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Poll: What concerns you most about Adobe's move to subscription software?

May 8, 2013 at 19:05:44 GMT
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Adobe's decision to move to a subscription-based model for its professional creative software has prompted probably  the most impassioned response we've ever seen to a news story on dpreview.com. There's a risk that the sheer volume of comments might prevent a clear message being heard, so we've prepared a poll of the most common complaints, to help establish what your biggest concerns are.

While there's every chance you are uncomfortable with a number of aspects of Adobe's decision, we want to know what's most pressing. So please vote for the factor that is of greatest concern to you and we'll communicate the results to Adobe.

Quick poll

Comments

Total comments: 1462
23456
FunckyPIX
By FunckyPIX (8 hours ago)

Last month i bought a car, last night at 00h00 it has been taken back by the company although i had planned a holidays. Hey it's mine i bought it. ADOBE STOPS WORKING ? all PSD AND DNG AND INDD ...STOPS WORKING ! OSTAGE ? Adobe your story reminds me of Quark Xpress with their dongle how many times it stopped working how many problems we had in my print company we switched to indesign, it's time to learn new things, it's time to learn how to fly. Betrayel of the pro i convinced so many companies to adopt Adobe CS because they brought me bad files made with office.

5 upvotes
MurryG
By MurryG (8 hours ago)

It won't affect me at all--I quite Adobe at CS5 and I had been with them since the beginning. I don't blame companies for changing with the times and trying to survive (we all do that) but I no longer can afford to support their new direction as a hobbyist.
Murry

2 upvotes
lenseye
By lenseye (8 hours ago)

With all due respect... Adobe is not trying to survive, it's trying to rip you off like never before! There is a stark difference and that's why people are angry! Sometimes you just got to say no... enough is enough!

7 upvotes
W5JCK
By W5JCK (8 hours ago)

You do realize that CS5 (and CS6 for that matter) will never get another ACR update, right? Your CS5 will be okay for editing non-RAW formats and whatever RAW you have from your current cameras, but new cameras will never be supported by an ACR update.

5 upvotes
AdamJRed
By AdamJRed (8 hours ago)

I don't mind paying monthly to purchase or acquire something, that is the essence of 'saving'. But it is not the same as renting, period.

I don't rent my computer, I don't rent my camera or lenses, and I'm not going to rent my software.

I work hard, save my money, and when my ability to purchase and needs (or wants) for something intersect - I reward a manufacturer/vendor with my purchase.

Comment edited 10 seconds after posting
6 upvotes
Tord S Eriksson
By Tord S Eriksson (8 hours ago)

Indeed, paying installments for a purchase, that's what I occasionally do, but to pay rent on a piece of software, never!

2 upvotes
Steven Lungley
By Steven Lungley (8 hours ago)

It is my belief that I own what I create, and I beleive the law is on my side in this matter.

Now we have a company – Adobe – saying that I can create in their software – which they will not sell to me - but if I stop paying them rent, I will not be able to open my own creations.

To me, this is a form of copyright infringement. How can a company demand payments in the future for me to be able to open something I created in the past?

Comment edited 17 seconds after posting
6 upvotes
John Haugaard
By John Haugaard (8 hours ago)

What? Have you even bothered to read the terms? Please buy a clue.

3 upvotes
Kinematic Digit
By Kinematic Digit (8 hours ago)

John, ironically my intellectual property lawyer and I had a conversation where he said that no one reads those, but it echoes much of what many people who think there's a distinction between 'buying' the software and subscription based payment.

2 upvotes
photomy
By photomy (8 hours ago)

Not knowing very much about the details of the Adobe proposal, I would guess a version would be available at a reduced price that would allow viewing with the saved metadata/edits, but no editing. Then they would charge a premium, with an annual renewal fee, for the the version that does editing.

Perhaps this is in response to too much digital pirating of their software.

2 upvotes
Josh152
By Josh152 (7 hours ago)

This is from Adobe's FAQ

What happens if I decide to stop my membership?

You will continue to have access to free Creative Cloud member benefits, and if you saved your work to your computer you will continue to have access to those files. You will no longer have access to the Creative Cloud desktop applications or most of the services that are components of a Creative Cloud membership.

If you purchased an annual individual membership plan and you cancel after the first 30 days but before meeting the 12-month commitment date, you will be charged 50% of the remaining amount left on your contract.

So if you stop your membership you get to keep you files ( how good of them) but you can't use the only software that will open them. It says nothing about a reader and I doubt there will be one as Adobe has no incentive to offer one.

Here is the entire FAQ

http://www.adobe.com/products/creativecloud/faq.html

1 upvote
Tord S Eriksson
By Tord S Eriksson (7 hours ago)

If Adobe doesn't give us a free version to read our own images, as created by their software (not dumbed down to basic settings) off the hard disc, or the Cloud, I am pretty sure they are in for even more grumblings from us the customers, and not unlikely a lawsuit, or two!

0 upvotes
ssh33
By ssh33 (8 hours ago)

So, what are the Photoshop and Lightroom alternatives on the PC and Mac?

I used Corel when dinosaurs roamed earth - it was a full featured suite and I switched to Adobe just because everyone else seemed to use it at the time. Photoshop was not any better as far as the functionality goes. Is Corel any good now?

Corel AfterShot Pro is only $59, looks like the perfect Lightroom replacement.
http://www.corel.com/corel/product/index.jsp?pid=prod4670071

I like GIMP, use it on Linux.
http://www.gimp.org/

What are the others?

Comment edited 27 seconds after posting
0 upvotes
Kinematic Digit
By Kinematic Digit (8 hours ago)

Alternatives to Lightroom:
ACDSee Pro
Capture One
SilkPix
Aperture (Mac only)
Raw Therapee
Bibble (now owned by Corel)

2 upvotes
midou
By midou (8 hours ago)

www.zoner.com

3 upvotes
photomy
By photomy (8 hours ago)

Capture NX2 and View NX2 for Nikon users. Fortunately, it was very advanced software when first released. It is now behind but updates in the last couple years have helped its usefulness to continue. Lightroom is only slightly better. Once Photomechanic releases their cataloging software, Nikon users will be okay.

But, eventually, Nikon will need to do a large scale update - Probably completely new software as Nik is out of this business now.

