series 80x CompactFlash card customers using the affected Canon cameras.
Lexar customers can contact Lexar Professional Support in US at (+1) 510-413-1233, or in UK at (+44) 1483-522-947 or visit Lexar on-line at
We sincerely apologize for the inconvenience these issues have caused for you. We will make every effort in quality control to provide products that our customers can use with confidence. We appreciate your understanding in this matter.
Contact Information for inquiries:
Call Center: 1-800-848-4040 (toll free)
*Available with your cell phone or PHS.
Weekdays: 9:00 a.m. to 8:00 p.m.
Saturdays, holidays: 10:00 a.m. to 5:00 p.m.
LEXAR ISSUES CUSTOMER ADVISORY REGARDING CANON CAMERAS
Lexar Media Inc. and Canon Inc. posted customer advisories on May 19, 2005 to all Canon EOS-1Ds Mark II, EOS-1D Mark II, EOS 20D, and EOS Digital Rebel XT / EOS 350D Digital / EOS Kiss Digital N camera customers using Lexar Professional 80x CompactFlash cards. The advisory alerts customers to lost image occurrences reported by both companies.
Canon and Lexar both extensively test their products prior to release to ensure compatibility across product lines. In this instance, both companies investigated the occurrences and were able to identify the problem only through extreme testing. The first identified lost image condition was found to be with all memory cards. The second identified lost image condition was found to be rare and specific to the listed cameras when used with Lexar CompactFlash cards.
To ensure compatibility, Lexar will offer a firmware update for Lexar Professional 80x CompactFlash cards to customers who experience a problem with the Canon cameras listed. Similarly, Canon will offer a camera firmware update to address issues unrelated to a specific card make. Both companies have communicated their efforts to provide firmware updates to customers by May 31, 2005 as both companies continue to investigate.
Lexar customers wishing to update their firmware can call Lexar Professional Support at (510) 413-1233 or visit Lexar on-line at www.lexar.com/support. Lexar’s firmware update will only address failures when using Lexar Professional 80x CompactFlash cards with the Canon cameras listed.
|_MG_5100 by tim and jan|
from Welcome to the Saloon!
|The Grimm 11 year old by Ryan Gardner|
from Trick or Treat
|Heron with fish by APenza|
from A Big Year - birds
Read the story behind this gorgeous wedding photo captured at Trolltunga in Norway by husband and wife duo Priscila Valentina Photography. The 14 hour hike in the rain that preceded this shot was TOTALLY worth it.
Go behind the scenes with filmmaker Nick Arcivos, who recently created a beautiful cinematic short film in Paris using only the iPhone X, a couple of gimbals, and a few lights. The results are very impressive.
A Bay Area startup offering a pay-by-the-photo camera service cleverly addresses the pain points photographers experience when they pick up their first DSLR. But can it survive the smartphone?
It's been a big year for software innovations, dual cameras and huge displays. Take a look at our picks for the top smartphone cameras and why we think they stand out.
We're counting down our top 10 most popular sample galleries of 2017. At the #7 spot is the ready-for-any-weather Olympus Tough TG-5.
By combining his skills as a time-lapse filmmaker and an engineer, Julian Tryba created this out-of-this-world creative 'layer-lapse' of New York City that alternates between night and day in time with the music.
Canon Japan's new lineup of novelty camera-themed gifts was just revealed online, including a lens mug and lens thermos, two retro camera-themed USB drives, and a picnic mat.
The Profoto A1 most certainly isn’t for everyone [...] But for those who are used to using the Profoto systems, and want something that pairs seamlessly with the strobes you already have, there is no better companion.
Fujifilm has asked a US district court to clear it of any wrongdoing, after allegedly being threatened with trademark litigation by Polaroid.
While a couple of our reviewers are out testing the Sony a7R III in Arizona, back in Seattle we slapped the camera in front of our studio scene to get a close look at its image quality. See how it stacks up against the competition.
We're counting down our top 10 most popular sample galleries of 2017, and the #8 ranking belongs to the Nikon D7500.
B+W has announced a new aluminum filter holder that offers three slots so users can use multiple filters at the same time. The holder goes with the 2mm thick 100mm square filters it launched earlier this year.
8K video is coming a lot faster than you think, and Blackmagic is ready for it. Meet the DeckLink 8K Pro, a new high performance PCI-E capture and playback card built to handle 'real time high resolution 8K workflows.'
"Glass is everywhere in photography. From Eugène Atget’s reflective vitrines to Lee Friedlander’s sly self-portraiture, photographers have long been in thrall to the visual complications glass can inject into a composition."
Former Apple Aperture lead developer Nik Bhatt has designed an iOS app called RAW Power that lets you edit raw photos from your professional camera using your phone and tablet.... color us intrigued.
Advertising photographer Blair Bunting got his hands on the new Microsoft Surface Book 2, and it blew him away. Bye bye MacBook Pro...
The OnePlus 5T retains many of the 5's features and specs, but comes with an edge-to-edge display and a dual-camera that is optimized for low light.
Sony's recently announced IMX461 backside illuminated medium format sensor will bring 100MP resolution and almost 2x the speed to the next-gen Fuji GFX and Hasselblad X1D.
With the ‘Rent a Hasselblad’ camera equipment renting program, the camera makers is aiming to give enthusiast and professional photographers easier access to its medium-format photography products.
They say seeing is believing, and that's exactly what happened when one DPR staffer took the Google Pixel 2 out for an afternoon shooting under challenging conditions.
We're counting down our top 10 most popular sample galleries of 2017. At the #9 spot we have the Fujifilm GFX 50S, a medium-format camera that took CP+ 2017 by storm.
Instagram is testing a new feature that lets you follow hashtags in addition to people, making it possible to keep track of your favorite #landscapes or #portraits without leaving your home feed.
Despite the gigantic volume of second hand film bodies in existence, it seems there is still a demand for new 35mm SLRs with a retro feel. The latest is a remake of the Ihagee Elbaflex from the 1960s, but with a Nikon F mount.
The Polaroid Insta-Share Moto Mod straps an instant printer directly to your Moto Z smartphone, so you can print your photos as soon as you've captured them.
The Mitakon Speedmaster 135mm F1.4 lens is being relaunched in 7 different mounts, including: Sony A, Sony E, Canon EF, Nikon F, Fujifilm G, Pentax K, and Leica L. Got an extra three grand lying around?
In January, Kodak announced it would bring back the beloved slide film Ektachrome. The timeline has been pushed back a bit, but Kodak says you can expect to purchase Ektachrome again in 2018.
Instagram popularity is threatening some of the most beautiful landscapes in the US, as hordes of 'nature lovers' trample over the same spots over and over again in search of the same exact shot.
You’d have to be pretty brave to immerse your $50K RED cinema camera underwater. But if you've got the guts, Gates just released a new housing you can be pretty sure won't wreck your unbelievably expensive toy.
Adobe has released a 'Lightroom Downloader' app for Windows 10 and macOS High Sierra that allows you to download all of your images from the Adobe Cloud, all at once.
After releasing a popular 4K action cam and an affordable mirrorless M43 camera, Chinese camera maker YI is diving into yet another market: 360° VR. Meet the YI 360 VR: a powerful little two-lens camera that can shoot and stream in 4K.