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Adobe introduces cheaper Creative Cloud with Photoshop + Lightroom

By dpreview staff on Sep 4, 2013 at 22:03 GMT

Adobe has added a new pricing tier to the Creative Cloud product, possibly in response to the negative response from the photography community when it announced that all Creative Suite products would require a monthly subscription. The Photoshop Photography Program gives users Photoshop CC, Lightroom 5, Bridge CC, Behance, and 20GB of storage for $9.99 per month. That price will never change, as long as you sign up before the end of this year. 

In order to be eligible for this bundle, you must already own Photoshop CS3 or newer. Current Creative Cloud users who own individual apps will be able to upgrade to this package without issue, assuming that you meet the prior criteria. If you want to step down from a more expensive plan, Adobe says that you'll need to contact their Customer Service department and 'discuss transitioning to this new offer'.

Prior to Creative Cloud, a copy of Photoshop and Lightroom would've set you back around $400. This new package will set you back $120 per year, which seems like a good deal, considering how often Adobe updates their products.

The Photoshop Photography Program for Creative Suite will be launched on September 17th, alongside Lightroom 5.2. 

Let us know what you think about these changes in our comments section below.


Press release:

Introducing the Photoshop Photography Program

During today’s keynote at the Photoshop World conference in Las Vegas, Adobe is showcasing how photography workflows will evolve to take advantage of an increasingly connected world. This includes a tour of how easy it is today to use Creative Cloud to make your content and creations available anywhere, plus the power of Behance to showcase work. We also highlight some of the exciting new technologies that we’re working on for Photoshop CC and Lightroom; our roadmap for making our photography products even more connected; and a peek at how we’re planning to bring advanced Adobe digital imaging technology to mobile devices. You’ll see these products and services become available in the not too distant future.

If you missed the keynote, you can watch the replay here, which should be posted within about 24 hours. Throughout this week at Photoshop World, we’re demoing some great digital imaging innovation and I hope you’re as excited as we are about what’s available today and what’s coming soon, thanks to our talented teams of engineers.

Since introducing Photoshop CC, we’ve listened to feedback from a spectrum of our customers, from advanced professionals to casual enthusiasts. One common request was a solution specifically tailored for photographers. We listened, and at Photoshop World we’re announcing a special offer for our loyal Photoshop customers. Beginning today, customers who own Photoshop CS3 or higher are eligible for a special Creative Cloud membership offer that includes all of the following for just $9.99/month:

  • Photoshop CC
  • Lightroom 5
  • 20 GB of online storage
  • Behance ProSite
  • Access to Creative Cloud Learn’s training resources
  • Ongoing upgrades and updates

To be clear, $9.99 is not an introductory price. It is the price for those of you who sign up by December 31, 2013. This offer will be available at the same time we introduce the new version of Lightroom 5.2 in a couple weeks.  Visit the FAQ to learn more and follow Photoshop on Facebook, Twitter and Google+ to find out when the offer goes live.

All of us on the Photoshop team look forward to continuing to build on our 20+ year relationship with our loyal community.

Via: Engadget, Source: Adobe

Comments

Total comments: 640
12345
JJSchwartz01
By JJSchwartz01 (3 months ago)

I fail to see how $120/yr is a good deal. I certainly plan on keeping and using the same software (with appropriate updates) for more than four years. Especially if Adobe is most likely to raise the rental fee within a years time. I see this as just a business gimmick to squeeze more money out of their customers.

0 upvotes
MK Imageworld
By MK Imageworld (5 months ago)

I got the same offer by email from Adobe, but as I tried to sign up, the condition I have to agree to, changed on their web site. That means the price can change after a 12 month subscription. I phoned Adobe customer service and even went up to a supervisor, but there is no special offer anymore. They say that they can change their offers at any time.
To me that means I will have no future with Adobe (after many years of using their products). That's unfortunate, but I don't like business politics the way Adobe is doing.

1 upvote
rbbm
By rbbm (5 months ago)

I can´t find this offer on the ADOBE website anymore. It seems that they buried the offer secretly and I am wondering why nobody is complaining. Adobe does not stick to the original offer, instead they changed it, made it more expensive for their old customers. Or I am just to stupid to find the offer on Adobe´s website? Can anybody help?

Thanks
R.

Comment edited 40 seconds after posting
0 upvotes
LaFonte
By LaFonte (5 months ago)

The whole idea seems brilliant at first - worry-free use of the big adobe software package, almost like leasing an expensive vehicle and always getting new one.

But unlike a vehicle where it is the same car if you buy it or lease it, you get different beast when using CC with its own scale of brand new problems that were not there before.

If everything works smoothly, then this could be a great way of getting adobe software. But it isn't, you get a paranoid software... if people thought periodic activation is bad, this will make their head spin.
There are cases when somebody needs many different applications and then this is a good deal instead of few thousands for CS6 (like Premiere, After effect, Prelude). But if you are more into one software like photoshop or illustrator then this isnt that great deal.

Comment edited 4 minutes after posting
0 upvotes
edruttledge
By edruttledge (5 months ago)

I presently have CS4 and have liked it. i tried buying the new CC for photographers package. Then it failed to load properly. The Lightroom app appeared, but no other apps did. I waited over an hour on-line to get tech support via chat. Then another hour plus as the tech tried - an eventually gave up - to get the apps running. The following morning, I cancelled the account - this took another hour as they stalled the process with various offers, none of which were an offer to get the application running.