1 upvote
lenseye
By lenseye (8 hours ago)

They are all good if you learn how to work them these days! I am considering Nikon CNX2 for my needs... it's very powerful!

Comment edited 19 seconds after posting
1 upvote
FunckyPIX
By FunckyPIX (8 hours ago)

at prehistoric times, i used paintshop pro i remember it was very clever, i had quark xpress too, happy days of the past : )

1 upvote
ssh33
By ssh33 (7 hours ago)

Downloading the trials now...

Tried Corel AfterShot Pro (Bibble) - very nice! It only imports photos from an existing folder not giving the option to copy and catalog into a filesystem automatically. I might be missing something - I only had 10 minutes to play with it yet. Other than that it is awesome.

0 upvotes
Tord S Eriksson
By Tord S Eriksson (7 hours ago)

Bibble is now Corel AfterShot Pro, GIMP is only 8-bit, I think!

1 upvote
plevyadophy
By plevyadophy (6 hours ago)

(1) Alternative to Lightroom

Zoner Studio 15 Pro

Has cataloging; uses Adobe DNG Converter and/or DCRAW to convert raws; takes photoshop plug-ins; does basic video editing; and has a whole raft of features not found in Lightroom; and it's about half the price; a Trial Version is available; unfortunately, whilst extremely powerful I do find it's user interface layout a little odd; once you get to grips with all its options you'll probably find that this program is akin to Lightroom with a little bit of Photoshop thrown in too.

http://www.zoner.com/en/new-in-version-15

(2) Photoshop Alternative

GIMP
www.gimp.org

(3) ACR Alternative

Raw Therapee
www.rawtherapee.com/‎

Comment edited 3 minutes after posting
2 upvotes
ssh33
By ssh33 (5 hours ago)

Just tried Zoner - now we're talking! The best so far!

0 upvotes
erickmoreno
By erickmoreno (5 hours ago)

Digikam is a great alternative too.

1 upvote
Sam Ven
By Sam Ven (8 hours ago)

http://www.youtube.com/watch?v=juM46ny1WhM

: what a corporate piece of joke of attitude of a CEO.

However : With $12.2million compensation and Member of U.S. President's Advisory Management Board, on the board of Dell Inc. and the advisory board of the Haas School of Business, University of California at Berkeley...

hm...makes me wonder if something starts smelling seriously rotten here...

3 upvotes
agentul
By agentul (8 hours ago)

i suspect he hasn't even bought a single license of photoshop. he looks like he's just shooting JPEG. yeah, he has GIMP written all over his face. i smell sabotage.

0 upvotes
Sam Ven
By Sam Ven (8 hours ago)

i am sure he has just $12.2million reasons to laugh at all of us ;-)
LOL, its not sabotage. its sub-o-taz-mania :-)

2 upvotes
CEfan
By CEfan (8 hours ago)

I'm going to quote the best response I've seen on this from CNET. Credit to Stardog2/edited for length.

"I think Adobe ran the numbers and they realized that they have too many of the wrong type of customer and want to focus on serving the less marginal customer from a profit standpoint.

A month ago, Adobe had an enormous client base but was locked into an 18 month update cycle. They had to release a new version every 18 months with enough new features to make most people pay for an upgrade. Some did pay, some stayed put and used the old software, so every time the release of a new version occurred, fewer people paid. But ALL of the customers regardless of the last time they paid Adobe, expected ongoing maintenance and support.

This will cost them market share, but it moves the customer base to those who can justify an ongoing 20-50 dollar a month fee. The number of customers who demand expensive support drops and that pressure to come up with new stuff every 18 months disappears."

3 upvotes
Tord S Eriksson
By Tord S Eriksson (7 hours ago)

Sadly, that sounds very logical, and most likely the reason why treating us punters like vermin, better getting rid of, than to keep.

1 upvote
jkoch2
By jkoch2 (8 hours ago)

While neither an Adobe employee or investor, I think the change to a subscription model is the only way a software company can continue to make money.

Ladies and gents, it's time to grow up! Gone are the days when, every two years, there were enough changes in PCs, cameras, or software to compell people to buy new versions or upgrades. Meanwhile, the subscription model works fine for utilities, transportation, medical insurance, media delivery, and all kinds of public services. Many people obtain autos on lease or with borrowed (rented) money. Most homes are mortgaged or rented. Most employees work for wages, not a one-time bounty. Photographers charge by the job, not by a lifetime retainer. The queerest thing, in retrospect, is how long people bought $500 or $1,000 upgrades of editing products that offer more tools than most people have time to master, and that offer little ostensible commercial advantage over a $100 consumer version.

1 upvote
Tkvisuals
By Tkvisuals (8 hours ago)

Subscription for utilities? Wages??? Mortgage?
Please compare like with like

At least at the end of my mortgage ill own my house, at the "end" of your adobe mortgage you will have nothing, and if adobe lock down their files patents hard enough you wont even be able to edit YOUR OWN WORK

0 upvotes
Jman13
By Jman13 (8 hours ago)

What a load of bull. Adobe made nearly a billion dollars in profit last quarter...and they made nearly a billion dollars the same quarter year before.

This is an excuse by Adobe to try and force users to continually upgrade once they've started paying.

The subscription things you are talking about that 'work' are SERVICES, not products. I don't need to 'keep' electrical service if I decide I don't want it any more...it doesn't even make literal sense to use that word...but it sure as heck makes sense to keep software that you have paid for.

And yes, many people do obtain autos on a lease. and a LOT of us don't. I will never lease a car because it doesn't make sense for how I drive. I don't rent an apartment now that I have stable income either because I don't feel like throwing my money away and having nothing to show for it after years. Same thing here. The problem isn't that CC exists, it's that they removed the choice to buy it the normal way.

7 upvotes
rrroy
By rrroy (8 hours ago)

I am not sure if a software can be considered a utility. Other analogies like -employees work for wages, people buy autos on loan are ridiculous.

0 upvotes
photomy
By photomy (8 hours ago)

Well in the case of the auto, you have a choice to buy or lease.

5 upvotes
agentul
By agentul (8 hours ago)

jman, it's the Software-as-a-Service (SaaS) model, which is closely related to Infrastructure-as-a-Service (IaaS) model. basically you rent software and hardware. this might make sense for certain companies under certain situations. it may even make sense for certain individuals under certain situations (a freelancer needing a certain SW-HW combination for a limited time project).

it is a new and interesting business approach that, however, should not be the ONLY business approach. that means limiting your business potential, in my view. especially if you just do it as a way to increase profit (not to cut losses).

