Nikon sets aside 1.8 billion yen to cover D600 warranty repairs
Nikon has revealed that it allocated ¥1.8bn (~ $17.6m / £10.5m) to cover the cost of warranty repairs and replacements for its D600 SLR in the last financial year (ending March 31st 2014). The camera has been plagued since its launch by a tendency to accumulate oil spots on its sensor, resulting in Nikon offering to replace the shutter mechanism or even the entire camera for free if necessary. In an investor relations statement on its website, the company says that it is taking the matter very seriously, and 'will be taking steps to restore confidence in the Nikon brand'.
Click here to see Nikon's statement on its website
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The Nikon D600 had a rocky introduction in 2012, with countless users noting that the camera often produces images with dust/oil spots. Nowhere though is the D600 having as rough a time as China, were the government has issued an order to Nikon to stop selling the D600 entirely following an investigative report on CCT (China Central Television) that captured dealers trying to avoid refunding money to angry customers. Learn more
Nikon has issued a worldwide technical service bulletin regarding 'dust' issues on its D600 DSLRs. Nikon says that it has evaluated user reports and has 'determined' that spots on the sensor are caused by dust particles which are visible in images taken in certain situations. The company will be offering all D600 owners a full inspection, cleaning, and replacement of the shutter mechanism in their cameras, free of charge and regardless of warrantee status. Read more and find out how to get your camera serviced.
Reports have been surfacing that Nikon is issuing new D610 cameras to customers who send in their D600s for service. It's hard to substantiate, but Nikon Rumors has been collating reports from Europe and the US which seem to show that some customers who send their D600s in for service related to the now notorious dust accumulation issue have been receiving brand new D610s in exchange. Read Nikon's statement on the matter
Lensrentals' Roger Cicala has beaten us to testing the Nikon D610 for oil and dust accumulation - concluding it's 'certainly no worse than other cameras.' Cicala has had an initial look at 25 D610s and a further look after the first ten of them came back from being rented-out, making him uniquely well-placed to comment on the phenomenon. Click through for a link to his article.
Hot on the heels of its cashback offer for its 1 System cameras, Nikon UK has announced similar promotions on its D600 and D5200 SLRs. Buyers will be able to claim back £50 / €60 on the D5200, and £150 / €180 on the D600, when purchased either body only or with a new Nikkor lens. Meanwhile buyers of various Coolpix compacts will have the chance to win one of over 1200 'exhilarating prizes', including an indoor sky diving experience.
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