Adobe is trying to market a web-based product and their web-based service just plain sucks. This is a hint to what was once the premier product for photographers has devloved. Let's all sit back and watch the more competent competitors up their game. G'by Adobe.

0 upvotes
brycesteiner
By brycesteiner (6 months ago)

"This new package will set you back $120 per year, which seems like a good deal, considering how often Adobe updates their products."

Doesn't this give the incentive for Adobe to update even less? Before they had to get you to WANT to buy it buy adding new features. Now you have to stay on even if there are no upgrades just to use it.
I think companies like this are hurting because they don't know what else to put in for the appeal.

0 upvotes
Yannybaby13
By Yannybaby13 (6 months ago)

adobe is such an amazing product but they are going to lose customers because of this- namely me. :(

0 upvotes
difficultberth
By difficultberth (6 months ago)

Seems like Adobe is trying to hide this program. I finally used chat support to get a link to allow me to sign up. And then it claimed it couldn't find an eligible CS license - which I could locate easily in my transaction list in my Adobe website profile.

BTW: given the recent admission to losing customer credit card information you may be interested in a feature of CitiBank MasterCard citicards.com - virtual card numbers. The credit card I have on file with adobe is a unique number with a time and value limit. Fortunately my username for the Adobe website was unique to Adobe so I didn't have to change my other online usernames.

1 upvote
KCampbell
By KCampbell (6 months ago)

At $10 per month this is now about the same as buying a version upgrade every two years, which is what I've been doing since 2005. I'd already resigned myself to CC in order to get Camera Raw updates, and so switching to this offer saves me $10 a month - customer support walked me through the switch with no hitch.

0 upvotes
lasvideo
By lasvideo (7 months ago)

Thinking of signing up for the @adobe Creative Cloud? Some of these horror stories might change your mind. http://forums.adobe.com/community/creative_cloud

1 upvote
PaulV
By PaulV (7 months ago)

I'm holding out as long as possible, which will be until I buy another camera that is not supported in ACR. Been using Photoshop - and paying - since 1996, and have paid for all versions and upgrades. Given them a ton of money, but no regrets as I got to keep them all. I would even pay for CC if there were a way to keep my version when and if I discontinue it, but I will not rent software. I am actively looking for something - GIMP doesn't cut it yet for me - that provides most of the tools that I need. Unfortunately, I have not found it yet. Fortunately, my CS6 should hold me for a good while. It's a shame they are such tin-eared pigs. I was perfectly ready to pay for another upgrade. I have not been one of those version skippers, even when I could have been. You have torched almost two decades of trust with me.

1 upvote
akiwi
By akiwi (7 months ago)

I am not prepared to pay $16.50 when exactly the same product is available for $9.99 in the US!!
When I first saw the price I thought $9.99 sounds good. I expected that here in Europe it might be available for €9.99.. which is still would be USD 13.50. But to be expected to pay so much more than people in USA for the same thing!! It just makes me angry.
Yes I know that 19% of that is Taxes.
But it still means I have to pay 30% more than US citizens before tax.

1 upvote
Alternative Energy Photography

I believe that we are getting precisely what we want. More and more monthly payments. "It's only $10 per month!" "It's only $49.99!"

I say we like it. No, we LOVE it. Not just Adobe, but everything. 90-day same as cash. Netflix. Cable. Smartphone data plans. Health Club memberships. You name it, we (as an aggregate) love our monthly payments!

I of course am dismayed by this development, and also by the attitude of some posters here who have taken the "if you don't like it, just shut up and leave us" attitude. For a group of people who like to fancy themselves as accepting of other creative ways of thinking, this is not very open minded thinking. You're winning anyway, why be such poor winners?

Just don't insult those of us who don't want more monthly payments, okay?

1 upvote
Mathetos
By Mathetos (7 months ago)

I have CS5, CS6 and Lightroom4 purchased on an educational licence. According to Adobe's terms, the educational licences are not eligable for Photoshop CC. Does anyone know if they have an equivalent? I'm not a student any more. Thanks.

0 upvotes
BobL
By BobL (7 months ago)

Exactly my situation Mathetos. I asked the question of Adobe and you must have a full retail price version to qualify. It is a truly ridiculous situation.

Bob

1 upvote
phcphoto
By phcphoto (6 months ago)

My situation as well. It seems that the people that would most benefit from this program are being excluded. I guess I'll be using CS5 for a long time.

0 upvotes
PThings
By PThings (6 months ago)

Same here. Tried to find out if upgrading to Photoshop CS6 from the CS5.5 Academic Suite would allow me to qualify. The Adobe chat rep kept trying to sell me on the full blown $49/month plan and would not answer my question.

0 upvotes
BobFarmer
By BobFarmer (7 months ago)

This is a chat I just did about my subscription and upgrade to the new combo plan. I am happy about it.

**********************
Thank you for contacting Adobe Sales. My name is Pete. How may I help you today?

Pete: Hi, may I have your first name please?

you: I have photoshop cc now. can I use this for the new plan

Pete: Just to confirm, do you have any previous version of Photoshop or Photoshop Extended?

you: I have cc and 5

Pete: Do you have any CS3 or later version of Photoshop stand alone software, but not CC now?

you: I have cc that I upgraded to from cs5

Pete: Just to know, how much you are paying now for Photoshop CC?

you: $10 per month

Pete: In that case, your subscription will automatically transitioned to Photoshop CC and Lightroom 5 offer.

you: I don't need to anything? How do I get LR?

Pete: Your account will be automatically transitioned. So you don't need to do anything.

you: Thanks

Pete: You're welcome, it's my pleasure to help you. :)

0 upvotes
Danny
By Danny (7 months ago)

Don't forget to pay Adobe each month.