1 upvote
Marcos Villaroman
By Marcos Villaroman (8 hours ago)

Photographers actually charge by usage too, not, just the job. Look at image resales.

Adobe had other options. For example: 1) Make CC a better value proposition so that the base they are after jumps to that model; 2) make the conditions for CS such that tech support is removed after a year and that upgrades to support new OS is not guarented. A lot of us hate the option Adobe picked because it reinforced how little they value our business and economic situation.

Adobe just reminded us all that if you are reliant on their products, you will pay. That's not a comfortable feeling.

Adobe is more into leveraging their current high popularity to get enough people into the business model they think works best for Adobe. If you are correct and Adobe can't innovate fast enough to get people to upgrade every 18 months, then the competition may the chance to catch up. If Adobe sticks to its plans, we should move on to other solutions in the next few years.

1 upvote
jkoch2
By jkoch2 (7 hours ago)

Adobe is smarter than most complainers by a half. The earnings outlook for traditional AV software is bleak. Look at the awful earnings histories or SEC troubles of Avid, Grass Valley, Roxio, or Magix. Corel was taken over by private creditors after losses ate up its equity.

Adobe's 1-QTR-13 revenues were flat and net profits were down from $185m to $65m. It does not surprise me that pixel peepers fail to know or care about the big picture.

Comment edited 5 minutes after posting
1 upvote
mike earussi
By mike earussi (7 hours ago)

I know how to increase their profit by $12 million/year, fire their president.

3 upvotes
Tord S Eriksson
By Tord S Eriksson (7 hours ago)

We are not used to software that we rent, and that the resulting artwork will be lost to us, if we don't continue to pay, no matter what Adobe decide the cost will be, you will not be able to use your artwork, as that will then be in Adobe's realm, and theirs only. Till you start paying again, at an inflated monthly rate.

1 upvote
Roman_93
By Roman_93 (9 hours ago)

Who knows how patent rights prevent other companys to do a PS clone?

1 upvote
agentul
By agentul (8 hours ago)

http://www.forbes.com/sites/reuvencohen/2013/05/08/new-zealand-government-announces-that-software-will-no-longer-be-patentable/

0 upvotes
jkoch2
By jkoch2 (8 hours ago)

If software is not patentable, or protected by copyright, then photos should not be either.

0 upvotes
agentul
By agentul (8 hours ago)

read the article. software is protected by copyright. the bottom line, as i understand it, is that i do not have the right to COPY a program and sell it. however, i have the right to make a program with the same functionality, provided i know how to code it (as opposed to stealing pieces of code).

4 upvotes
FunckyPIX
By FunckyPIX (8 hours ago)

and the illustrator file i created from scratch is my own property they have no right to cut it from me by Denial of service on software. Picasso your paintings are white as tissue as long as you don't pay ?

0 upvotes
Roman_93
By Roman_93 (7 hours ago)

Well what I wanted to ask is:
How will patents prevent other companys to produce a SW that doesn't require a massive learning curve.
So you can apply what you learned in PS over the years.

1 upvote
Tord S Eriksson
By Tord S Eriksson (6 hours ago)

Reverse engineering is a known art, but re-writing a piece of software is not that easy, especially as you're not allowed to copy a single line of code, and it has to run approximately with the same speed as the 'original', preferably faster.

1 upvote
DRNottage
By DRNottage (9 hours ago)

Surviving in the industry has been tough enough without this display of utter corporate greed and arrogance from a company we'vd all come to rely on- for better or worse. And the spin they're trying to put on it (that it's BETTER for US this way??) is not only disgusting, but insults the intelligence of photographers everywhere.
WE can make a difference here. Keep making your opinions known everyone!

1 upvote
Tkvisuals
By Tkvisuals (9 hours ago)

I havent read all comments yet , how can i there are so many over the net (i created a new account just so i could comment on this haha)...

I haven't seen it mentioned yet, why dont we all find a few decent programmers, get onto kickstarter and make our own software community style? Everyone who chips in $50 gets a license???

Dont get mad, get even, and even better, get organised ;)

0 upvotes
Harry Shepherd
By Harry Shepherd (9 hours ago)

Charles Boot posted "Here is a proposal, which these greedy people would never think of: Let everyone upgrade to CS 6 if they want to at a reasonable price (free for users of CS5.5) and keep ACR updated for CS 6 for say 10 years. Something like this would have earned stars. as it is they are hated."

That would be nice, but it would appear you cannot even buy the CS6 upgrade at the full price anymore.

Looking on the bright side this will save me money. Bye adobe.

harry

5 upvotes
Biowizard
By Biowizard (9 hours ago)

CS6 is still available on DVD from some resellers - I just bought my last-opportunity copy 2 days ago, and it arrived within the past hour - not bad for a UK purchase of a disk that was in a California warehouse! At least FedEx is a large company that prides itself on customer service!

4 upvotes
Andrei Nicoara
By Andrei Nicoara (9 hours ago)

Adobe stated they will still keep CS6 around. But new updates will be CC only.

1 upvote
Robert Schambach
By Robert Schambach (4 hours ago)

You can't upgrade to Photoshop CS6 anymore Adobe has eliminated this option you can try and purchase a full copy of CS6 from some online sites (B&H, Amazon) or you can download a pirated copy which is very easy to do and very called for under the circumstances. Adobe is using strong arm tactics to force this CC s***t down our throats. The last I looked Adobe stocks have gone south 3.49% since yesterday, it will be fun to watch how far down it will go before the CEO’s head is on a plater.

0 upvotes
EdmundF
By EdmundF (9 hours ago)

Well, CS6 would be my last upgrade, ever!

0 upvotes
ju_ju
By ju_ju (9 hours ago)

Wow just looked at this previously posted video.
http://www.youtube.com/watch?v=juM46ny1WhM&feature=youtu.be

This has been the clearest pointer yet to why the financial structures of the world are at the moment. Truly unbelievable that guys like this can be in charge of our futures in that respect. They make politicians look clever and if that is so something is seriously wrong. It is a great video demonstrating the lack of any community commitment to bettering peoples lives and shows pure true unadulterated greed and any kind of trust, truth and honesty.

3 upvotes
Thatcannonguy
By Thatcannonguy (8 hours ago)

Let's also not forget how long this same CEO, who obviously only lives for himself, kept pulling on their other dead horse; Flash.

It doesn't matter that it is a pool of viruses and mayhem, needs to be updated every other week, and drains your 10 hour battery within 2 hours. All that doesn't matter because there are an X-number of devices out there that support it.

So the next step in this analogy is that this CEO will NOT alter his beliefs as long as there are enough users or devices out there using Creative Suite. Pushing things to the next level ? No, according to this man the market will decide about that and not Adobe.

Arrogance and a lack of vision will make Adobe crumble. Mark my words.

0 upvotes
Jimmy G
By Jimmy G (8 hours ago)

It's called "side-stepping the question".

What the public needs to understand is that product press conferences are staged events where a company presents its product/marketing model. Great effort goes into not allowing for product criticism in that forum. The corporate attitude is "this is our conference space and we will only allow for our position to be validated." It's SOP. The side-step, too, is SOP and is both taught and practiced in preparation for these type of, cough, "events".

What the viewer needs to take from this clip is this..."This is our marketing model. We're sticking with it. It is not open for discussion." That I were to add sub-titles to this clip Narayan would be saying something along the lines of, "We're no longer software merchants, we're now software landlords." All the rest is just product hype.

As customers we need to understand that we are the driving force in this situation, without our dollars their business goes nowhere.

Marketing departments, ha! :)

1 upvote
Falconest174
By Falconest174 (9 hours ago)

Over 4200 total comments on this story in two days. Some kind of a record?
From what I have read almost all negative comments except for a few trolls toeing the Adobe line. This kind of crap might work for entertainment software or online gaming but not for business or graphic software. An abysmally conceived idea, doomed to kill the company, 's a shame too. Looks good initially but when the 'net is down and you have a deadline and can't get the stuff to work to finish a project, a pro is out of his business as well. I Always buy a back up disk when I buy D/L software for this very reason.

1 upvote
Andrei Nicoara
By Andrei Nicoara (9 hours ago)

I haven't seen the net down in a long time, but I have seen:
- companies that block non-HTTP access to external servers (for example it was a nightmare to get updates for CS6)
- clients or agencies that for financial reasons are not able to afford every upgrade, and so skip a few versions (the cost of CC will be higher)
- people that stop using a certain software, but keep it installed "just in case" they need to access old content. How are we supposed to open old .psd/.ndd when/if you stop paying?

I wrote a bit more about the Adobe move here (http://andreinicoara.com/adobe-creative-cloud-why-when-and-how-does-it-affect-us/) and also compared the costs between CS / CC.

I truly think Adobe could have managed this move to the Creative Cloud more elegantly (at the very least), and with some fullbacks.

4 upvotes
40daystogo
By 40daystogo (8 hours ago)

I explained it like this. If you have 10 customers, and 2 of these upgrade regularly, while 8 of these upgrade infrequently, what does Adobe do? It tells the 8 that either they become high-paying customers and get lost. Adobe predicted a fall out, but predicts perhaps 2 of those 8 agreeing to join the high paying crowd. So Adobe loses 6 low-revenue customers, but ends up with 4 high-revenue customers who are all willing to pay regularly. And to these 4 remaining customers, who have no choice but to stay, Adobe jacks up to price 1.5x to 2x. They maintain similar revenue, but now achieve a steady predictable income forever until these people die. So, you see, the plan involves shoving most of you people off the boat. I know this sounds terrible, but in a corporate jungle there is no love lost. Adobe laid out the plan, and was ok with shafting all of you in exchange for guaranteed regular cash. Also, this guarantees any future customers are high-payers. Adobe said, great, kill em off.

Comment edited 4 times, last edit 6 minutes after posting
4 upvotes
Imagine2
By Imagine2 (8 hours ago)

Well stated.

0 upvotes
Tkvisuals
By Tkvisuals (8 hours ago)

Ill second that. Somebody at adobe did their homework real well. Youll note the blase attitude towards "hobbyists" in adobes response yesterday. They dont care, they want the big bucks...

0 upvotes
Marcos Villaroman
By Marcos Villaroman (8 hours ago)

Well said, 40daystogo.

The thing about the 80%: we're still here on the internet. We should become evangelist for non-Adobe options as well as speak out against other companies who decide to force subscription only on their entire user base.

Competition is good, but, you have to be willing to jump to the competition before the big boys squeeze the competition out and there is no competition to prevent them from jacking up the prices.

0 upvotes
mike earussi
By mike earussi (7 hours ago)

If you go by the dpreview poll Adobe could lose up to 95% of their present customers. I wondered if they figured that kind of loss into their new business model?

0 upvotes
rfsIII
By rfsIII (9 hours ago)

Like Thom says, if they want to do SAS (software as service) they're going to have to do some massive hiring in their customer service department, and not a bunch of well-meaning but clueless folks in a low-wage country.

2 upvotes
NiallM
By NiallM (9 hours ago)

GIMP just got serious..

6 upvotes
CeePeeDee
By CeePeeDee (9 hours ago)

This presents big opportunities for Aperture.

1 upvote
Jon_Doh
By Jon_Doh (9 hours ago)

Aperture is dead.

0 upvotes
Jeddahknight
By Jeddahknight (9 hours ago)

I feel cheated I am an ex pro photographer. Now I do it as a hobby and for charity work of which I will have to stop if the charges go ahead. It used to be when you purchased a program that was it, if you wanted upgrades you paid extra. Now they have gone like Anti-virus, its for a year or in this case a month or week after that it does not work,. Not you have an out of date program but can still use it! no it stops working. its not bringing system up to date, its bring in their (adobe) bank balance up to date! I will not purchase and if enough people refuse maybe there will be as climb down, you never now, and cows might fly!

3 upvotes
Charlie boots
By Charlie boots (9 hours ago)

Google recently bought NIK. They immediately gave everyone was a registered purchaser of a NIK product a free upgrade to the whole suite. In addition they reduced the price from several hundred dollars to $149 for the whole suite and they refunded the price difference to anyone who had paid more within a certain time period.

What a very positive way to do this. Everyone wins and is happy and Google comes out smelling of roses with tons of good will.