0 upvotes
stern
By stern (7 months ago)

Its a question of principle. I won't rent software. I want to OWN the software (i.e. the licence). And I don't want to depend on any sort of "cloud", plus I don't want my (rented) software to "call home" regularily and give the issuing software company the possibility to take control over the software I am using on MY computer (they can "turn it off" via remote control at any time). No thanks.

Comment edited 1 minute after posting
3 upvotes
phatonycmu
By phatonycmu (7 months ago)

A few things I can't discern from this announcement...

Does this include folks who have purchased old versions of their various "suites"? For instance, I have the CS4 version of one of the suites.

Another one... EDU licensing. If you purchased an educational license of one of the older versions of PS, do you qualify?

I could see myself signing up for the offer, but my guess is that Adobe will not include those two criteria as part of the "qualifying" customers. We shall see.

0 upvotes
spud
By spud (7 months ago)

Nope. If your version of Photoshop is from a suite you're out of luck.

0 upvotes
keng00ru
By keng00ru (7 months ago)

I am a new user-photographer who needs Photoshop and Lightroom. But I do not have the legal previous version.
Today, there is no way to get Lightroom in the cloud, so I have to buy it for $150, and plus $20 per every month?! Or, as option for the future, $20+$20? I am not afraid cloud software, but it's really expensive! $10 - it's a tasty price, that I agree to pay, but this price is not for everybody! Well, I will continue to use pirated Adobe software.

2 upvotes
Danny
By Danny (7 months ago)

Ebay for a legal version of Photoshop, it won't have to be the latest version. I work with PS for almost 17 years now, you don't need the latest stuff to make professional work, the upgrades are nothing more than slight improvements. (Who gives a f*ck about 'Puppet Warp' for example?) And plenty of alternatives for Lightroom.

2 upvotes
Digital Mike0697
By Digital Mike0697 (7 months ago)

The problem with new users coming right off the street, they are going to find that Adobe CC is too expensive to buy for membership. What going to happen to young an up in coming photographers, they are going to turn towards pirate copies of Photoshop.

If you are the CEO of Adobe, how would you curve the use of pirate copping of Photoshop or any other program that Adobe makes? Would you use the same business plan as Apple, when it comes to music on iTunes, would you go it alone or turn a blind eye to pirating?

if you decide to go it alone, how would you entice new young photographers, to buy a membership in Photoshop CC? Would you keep the same price range of$49.99 per month or would you go lower on the price?

Another Question. How would you curve people, not to download or use pirate copies of Photoshop or any other programs that Adobe makes?

One more thing, new Photographers do not want to use Photoshop Elements, they want the real programs not strip down version.

2 upvotes
Danny
By Danny (7 months ago)

People turn to pirated software, no matter is it's CC or not, it happened yesterday, now and tomorrow. However, recent research shows that folks who pirate a lot of music for example, do also buy more music than people who do not pirate. If you are serious about your business you don't use pirated stuff, perhaps if you are young and still in school or an amateur who uses PS once in a while. You can't build a career on pirated software.

More important is that Adobe should make it's upgrades worthwhile, something they haven't done in years. Everytime if I bought an expensive new update I hardly felt it was worth the money I spend on it. I am on CS5 and I still have the same old prehistoric filters with small micro-preview windows. Just an example of how careless they are to make some serious changes to their product. Now that they have gone Cloud, there is simply no urgency to do anything about innovation, according to the Cloud-policy the money keeps coming in, easy does it.

Comment edited 1 minute after posting
2 upvotes
James A Walker
By James A Walker (7 months ago)

Having missed out on last years offer to upgrade from CS4 to CS6. I welcome this opportunity to upgrade to the latest edition for less than £10(UK) a month.
The alternative is to spash out £600+ for CS6 which will inevitably date. For me it's a no brainer.

0 upvotes
Danny
By Danny (7 months ago)

Another idea is to just stick to CS4 and be happy with that. What does CS6 has to offer that you so urgently need? If it's for incompatibility with the latest camera's then do your conversions with other software. Keep your money in your pocket, work with CS4 for as long as you can (and this will probably be for years to come), and wait for the competition.
The competition will get there, it takes some time. All good things to those who wait.

1 upvote
brntoki
By brntoki (7 months ago)

Surprisingly, Adobe still has some feet left after starting this whole debacle, as evidenced by the fact that that is clearly where they are aiming to shoot yet again.

So, this isn't an "introductory price", but you have to sign up by the 31st of December? That could only seem to mean that they are going to have higher prices after the new year, which is not going to go over very well, as you'll have customers paying two different prices for the exact same service. The longer that lasts the more unfair it becomes. People are going to complain and hate on Adobe for this. If Adobe raises the early adopters' price, they're screwed, and if they lower the latecomers' price, some of the early birds are going to feel lied to and that Adobe was using hard-sell tactics on them.

What morons have taken over at Adobe?

2 upvotes
Danny
By Danny (7 months ago)

People want to be free, every living form wants to be free. It's in our genes.

The Cloud will take away your freedom. That's why the idea is so repulsive.
To become a business plan, a milking cow. Like we are a bunch of f*cking imbeciles who would fall for such idea as a Cloud.
I pity the great programmers responsible for Adobe software, and I hope they'll leave that sinking ship and unite to make a new healthy company.

Flush Adobe.

2 upvotes
rdc13
By rdc13 (7 months ago)

Photoshop world must be a sad place this year.