Now look at what Adobe has done and there is 99% negativity and animosity towards this company and rightly so. I am a fully paid user of lightroom and CS5 and have been for for many years. I feel totally cheated and abused by these people. Once bitten twice shy.

Here is a proposal, which these greedy people would never think of: Let everyone upgrade to CS 6 if they want to at a reasonable price (free for users of CS5.5) and keep ACR updated for CS 6 for say 10 years. Something like this would have earned stars. as it is they are hated.

5 upvotes
Roman_93
By Roman_93 (9 hours ago)

Yes, it was a splendit move of google. I wondered that they had no copyprotection or serial at all. I bought it with pleasure and would have felt bad pirating it, because the treat their customers more thann fair in this case. That breeds loyality.

Adobe does it the other way around.

What would interest me is googles next step with nik.

2 upvotes
Jim Radcliffe
By Jim Radcliffe (9 hours ago)

Even before this big announcement Adobe was screwing customers. I have the CS 5 Web Production suite and wanted to only upgrade to Photoshop CS 6... they would not allow it. I had to buy the entire updated suite to just obtain CS 6 Photoshop.

Not wanting to do that, because I did not need everything in the suite, I just waited until Photoshop CS6 was on sale for about half price and bought it. It will be my last Adobe purchase.

3 upvotes
Robert Schambach
By Robert Schambach (9 hours ago)

I read a comment on another site that I think sums it up quite well by a Paul Wright "This forced upgrade [is] punishing the individuals and small businesses that form the backbone of Adobe's client base...Goodwill and credibility are hard won over time, but can evaporate in a heartbeat."

6 upvotes
John Haugaard
By John Haugaard (8 hours ago)

What forced upgrade?

0 upvotes
Charlie boots
By Charlie boots (9 hours ago)

Lightroom is the Trojan Horse, beware everyone!!

Adobe has carefully created a dependency on lightroom and also on their other products by using proprietary formats which also include the DNG format as no one else used it.

I do not believe that this was unplanned. Rather it has been a hidden agenda from the very beginning.How deceitful and underhand.

As someone has written, if I fall on hard times and cannot pay the subscription they take away the tools of my livelihood.This does not happen with purchased software even if it is outdated I can still use it.

7 upvotes
Jim Radcliffe
By Jim Radcliffe (9 hours ago)

Voids do not exist in nature.. something always fills them. And so it will be with the void that Adobe has so "intelligently" created.

5 upvotes
Roman_93
By Roman_93 (9 hours ago)

A Point is in nature no one can simply buy the competition fron the market. I already was worries when macromedia was swallowed and torn to pieces.

3 upvotes
Charlie boots
By Charlie boots (10 hours ago)

Google recently bought NIK. They immediately gave everyone was a registered purchaser of a NIK product a free upgrade to the whole suite. In addition they reduced the price from several hundred dollars to $149 for the whole suite and they refunded the price difference to anyone who had paid more within a certain time period.

What a very positive way to do this. Everyone wins and is happy and Google comes out smelling of roses with tons of good will.

Now look at what Adobe has done and there is 99% negativity and animosity towards this company and rightly so. I am a fully paid user of lightroom and CS5 and have been for for many years. I feel totally cheated and abused by these people. Once bitten twice shy.

Here is a proposal, which these greedy people would never think of: Let everyone upgrade to CS 6 if they want to at a reasonable price (free for users of CS5.5) and keep ACR updated for CS 6 for say 10 years.

Comment edited 2 times, last edit 11 minutes after posting
7 upvotes
rmwpg
By rmwpg (10 hours ago)

I purchase PS so I have it to use on those few occasions I need it. I don't need it terribly often and there are plenty of other options that do what I need to do. I will not subscribe to PS, or any software for that matter. I really like Revel, but I uploaded ALL my photos in the free month and will manage my uploads with the free version. I will not subscribe to that either.

3 upvotes
Andy Crowe
By Andy Crowe (10 hours ago)

I guess if Adobe actually offered cheap ad-hock day/week access that would probably work well for light users, rather than just the minimum 1 year subscription it currently is.

0 upvotes
CEfan
By CEfan (8 hours ago)

Photoshop is $29.99 for one month, no contract. Seems like a sweet deal for someone who needs it once or twice a year.

0 upvotes
bestremera
By bestremera (10 hours ago)

I have been using the Cloud subscription to PS for over a year. Due to the on-hand cost of the subscription, it works for me because I never seem to have the $600 or so to purchase outright. And having the latest version of PS gives me some great retouching tools like clone, patch, content aware (extremely useful) and some others. But Lightroom is powerful and inexpensive and I have a purchased version of that. But once Adobe makes you license that one too, then the monthly fees will be unreasonably high and I'll have to look at alternatives. This is why, even with Lightroom, I still use a hierarchy of folders for a day when I might lose all those keywords, collections, etc.

1 upvote
Just a Photographer
By Just a Photographer (10 hours ago)

you also have no fiscal benefits with this construction that we have in our country. Therefore this construction may work for some, but is a big negative for others.

You must be kidding when you say Lightroom is powerfull. It has NOTHING more (editing wise) to offer then the ACR module that already exists in Photoshop.

So telling the world that LR is nearly as powerfull is a BIG lie!

3 upvotes
Paul Gath
By Paul Gath (10 hours ago)

I've happily bought Photoshop and Lightroom and upgraded through the years. My most recent upgrade was to CS5. I then joined the CC subscription for a year on their half price special offer, mainly so I could learn the different products, but to be honest my good intentions didn't materialise and I have barely looked at anything other than PS and Lightroom.

Once my subscription runs out I will buy the upgrade to CS6 and then stop. It will be some time yet for other products to meet the niche with such high functionality, but CS6 will see me well for many years to come.

Now compare the Adobe route with that taken recently by Google when the bought the Nik plugin suite. I never thought I would say this about Google, but they have done their customers proud in this particular product, cutting the price and bringing it to many more users. Now if they could only get round to paying some tax in the countries they operate in....

4 upvotes
Nikonworks
By Nikonworks (10 hours ago)

You are forgetting in the future ACR will not be upgradable to your CS6, just as Adobe has done in the past.

P.S. When any company pays a tax, it is you the consumer that is actually paying the tax. It is time to wake up!

3 upvotes
Charlie boots
By Charlie boots (10 hours ago)

I tried yesterday to purchase the upgrade from CS5.5 to CS6, It is not available, the only option I have been able to find is at full price. Another money grab from Adobe.

Comment edited 13 seconds after posting
2 upvotes
Just a Photographer
By Just a Photographer (9 hours ago)

@Nikonworks

The advantage of no upgrading is also that you may reconsider that LR is the 'best' RAW converter. Better drop Adobe as soon as you can. First and foreall you can start by buying Aperture or another RAW converter if ACR does not support your camera anymore.

The RAW conversion is the smallest of all the problems we are facing right now.

2 upvotes
CameraGuyTV
By CameraGuyTV (8 hours ago)

To Charlie,

You can buy an upgrade to CS6. I did it last night. Cost me $375USD. Just click the full version word to display the upgrade version. Put in your previous platform version, and off you go.

It is the last money I will give Adobe. I will upgrade to Lightroom 5 if the feature set is worth it, but based on the beta I have been playing with for a few weeks, I don't see the point. If it's cheap enough, I guess I'll do it.

cameraguytv.com

0 upvotes
Henry M. Hertz
By Henry M. Hertz (10 hours ago)

WOLLT IHR DIE TOTALE CLOUD!!!

Seid Ihr von nun an bereit, Eure ganze Kraft einzusetzen, die Menschen und Software zur Verfügung zu stellen, um die Adobe Cloud zu besiegen?

Adobe behauptet, die Kunden wehren sich nicht gegen die totale CLOUD.
Sie wollen die totale Cloud, sagt Adobe.
Ich frage euch: Wollt ihr die totale Cloud?
Wollt ihr sie, wenn nötig, totaler und radikaler, als wir es uns heute überhaupt erst vorstellen können?

Glaubt ihr mit Adobe an den endgültigen, totalen Sieg der CLOUD?
Unter Aufnahme auch der schwersten persönlichen Belastungen?

Ich sage NEIN!!!! Wir wollen keine totale Cloud!!

WIR WOLLEN ENTSCHEIDUNGSFREIHEIT!!!

Comment edited 2 times, last edit 4 minutes after posting
3 upvotes
agentul
By agentul (10 hours ago)

well said!
i like how you say "NEIN!!!!", it is really convincing. and then you top it off with a well placed "ENTSCHEIDUNGSFREIHEIT!!!". this is really a masterpiece in protest discourse.

Comment edited 13 seconds after posting
10 upvotes
Nikonworks
By Nikonworks (10 hours ago)

Shouting in any language violates the rules of this site.

0 upvotes
montygm
By montygm (10 hours ago)

Had to do a google translate. Freedom is the word.

1 upvote
Roland Karlsson
By Roland Karlsson (10 hours ago)

haha .... good post! Important things should always be said in German and in capitals.

ICH SAGE NEIN!!!

6 upvotes
agentul
By agentul (9 hours ago)

i don't know about that. having Toshiro Mifune say it in japanese would probably make it equally good.

0 upvotes
Schwaeble
By Schwaeble (8 hours ago)

Could not help but smirk at reading that post, which without without reference of any kind to maybe the most infamous bad guy the world has ever seen infers him merely by asking the question if we want the "total coud" in the same way this horrid leader of the 30s/40s posed a different question, verbalized exactly the same way to "his" people. Then of course people who opposed had a difficult time surviving. Today we do have more freedom of choice. Thankfully so and hopefully it stays that way. Maybe some of us dare to use that choice.

To the poster complaining about the capitalization, the shouting:
Well the (German language) poster quite effectively makes his point by accurately referencing the "original speech" (which included a lot of staging / dramatization and shouting). Nobody was shouting at anyone in the forum. But it's an understandable complaint as of course as that "reference" would get lost in translation or without the original infamous speech in mind...

Comment edited 2 minutes after posting
0 upvotes
Henry M. Hertz
By Henry M. Hertz (8 hours ago)

one little correction.. it was joseph goebbels sportpalast speech, not from A.H.

i meant it as a warning that nobody should fall for false advertising or propaganda.

there is nothing more important then the freedom of CHOICE.

1 upvote
RGSteele
By RGSteele (10 hours ago)

This is like Toyota or GM saying you will always lease a car and never own it. You will always park it in their garage and always use their mechanics. It will always be an expense to you that is focused upon their budget and not yours. If you go out of town for a while or decide to do more walking or simply want to not use the car for a time to save money, don't leave anything of yours in the car because you'll have to pay to get it back. They can spin it however they like, it still boils down to taking ownership away from the user.

11 upvotes
CrusaderPilot
By CrusaderPilot (10 hours ago)

Adobe made their name when a software application ALWAYS cost $500 and they were the only game in town. They established their customer base and continued to soak them for upgrades. This just makes the business model more favorable for Adobe ... if their customers will buy it. Have they gone a step too far or will their core constituency determine that whatever advantages Photoshop etc confer is still worth it?

3 upvotes
Frank Daly
By Frank Daly (10 hours ago)

...and what about the 20% regional price differences?

Adobe will be charging 20 dollars per month in the USA and 20 Euros + 4.60 VAT (sales tax) = 24.60 Euro = 30 dollars per month in Europe for Photoshop CC.
In the past they said the extra cost in Europe for physical products was the cost of transportation. Well theres no difference when the products are delivered electronically, so why is there still a 20% (+ VAT) price difference for Photoshop CC in Europe??

9 upvotes
40daystogo
By 40daystogo (10 hours ago)

I'm smiling because you feel there is a need to ask.

http://youtu.be/juM46ny1WhM

This video shows the Adobe CEO refusing to answer that very question, posed by an Australian journalist. Look into the face of the Adobe CEO, and it should answer your question.

9 upvotes
KAllen
By KAllen (10 hours ago)

Adobe have always been a rip off here in the UK. I've changed my mind about the "Cloud".
I hope they go with it. Then in a year or two's time when they realise they lost out big time. They might come back with a different attitude to their clients.

5 upvotes
agentul
By agentul (10 hours ago)

you don't understand, the creative cloud is a good value for the customers. and teams. and it's the way forward. because it's a good value for the customers. and it's the way forward.

1 upvote
Roland Karlsson
By Roland Karlsson (9 hours ago)

Yes, I got it. It is good value for the customers, and also the way forward. How could I miss that?

2 upvotes
Just a Photographer
By Just a Photographer (9 hours ago)

@Agentul,

You make us laugh - I own my OWN content, not ADOBE nor any other professional photographer or designer.