I have purchased every upgrade Photoshop ever put out. I use it daily.
But I'm old fashioned: I'm looking for a product, not a service.
So I'm looking elsewhere.

3 upvotes
Terrance Vacha
By Terrance Vacha (7 months ago)

If I buy PS CC now for 9.99/mo for the 1st year, what does that cost revert to the 2nd and 3rd year?

Comment edited 1 minute after posting
1 upvote
StefanL5
By StefanL5 (7 months ago)

What is the alternative if you don't have a copy of photoshop and dont want/need the full creative cloud, just PS & Lightroom ?

0 upvotes
Danny
By Danny (7 months ago)

Buy a new unactivated copy on ebay. It won't have to be the latest version. I have CS5 but CS3 is still on my HD as well, both do the job. Same goes for Lightroom.

Over the years, Adobe has done very little of importance with PS-upgrades. I always had a hard time telling the difference between versions. I kept upgrading 'just because'. CS5 does all I want and more.

2 upvotes
Digital Mike0697
By Digital Mike0697 (7 months ago)

If Adobe is trying to curve pirate coping of Photoshop or any other programs, why don't they do like Apple's itunes. For example, have reduce price for everyone who wants to use the program. Older members have $9.99 per month and newer members at $15 to $20 range per month. This will help Adobe cause in the end, by increasing membership, they are also increasing their profit margin. By not doing it, they are taking a huge risk and they might lose in the end.

But I will not buy Photoshop CC at $ 49.99 for new members, that is just wrong on so many levels.

Comment edited 2 times, last edit 5 minutes after posting
1 upvote
Walter
By Walter (7 months ago)

As much as I support the model for older users I have always thought entry into the world of Adobe is expensive....they will not be able to continue that in the future and figures will show them that clearly .

The new cloud model will curb a lot of the previous piracy .... people mostly just passed around disks which don't exist now. Red Herring...the real issue is value for money and I can see adjustments need to be made by Adobe...Hello?. I don't feel sorry for those who pirated and got used to a great product and are now stuffed!

0 upvotes
Digital Mike0697
By Digital Mike0697 (7 months ago)

The problem with new users coming right off the street, they are going to find that Adobe CC is too expensive to buy for membership. What going to happen to young an up in coming photographers, they are going to turn towards pirate copies of Photoshop.

If you are the CEO of Adobe, how would you curve the use of pirate copping of Photoshop or any other program that Adobe makes? Would you use the same business plan as Apple, when it comes to music on iTunes, would you go it alone or turn a blind eye to pirating?

if you decide to go it alone, how would you entice new young photographers, to buy a membership in Photoshop CC? Would you keep the same price range of$49.99 per month or would you go lower on the price?

Another Question. How would you curve people, not to download or use pirate copies of Photoshop or any other programs that Adobe makes?

One more thing, new Photographers do not want to use Photoshop Elements, they want the real programs not strip down version.

Comment edited 2 minutes after posting
0 upvotes
shutterhappens
By shutterhappens (7 months ago)

Now would be a good time for photoshop competitors to woe users away from adobe.

1 upvote
Bartman01
By Bartman01 (7 months ago)

Still not interested, even at that price. Lack of any type of perpetual license is a deal breaker for me. For full time professionals using it for client work, the new cloud model is mostly a great benefit. For non-professionals it is a bag of hurt. Anyone who thinks this cloud model is a good idea - think ahead to being retired and living on a fixed income. Or think of losing your job. Suddenly that 'cheap' 9.99 a month starts to compete with things like food, housing, and basic living expenses.

1 upvote
Danny
By Danny (7 months ago)

It's not the money. It's the Cloud that is the problem. Not been able to own the software is the problem. Paying each month 'or else' is the problem. Fancy deals but with strings attached is the problem.

The Cloud is the problem. And since I don't buy Cloud software, just like many-many professional and amateur users all over the globe, Adobe has a problem.

'Forever' what does that mean? 'Always' what does that mean? Nothing.

1 upvote
Yannybaby13
By Yannybaby13 (7 months ago)

Is this happening? Why is ADOBE doing this to its customers? I like to buy the software and have it FOREVER without being bound to a cellphone like subscription deal. ADOBE is playing with fire because your average JOE is not in favour of being bound to a deal which at the end of the deal, you are left with NOTHING. Shame shame shame on you ADOBE for betraying your customer base- outright shame!

2 upvotes
Peter Vancoillie
By Peter Vancoillie (7 months ago)

This was very predictable. I told everyone I knew a few years ago when Adobe bought their one biggest competitor macromedia. Since then there is monopoly, and that is never good news for customers. Imagine there was only Canon or Nikon in the camera world. You cannot possibly think you would have todays camera's and possibilities for that little amount of money, do you?
The problem is: no matter what product they sell, and how much they charge for it, where else will you go? Look what happened with Quark X-Press after Adobe broke their monopoly. Look at what happened to Aperture when Lightroom came in. Check the prices and the functionality of those programs. Unfortunately, Adobe ate all the other monopolies only to become the giant single monopoly themselves. They don't yet dare to put Lightroom in the cloud, because they still have lots of competition there.

2 upvotes
Durk Pearson
By Durk Pearson (7 months ago)

Wrong: "That price will never change, as long as you sign up before the end of this year. "

As ProDesignTools said "The price is not strictly guaranteed for life. What Adobe said is that this is not an introductory price, but rather the regular rate… However, it still could possibly change (up or down) sometime in the future."