My OWN files, can perfectly reside on my PERSONAL CLOUD.

4 upvotes
CyberAngel
By CyberAngel (8 hours ago)

trolls are fed by Adobe

1 upvote
dccdp
By dccdp (7 hours ago)

@Just a Photographer: Agentul's comment is in fact sarcasm, as it reveals a logic flaw Adobe's statements seem to be full of. You see, he says that Adobe justifies its decision by restating the decision itself. (CC features are good because they are CC features).

Comment edited 37 seconds after posting
1 upvote
agentul
By agentul (7 hours ago)

@dccdp: thanks, i forgot to enable the subtitles for that post.

0 upvotes
dccdp
By dccdp (4 hours ago)

@agentul: It wouldn't have made any difference, they're probably used to dubbing instead of subtitles.

0 upvotes
showmeyourpics
By showmeyourpics (10 hours ago)

Hi, I am a part-time fine art photographer, restorer and retoucher on a tight budget. As a NAPP member, I have been upgrading Photoshop every other version for $160.00 every 3 years. A subscription would now cost me over $700 which is unacceptable. Yesterday I purchased the CS6 upgrade for its full price (I couldn't find it at Adobe, Amazon, B&H). I will stick with it and wait to see what Adobe's competition will do. I already use dxo optics pro with very good results so raw conversion is not a problem for me. I am also considering the Google NIK suite offer for $149. It would be the right time for Adobe to further develop Elements but I don't trust their sales and pricing policies anymore. I believe I will drop my NAPP membership too. I try to accept my gut feelings but act with my brain and both are telling me that the good times with Adobe are over.

5 upvotes
Gesture
By Gesture (9 hours ago)

The competitive landscape will be different

0 upvotes
Robert Schambach
By Robert Schambach (10 hours ago)

Hitler’s Reaction to Adobe’s New Creative Cloud Model
Read more at http://petapixel.com/2013/05/08/hitler-reacts-to-adobes-new-creative-cloud-model/#SbM6oxpTodZUkz4R.99

http://www.youtube.com/watch?feature=player_embedded&v=67Iw9q2X9cU

3 upvotes
Roman_93
By Roman_93 (9 hours ago)

GREAT!

2 upvotes
SayCheesePlease
By SayCheesePlease (10 hours ago)

FACTS

- PS is very expensive for most users.
- Outside USA- IP restrictions make PS very difficult to legally obtain.
- Most of the world population does not have credit cards or credit.
- Largest PS usage is outside US market
- Virus free pirate PS copies readily available.

Result 1) too expensive or 2) impossible to buy legal copy

So what does non-US world do? They use the easily download-able, update-able pirate copy of PS. From my world travels I believe at least 75% of PS users are using pirate copies.

If Adobe would offer broader access tobuy PS at a world price- US$100 - the whole world would jump on board. The pirate market would reduce greatly, profits increase.

There are so many other roads that would increase profit and market share. Adobe could become a "Google" of images. Instead they look for short sighted money gains.

Adobe has shot them selves in the foot. They will lose many paying customers and pirate usage will increase.

Stupid is as stupid does.

6 upvotes
Tkvisuals
By Tkvisuals (9 hours ago)

The whole world would hump on board??? No it wouldnt, there will always be pirates, sorry. You could offer it for $1 and some people will never pay

0 upvotes
dccdp
By dccdp (4 hours ago)

@Tkvisuals: Some, maybe, but definitely not all. The OP is right, outside the US buying Adobe products is a nightmare and frankly a ripoff. Moreover, most software/music/movie products are either significantly more expensive or not available at all. These stupid protectionist policies US companies seem so fond of don't just encourage piracy, they have actively helped create it.

Just let everybody buy the same downloadable products at the same US price and the drop in piracy will indeed be dramatic.

0 upvotes
KAllen
By KAllen (10 hours ago)

You gotta laugh. I've never seen so many shout with the same voice.
I would like to think their is a board room somewhere where all heads are looking at some guy and saying "I thought you said this would be a good business move for us".
I hope he slams the door on his way out.
Get real Adobe, you have always been a rip off company, lets hope you get the message this is a step to far.

9 upvotes
Henry M. Hertz
By Henry M. Hertz (10 hours ago)

http://www.youtube.com/watch?v=67Iw9q2X9cU&feature=player_embedded

1 upvote
Nikonworks
By Nikonworks (10 hours ago)

DXO & PhotoPerfect is all I need.

0 upvotes
colinwalks
By colinwalks (10 hours ago)

Come one Adobe, cut some slack for photographers who need Photoshop and Lightroom but not the rest of the suite.

0 upvotes
riveredger
By riveredger (10 hours ago)

Sony should take advantage of all of this uproar and bundle software with PS layer type functionality with its Alpha line. This would give them the push they need to capture more of the professional and enthusiast market. Just a thought, Sony :-)

2 upvotes
Danny
By Danny (10 hours ago)

Vote with your money and say NO to greed.

10 upvotes
Alessi
By Alessi (10 hours ago)

Exactly!

0 upvotes
Garry35
By Garry35 (10 hours ago)

I have CS3 and recently decided I might upgrade to CS6 only to find that I needed CS5 to upgrade. As well as this new Cloud service Adobe also decided that you can only upgrade from the last to the next version. Even if I could purchase CS4 and CS5 to get the CS6 upgrade I wouldn’t. So good luck to anybody that thinks they will buy the latest CS version and stick with it.

0 upvotes
iaredatsun
By iaredatsun (10 hours ago)

I'm not clear whether a user has to keep updating* their software.

If you dont want to update what happens to your subscription. Will I end up paying more for the software after X years of use than if I had paid for it outright at the start?

*I generally hate updates as they rarely add anything useful and sometimes make interfaces worse (CS6, adobe!).

I don't give a monkey's about clouds. Take 'em or leave 'em.

2 upvotes
Roland Karlsson
By Roland Karlsson (10 hours ago)

If you want to use it - you pay - monthly. Its that simple. Regarding updates, you can probably avoid updates. Its probably a setting. But - it wont affect your payments.