See the comments at:
http://www.forbes.com/sites/amadoudiallo/2013/09/05/adobe-answers-photoshop-cc-uproar-with-low-cost-bundle/?utm_source=alertsnewcomment&utm_medium=email&utm_campaign=20130910

There is no price guarantee, and it is still software rental with no viable exit, unlike the Autodesk rental program where you can continue to use a permanently licensed version that is up to date as of when you stop renting.

All that has changed is the price - and the apparently misleading press release that has caused DPReview and others to believe that there is a lifetime price guarantee. Adobe "expects" not to increase the price for the second year subscription.

2 upvotes
paullight1
By paullight1 (7 months ago)

http://paul-light---notes-on-photography.blogspot.com/2013/09/my-conversation-with-adobe-regarding.html

0 upvotes
Walter
By Walter (7 months ago)

Dreadful communication skills on Adobe's part... I will restrain myself. Paul if you own one of the required Photoshops can you cancel your current CC package immediately and then just take out a fresh one on the new deal? They obviously have difficulty changing from one plan to the next... I can feel your frustration.

0 upvotes
Severn Bore
By Severn Bore (7 months ago)

When and where does this "offer" appear as there seems to be nothing on the Adobe website.

0 upvotes
Walter
By Walter (7 months ago)

As it says above...the offer will be available when the new software comes out....soon. The good news is that those who are already on Photoshop CC will automatically get the bundle Peter....at least I think that is what they said?

0 upvotes
Peter KT Lim
By Peter KT Lim (7 months ago)

One month ago I just sign on the original package without lightroom, now they come together! Asking for special discount for us they keep their mouth close, Tu-Lan!

0 upvotes
E Dinkla
By E Dinkla (7 months ago)

Why can I not get the same 9.99 Euro deal based on my existing Premium Design CS 5.5 license ? Because Adobe thinks this loyal guy could afford that more expensive package (including Photoshop 5.5, Bridge and more) and its upgrades so we are not going to offer him a deal like that. He has to bleed for going to a Photoshop CC only package or more with Lightroom included or really suffer for a big CC package that does not even contain Lightroom. No way.

1 upvote
Peter Vancoillie
By Peter Vancoillie (7 months ago)

Please read Adobe CC faq's before you post. Euro deal is more expensive it seems, but I'm not sure if pricing is correct so far. Some things don't make sense yet : Netherlands: 9,99$ and Europe 12,29€ not including VAT? That makes no sense at all. And the cloud package DOES include Lightroom.

0 upvotes
jpgea
By jpgea (7 months ago)

Most people complain about the "rental" aspect, it is not what is bothering me. It is better for Adobe, constant revenue stream, predictability of income - so they can plan and invest accordingly.

I would not mind paying a monthly fee for it but the current proposal is unacceptable and for one reason. If you stop paying, you can't use the software any more. i.e. I can't use Lightroom even so I've been paying for 2 years ($240 for Adobe) !

Why would we stop paying ?
1. Cannot afford it any more (rare case)
2. Do not see Adobe delivering enough value (or too much price increase)

There is a single thing Adobe need to put in place to address it -
If someone has paid for a period (say one year) - and then stop - they can keep using the software, frozen - just get critical security patches. It is fair and transparent.

If Adobe keep its word and keep features coming - I don't see why anyone subscribing at $9.99 would stop paying - so they have nothing to loose. People need a stick.

5 upvotes
Lesnew2
By Lesnew2 (7 months ago)

My question is, being that I'm just starting out in the Adobe Photoshop side of things, does this mean that I will not be offered this $9.99 per month deal?, and if this is the case I would ask that you reconsider as there are many like myself that would join this program. Don't punish us for being at the beginning of our Photoshop journey.
Regards Lesnew2

1 upvote
falconeyes
By falconeyes (7 months ago)

I am sorry, but I cannot read the most important bit from the Adobe release, i.e., that the rental fee is fixed for a lifetime. The Adobe FAQ says:
> Customers who sign up by December 31, 2013 will be able to continue their membership. This price is not a special introductory price for your first year only; it is the standard price for this level of membership. But if you cancel your membership in the future, you will not be able to re-join at this special price.

So, Adobe says that $9.99 is the "standard" price. It does NOT say it will never increase. Where did DPR read this most important bit from?

Without, this newest offer is no different from previous ones for PS CC alone.

2 upvotes
Michael Ma
By Michael Ma (7 months ago)

I think Adobe could have been a lot smarter in the way they introduced subscriptions. Maybe offer two years of free subscription for anyone holding a license of any of the CS products. Then started charging monthly. Then people would probably have focused their attention to hunting for old license keys, and felt like they were scoring a good deal. Rather than the feeling like Adobe is trying to charge you again for software you already own. This way, the voices of paying customers wouldn't be mixed in with people who've never paid for the software who are currently campaigning for the software be changed back so it is not regularly verifying license keys online.

My thoughts on CC, I think just the automatic (and natural looking) keystoning corrections and the camera raw filter alone is worth the upgrade.

1 upvote
bronxbombers4
By bronxbombers4 (7 months ago)

555 messages.... so we just have 111 to go

0 upvotes
TOF guy
By TOF guy (7 months ago)

I applaud Adobe's efforts to address our complains. But this new iteration - while definitely better - still falls short of the mark.
The main issues that people have with the new system are:
- They don't want to lose the user license to the updates if they stop paying
- They also want the ability to discontinue, then at some point come back without paying full price.
These issues can be fixed. For instance say a user pays the monthly fee during an entire calendar year, then he can continue using the end of year version forever. If he stops the subscribing, he will have to commit anew to a one year subscription to get the discount price (the yearly cost of this subscription is about that of the upgrade in the old system so we're back to an expense similar to what it used to be before CC).

2 upvotes
OBI656
By OBI656 (7 months ago)

Well, I think, that this is NOT BAD DEAL what so ever ...

Simple equation is telling me, that this is a steal !

0 upvotes
cgarrard
By cgarrard (7 months ago)

Not a bad deal eh, I think everything about it is bad.

Enjoy renting it!

8 upvotes
Mark3M
By Mark3M (7 months ago)

I stopped renting years ago. I'm not about to begin.

8 upvotes
Keith Reeder
By Keith Reeder (7 months ago)

No you didn't. Every bit of software you "own" is actually rented to you on a long lease. You don't OWN any of it.

Comment edited 15 seconds after posting
4 upvotes
Walter
By Walter (7 months ago)

People dislike the concept of "renting"....poor people rent. Previous generations looked down on "renters" and "owning" became very important. Own your own home...car.... Bottom line in this situation for me is value for money. If Adobe hold the price as they say I will not pay any more than if I upgrade regularly under the old system (I did). So far we have had seamless updates...probably bug fixes and I must admit CC has been become the smoothest to date. Principle can be a fine thing but it can be misplaced. No doubt Adobe are in it to make money....who wouldn't be....long term they have no option but to keep ahead of the competition...they can not coast. If Adobe had a strong competitor they too would adopt the same sales model. I feel that the new bundle is very good value for what you get. I am not hung up on the issue of renting ...should the time come when I don't/can't pay I will downsize like I would if I could't pay the mortgage.

3 upvotes
howardroark
By howardroark (7 months ago)

Bad form, Keith and Walter. You are both arguing points that are not at issue: poor understanding of licensing agreements and socio-economic class. Most people here understand they don't get to distribute copies of their software to everyone because of a mistaken sense of ownership that would have been dispelled within two minutes of beginning the installation procedure and being bombarded with copyright disclaimers. They also don't dislike renting because it implies they are of a lesser class of humans that are too poor to own and therefore of less value themselves.
No, this is about choice and making a decision for yourself based on your own needs. Having the ability to buy a perpetual license as has always been the case until very recently is a requirement for many. It is cheaper for many. Accessing the internet to validate the license is not possible for many commercial entities and undesirable to many private citizens. We also want to keep Adobe motivated to improve.

9 upvotes
howardroark
By howardroark (7 months ago)

The ability of people to rent is great. Forcing us to rent is removing choice and motivated by their own greed. Their competition will get more customers, be able to afford more and better programmers, and before long it will finally introduce real competition into the marketplace. Adobe will be the architect of its own decline.

3 upvotes
Model Mike
By Model Mike (7 months ago)

> Adobe will be the architect of its own decline.

So... all will end happily after all, no?!

> this is about choice and making a decision for yourself based on your own needs.

You don't need to wait until Adobe goes out of business to make make that decision. Get a rival suite. Or search for 'creative suite' on Adobe, and purchase PS with a perpetual license. The world hasn't ended just yet.

Comment edited 2 minutes after posting
1 upvote
howardroark
By howardroark (7 months ago)

As I've stated many other times, my CS5 will be the last Photoshop product I spend money on and it should last me quite some time. My comments are aimed at a company that thinks its market position is so entrenched it cannot be touched and that is its justification for abusing its customers. That's their choice and I'm more than happy to learn another system when the time comes. No doubt there is a good chance that the volume of people who like the scheme will be enough to keep them in business. I hope their bottom line is dented enough to make them think twice about providing real choices to their customers.
In the mean time, they are just as likely to promote piracy of their own products. Irony? Justice? All of the above?

2 upvotes
cgarrard
By cgarrard (7 months ago)

I won't be renting it either. Already started the process of looking at alternatives. Hopefully this project falls on its face.

1 upvote
Walter
By Walter (7 months ago)

Howard I make my living and feed my children from photography. I regularly meet people like you who feel that somehow I should give away my pictures or a least offer a very cheap option. Each year I invest in the latest software, buy new equipment and pay for courses so that I improve my product. Why should I give away my work? Adobe is made up of people like you and I that go to work each day to earn a crust. I am not talking about the CEO just the ordinary guys who love their job believing that their innovation will help some photographer do better in business or just make better pictures. Adobe have the best product on the market at the moment and are selling it at a reasonable cost. I personally don't want it for nothing...I don't need to own it. It does more than I will ever be capable of and the upgrades always give me yet another tool or performance that I can actually manage and makes my life as a photographer easier. Thanks for the cheaper bundle Adobe it helps...

0 upvotes
howardroark
By howardroark (7 months ago)

Walter, congratulations on all of your success. For all of your skill in photography your reading comprehension is abysmal. You are a private citizen making your living from your time offering a service to your clients. Adobe produces a piece of software that has the entire world as its customer base and the internet as its ubiquitous and extremely cheap distribution system. If one person/company produces software of sufficient value the sky is the limit to how much money they can make. In your case, I doubt the world wants to buy pictures from the Smiths' wedding. What else do you think my above comments apply to that they absolutely have nothing to do with?
You think the $600 I paid for PS CS was a steal? You think the $200 upgrade to CS3 and then to CS5 was free? And what upgrades did I get? Mainly updated ACR tools and very few other things I use, but they made money when they wouldn't had they wanted full price again.