2 upvotes
montygm
By montygm (10 hours ago)

Agree. Having worked in the photo/studio industry now for nearly thirty years I know of many independent small businesses that cannot afford to update on every new version that comes out. This new bombshell will force many to keep with the current version they have indefinitely. Business now is tough in any industry and hiking up prices for long term use will just make it even tougher for the small business trying to keep their neck above the continuously growing water level. I can imagine versions of the current CS6 will be in very high demand.

3 upvotes
40daystogo
By 40daystogo (10 hours ago)

Let's say you take a lifetime of photos, and retire at 65. Then you live into your 80's and 90's but want to carry on photography as a hobby and work with your archive of photos. With the old system, you could just keep one version of software forever, whereas here you pay monthly till your dying day. Does that answer your question of which method is more costly? More costly to you, remember, means more profits to Adobe.

I get the impression that the vast majority of people on this site haven't twigged to that reality - i.e. the need to access your PSD files even into your later years.

5 upvotes
vin 13
By vin 13 (10 hours ago)

As it stands, you only upgrade when you want to. Though not upgrading defeats the purpose of the subscription.

0 upvotes
montygm
By montygm (10 hours ago)

So after having paid so many thousands of dollars over the many years of subscription. And cancelling for whatever reason, retirement, financial hardship or whatever the reason may be. You are basically left with a big fat Zero. I am absolutely astounded that any one would want to even think of subscribing to this virtual ransom.

4 upvotes
David & Katherine Barto
By David & Katherine Barto (10 hours ago)

I don't rent software. If I stop paying them I lose access to all my images saved in their format. Not going to happen.
Sadly Ps 6 will be my last purchase from Adobe, and I'm sure that they won't care. Annual updates (actually Bi-Annual for the past 10 years) works well for me as I don't need the latest feature and the cost of annual renewal was too much for my hobby. Looks like I get to save a bundle over the next few years.

4 upvotes
Gesture
By Gesture (9 hours ago)

There are interpreter programs like GraphicConverter.

1 upvote
white shadow
By white shadow (10 hours ago)

Paying a monthly fee for using a software is like renting a car perpetually without the chance to own it. It maybe OK if the fee is extremely cheap. It will be a stupid idea if one is an occassional user especially when the fee is on a monthly basis. I would definitely not go for it. If I need to pay for a product I want to own it eventhough it maybe out of date in a year's time. One must have the right not to change or upgrade if the existing version is adequate for one use.

It looks like Adobe is getting greedy.

0 upvotes
Marcin 3M
By Marcin 3M (10 hours ago)

If they want lease a service, so I may lend them money.

1 upvote
Roland Karlsson
By Roland Karlsson (10 hours ago)

hehe - thats a good one.

1 upvote
jlehet
By jlehet (10 hours ago)

While I don't mind paying (a reasonable amount) for adobe to continue to innovate and maintain their software, this has me completely bummed out.

As a publicly traded company, Adobe's allegiance is going to be to their stockholders, who demand as much profit for as little expense as possible.

This move means that if Adobe continues to innovate and do good work, they are doing it just for the fun of it. With us as a captive audience, we have to keep paying whether they do anything new and good or not. Also, they can raise the price in the future, as much as they want.

If they continue to innovate and keep the price steady, this isn't so bad. My biggest issue comes from the sense of insecurity as a captive-payer.

Right now I don't consider there is any alternative to Photoshop. But my workflow is suddenly changing to make sure I don't save anything in a proprietary format. Any image that is a PSD will also get saved as a flat .tif. And any PSD will no longer use Smart Objects etc.

0 upvotes
Wally Brooks
By Wally Brooks (10 hours ago)

Tom Hogan had an interesting point that the commercial users would be happy with cloud pricing. It's the individual user who won't like it. I personally plan to get the latest boxd version of Photoshop - not the entire CS suite- and that will be my last Adobe purchase. If the functionality won't work in three years it would be time to move elsewhere Gimp or Apeture.

5 upvotes
Gesture
By Gesture (10 hours ago)

Others here have noted that. A web design company, graphics studio may not mind, getting access to the full suite of programs, having the resources to constantly upgrade computing power, etc. There was a time when the elegance and smallest possible footprint of a program mattered. I use programs still in Apple's Classic mode that in many ways have never been bettered.

2 upvotes
Robert Schambach
By Robert Schambach (10 hours ago)

Leave it to these overpaid CEOs to screw up a company, some years ago I worked for a small software company in Tucson that was growing and had a great product then of course the new CEO started hiring lot's of top managemt personel that where completly useless and cost an arm and a leg and of course the company floundered and had to be sold. CEOs should not be allowed to wield so much power there should be a way to put these guys in check.

6 upvotes
The Squire
By The Squire (10 hours ago)

That would be the job of the overpaid company Board.

2 upvotes
agentul
By agentul (10 hours ago)

the boards are usually made up of CEOs of other companies, where this CEO is a board member. so why would they give trouble to someone they need to help them stay in power in another company? i think Forbes had a story on this not too long ago.

2 upvotes
SemperAugustus
By SemperAugustus (11 hours ago)

Tax implications: Some ADBE troll (Stu 5) has been spreading lies about the Tax implications. In Canada (Don't know in the US) SW purchases and Upgrades are treated as Capital Expenses of Class 12 (100% deductible) . A rent is an expense that will receive ONLY a non-refundable tax credit of 15% of the total.

3 upvotes
anthony mazzeri
By anthony mazzeri (10 hours ago)

Except it's not a software puchase, it's a lease/licence. You've never been able to 'buy' Adobe software.

So all that changes is it goes from a 18 month lease payment to a monthly lease payment.

Comment edited 56 seconds after posting
1 upvote
Roland Karlsson
By Roland Karlsson (10 hours ago)

Eh? I have never heard that my CS4 has expired?

0 upvotes
anthony mazzeri
By anthony mazzeri (10 hours ago)

It's a perpetual licence, so I'm talking about upgrading it every 18 months.

I guess you do actually 'buy' a licence to use it, but Adobe still owns the actual software asset. So still, either way, paying for 'permission' to use something you don't own should be the same whether it's a lump sum or a monthly plan, no?

0 upvotes
CyberAngel
By CyberAngel (8 hours ago)

trolol-lol-lol

one can sell the license
one can use a licensed software forever
on doesn't need a monthly net for a licensed software
etc...

1 upvote
Rasskot
By Rasskot (11 hours ago)

No1, No2, No4

3 upvotes
Total comments: 1462
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