2 upvotes
howardroark
By howardroark (7 months ago)

For FY2012 Adobe had revenue of $4.4 billion dollars. You'll forgive me if I believe their pricing scheme at the time, consisting of a Creative Cloud option AND a standard licensing option, wasn't an unsustainable model. They moved to an all CC model because their pace of improvements is slowing and they can't disappoint their shareholders with lower revenue. Even if every employee keeps their job and makes money hand over fist if the shareholders don't keep their golden shoes polished Adobe will be destroyed by greed. Sustainment isn't enough, profit isn't enough, there has to be explosive growth to keep people interested. I'm sorry, but this is not the same type of market force you have to deal with. You have exactly 24 hours in a day and 7 days a week. If YOU want to expand more people are required, not buying patents or other companies for their new tools nor even programmers coming up with great new tools. For some of us their bundle isn't cheaper. But lucky you.

Comment edited 1 minute after posting
1 upvote
howardroark
By howardroark (7 months ago)

In the end, Adobe can do what it wants. I'm one person (among many) who won't have software that I use pulled out from under me if anything else in my life occurs financially. If I own my computer and I own my editing software (license) I can have financial trouble and not have to worry about all of the software on my computer suddenly not working due to lack of extortion money. They may be justified in whatever business choices they make, but there will be people who would rather buy something else or pirate. iTunes discovered people don't want to pirate by offering reasonably priced music. I don't buy it often because I like hardcopies and I also don't like buying a file that can, likewise, be yanked from under me at any time. Maybe one day when you're trying to feed your family and that $10 for software every month is $10 less food you'll wish you'd bought a license back when you could.

Comment edited 2 times, last edit 3 minutes after posting
1 upvote
Walter
By Walter (7 months ago)

Curious why you bought Photoshop in the first place? $1000.00 including updates is a lot of money....

0 upvotes
Walter
By Walter (7 months ago)

If you went for the new bundle and they didn't raise the price you could have it for 80 odd years for the same amount you have already spent. Seems like you are going to miss out....;)

0 upvotes
howardroark
By howardroark (7 months ago)

80 years X 12 months/year X $10/month = $9,600. Looks like math isn't your strong suit either. Fortunately the only paid gigs I've done were in exchange for the money required to buy the software. So a grand over ten years has so far saved me about $200 over their current BS discount deal and I've got probably another year or two before I would care anything about upgrading anyway.

2 upvotes
Walter
By Walter (7 months ago)

Just checking.....Howard. Glad it has paid for itself...I hope you get some more gigs.

Better run along ....this thread will close soon and I notice I have another CC update....sure wish they would tell me what it is...I expect it is a new code (or whatever they do) to stop pirating...:)

0 upvotes
MarcLee
By MarcLee (7 months ago)

It really is quite simple. Offer both options, even if the current boxed version is a little behind in the development curve. If your "Creative Cloud" is such a good option people who want it will flock to it by the millions. The fact they are unilaterally forcing people into CC, for both photo and video editing, is a sign that they know only too well this is not an option many customers would choose. And to those customers they are saying "S***w you."

4 upvotes
ABM Barry
By ABM Barry (7 months ago)

Here in Australia users who have long complained that they are price gouged by major companies such as Apple, Adobe, and Microsoft. In fact, pricing is such a source of contention within Australia that executives from Adobe, Microsoft, and Apple have been summoned to appear before Australian Parliament to answer questions specifically about pricing.

All three of these companies had previously refused to appear before Parliament.

https://www.youtube.com/watch?v=juM46ny1WhM

Check out this link, then tell us your thoughts? (after being sick!)

3 upvotes
GaryJP
By GaryJP (7 months ago)

I agree with you, but right now, with these repeated posts, it is a toss up whether the Adobe CEO is more annoying or you are.

5 upvotes
ABM Barry
By ABM Barry (7 months ago)

Gi Day GarryJP.

I don't like repeating but I guess it came clear to me that a lot of people start at the beginning of the posts, and ask the same question over an over without lookin at any previous posts . I am simply trying to draw peoples attention to the character behind Adobe and make a change.

What I would like to see is the large group of good like-minded people such as yourself work together to accomplish two things:

Inform Adobe opposition companies as to our needs at the same time letting them know what we won't accept. An alternative.

Secondly; Send a very strong message that would force the Adobe board members to take a second look at their CEO.

I apologies if I have caused an annoyance to you as that is certainly not my intention.

Adobe were ordered to front up to a Parliamentary inquire here in Australia. The stuck their finger up, put the price up and didn't turn up.

Kind Regards, Barry M

2 upvotes
Vince P
By Vince P (7 months ago)

I agree it sucks but Australia is a small market so marketing licensing, customer service and complying with local governance costs more per unit sold. We suffer the same in the UK and the rest of the world do as well if any company can charge more and make more money they will and they have to.

2 upvotes
ABM Barry
By ABM Barry (7 months ago)

Hi Vince, Thanks for the morale support, yes I know it's numbers that really count!

I have decided to take our group of companies off the Adobe client list for good.

We simply won't be held to ransom.

2 upvotes
lasvideo
By lasvideo (7 months ago)

Almost 40,000 folks have signed.They don’t like Adobe Creative Cloud licensing.Show @Adobe how you feel. https://www.change.org/petitions/adobe-systems-incorporated-eliminate-the-mandatory-creative-cloud-subscription-model

Another more fiscal way to show @Adobe you dont like the CC licensing scheme.http://adobe2014.tumblr.com #adobe2014

2 upvotes
SemperAugustus
By SemperAugustus (7 months ago)

The best way to show ADBE that you do not condone their forcing on you is NOT to subscribe. Adobe CEO WILL NOT care, you can see the video that Barry listed above...this is a shameless individual. He will only listen to the Board when they ask him why revenues are decreasing...

2 upvotes
spbStan
By spbStan (7 months ago)

Adobe's CC move is a good path for creative houses that depend on those products, and having automatic updates, and a cost to be written off rather than asset to be depreciated. But Adobe was not thinking that the needs of a separate customer base they have had and took for granted, the amateurs and hobbyists who do not need or use the entire suite. I use Dreamweaver, LR CS6 PS and Premier Pro only occasionally for business work so the only real choice is look somewhere else or use my existing programs that will not be updated for new models of cameras and lenses. Adobe ought to figure out another marketing and distribution method if they want to sell to that amateur market.
The fact is that many people have spent a lot time becoming skilled in their programs and if sent elsewhere, they will lose them forever when they build a new skill set, even if they turn to commercial work. In the long run, they are killing future sales to creative houses if the new workers are not Adobe trained

5 upvotes
cgarrard
By cgarrard (7 months ago)

It's "hostageware", for a buck a month, or a hundred, the price doesn't change what it is.

10 upvotes
GaryJP
By GaryJP (7 months ago)

Adobe unilaterally changed the terms on which I may use their software. Once trust is gone, it is gone.

9 upvotes
Sordid
By Sordid (7 months ago)

Did they?
I assume you have a boxed version of CSwhatever.
You're still allowed to use that version to your liking, no strings attached.

2 upvotes
GaryJP
By GaryJP (7 months ago)

I have several boxed versions, which will work - in the case of photography - until my cameras update too far. So I have now bought a few competitive packages. As for video editing, also part of my Adobe usage, the problem is more complex. They may fornicate with themselves as far as I am concerned. No more. Apple screwed up with Final Cut Pro and many pro editors went to Premiere in droves. I had been with Premiere for years, and - now that Apple have listened to customers while Adobe has reamed us - am going to Final Cut Pro.

Comment edited 3 times, last edit 13 minutes after posting
4 upvotes
ABM Barry
By ABM Barry (7 months ago)

Adobe CEO Shantanu Narayen repeatedly dodges a question directly asked about Adobe's huge price discrepancies for software in Australia compared to other parts of the world. The person on the video asking the question repeatedly asks why Australians are charged AU$1400 and more for traditional software delivered over the internet than people in the United States.

This is a common complaint by Australian users who have long complained that they are price gouged by major companies such as Apple, Adobe, and Microsoft. In fact, pricing is such a source of contention within Australia that executives from Adobe, Microsoft, and Apple have been summoned to appear before Australian Parliament to answer questions specifically about pricing.

All three of these companies had previously refused to appear before Parliament.

https://www.youtube.com/watch?v=juM46ny1WhM

Check out this link, then tell us your thoughts? (after being sick!)

4 upvotes
Sordid
By Sordid (7 months ago)

Barry, seriously - it doesn't help your case to post this video a hundred times per hour.
While the video indeed is very interesting (and that CEO is a dodgy buzz-tart, no doubt about it), it makes you appear like a zealot and it just appears too often everywhere, distracting from other discussions going on.

No offense meant - just my opinion.

Comment edited 31 seconds after posting
7 upvotes
alabaster
By alabaster (7 months ago)

Yes all relevant points, but you must agree it just shows you the obfiscation and lies peddled by the corportate rangers.

3 upvotes
Reactive
By Reactive (7 months ago)

I think it is highly relevant to see Adobe's chief weasel hopelessly trying to spin his message. It gives a very good idea of Adobe's attitude to customers' concerns (ignore them). And who is that pathetic guy wincing in the background every time The Weasel avoids the question? It's hilarious!

Comment edited 4 minutes after posting
1 upvote
ABM Barry
By ABM Barry (7 months ago)

We live in Australia where Adobe has blatantly committed photophilia on us for years.
USA pays USD$1500 for the CS6 Suite. I was quoted between AUD$3400 to $3800! (Our dollar at the time was above parity at about 104cents)

Australia is blocked from purchasing these products from open competitive market sectors! We are not the only Country held to ransom!

Just listen to the CEO speaking on this subject then tell us you still feel the same way?

https://www.youtube.com/watch?v=juM46ny1WhM

Kind Regards, .... Barry M. Australia

2 upvotes
Sordid
By Sordid (7 months ago)

You're getting screwed for pretty much everything down in Oz, price-wise.
I was looking up some flash equipment for a friend who lives in Melbourne and while I was aware that here in Europe, Austria, we pay more than in the US, I was shocked to see what was being charged in Australia.
Sure, things need to be shipped to Australia. But so do they to the US since all of that equipment is being produced in Asia, which is much closer to you than to the US.
I have no clue about your VAT and other taxes that might make things pricier in AUS but it can't be enough to rise prices by 50-100%

2 upvotes
ABM Barry
By ABM Barry (7 months ago)

Gi Day Sordid. It's all profit, ... we have a 10% Goods & Services Tax.

I was quoted $2,995 for a Marants 661 Pro audio recorder by the local Parasites.
$1500 deposit 6 weeks delivery.

I ordered it from B&H that afternoon Wednesday arrived the following Monday afternoon USD$780 landed! Not $2995 and 6 weeks local!

B&H ordered it from Japan then sent it to Australia and I expect they would have made a reasonable profit to boot!

CS6 Extended Suite USA $1495 Australia $3400 to $3800!!!!!

Comment edited 2 minutes after posting
2 upvotes
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