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Fujifilm provides modified-sensor X10 to address white-orb issue

By dpreview staff on Apr 26, 2012 at 01:29 GMT

We've just received an updated Fujifilm X10 featuring the revised, orb-resistant sensor, announced in March. We've rushed it straight into our studio to see how it performed, alongside the existing X10 we had been putting through our review process. We'll be doing more in-depth testing, to check whether the changes Fujifilm have made have had any other impact on image quality but, given the interest surrounding the issue, we thought we'd show our preliminary results. (Updated with image quality comparison)

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'White Orb' test

Here we've used a directed light source to show the large white discs, or orbs, that the X10 (and X-S1) would show when bright light overwhelmed the sensor.

Orb test using existing X10:

1/1.3 seconds, F5, ISO 100

Orb test using revised X10 with modified sensor:

1/1.3 seconds, F5, ISO 100

Image quality comparison

Here, to check whether the sensor modification has had any other impact on image quality, we've shot the same still-life scene with both the original and modified X10. In both instances the cameras were shot at ISO 3200, F5 and 1/13th seconds. We're not seeing a significant difference between the two but will be re-checking all the test work we'd done on the original camera before publishing our review.

Existing X10 (100% crop) Modified X10 (100% crop)

Comments

Total comments: 337
123
Edmo1
By Edmo1 (4 months ago)

I know that the FUJI X10 white-orb issue has been done to death, so apologies in advance: please bear with me. Today I sent my camera to Fuji for the second time - the first repair in September saw a lens replacement, which did nothing to solve the matter. A chap at Fuji's repair centre said that the lens, not sensor, was replaced.

I asked why the sensor hadn't been replaced, but he said it must have been a lens-based issue. Anyway, after receiving the camera back, I was so cheesed off with Fuji's poor attitude that I decided to keep the camera, as the orbs show mainly at night, and most photos I take aren't at night. I've changed my mind, as after using an old, basic compact (Fuji F440) and a Kodak P880 bridge camera, these don't give white orbs.

Has any other X10 owner had a lens replacement? Outcome? Oh, after the lens replacement, the camera sometimes displays a 'FOCUS ERROR' message and it won't fire.

0 upvotes
Bonzoboy99
By Bonzoboy99 (Nov 23, 2012)

Huge disappointment with Fuji. I have had many compacts along side my slr's over the years. Earlier this week I purchased the X10 after much research and like a complete idiot I just assumed that the camera had the new sensor. It did not. What on earth are Fuji doing here. I am British and live in Spain. Fuji Spain have showed absolutely no interest whatsoever in contacting me back after several attempts phoning them and emailing them. I have been given the serious run around by them and I am sick of it. As for white orbs.....you certainly get a lot of them if you buy the x 10 as a nighttime pocket camera. Complete waste of time. I have now written to the Chairman and President of Fuji. Meanwhile, if you are thinking of buying an X 10 then my advice is DON'T. They have had seven or eight months to recall their stock sitting around in shops and they just haven't bothered to do so. If you are thinking of buying an x 10 for night street photography, just forget it.

0 upvotes
slvrsrfr
By slvrsrfr (Nov 22, 2012)

Researching on the X10 and glad to learn of the 'orb' problem early. It got pretty bad in various shooting conditions, judging from these pix: http://www.flickr.com/groups/1878960@N24/

0 upvotes
Eight
By Eight (Oct 13, 2012)

Where can I find this online repair form?
I can't find anything on the Fujifilm home page...

0 upvotes
JohnKm
By JohnKm (Sep 13, 2012)

I sent the camera after I filled the repair form in the internet. I just received a new one - with the new sensor, I guess, and a different serial number. Excellent service and no complains at all. I wish all manufacturers were as serious with their cameras.

0 upvotes
Shakens
By Shakens (Aug 22, 2012)

are the new x10 now in the shops have the new sensor yet
i dont want to buy one only to have to send it back to them.
is there a way to tell if the camera has the new sensor?
thanks

0 upvotes
Ben101
By Ben101 (Jul 25, 2012)

According to Fuji Service (Lithuania) white-orb it's not an issue. They are not informed about modified sensors yet. I'm confused...

I'm starting to think about buying other camera.

Checked one new camera in the store (S/N 21Mxxx) and it was with the old sensor.

0 upvotes
Webzilla
By Webzilla (Jul 10, 2012)

Since nobody here has time to write a review, I'll write one myself on my own experience. I had my camera send for sensor exchange by my local Fuji dealer and after about ten days got it back. There was a paper included specifying what has been done with the camera. But I could not find anything about sensor replacement. I found this strange so I was a little sceptic at the beginning. Did they replace the sensor or not? So I started testing the camera, trying to find out if things had changed. I used all the possible tricks to generate possible 'orbs'. Result: nada, nothing, ... No orbs possible! So I concluded that there might have been a sensor replacement indeed. Next day Fuji representative at the local Fuji dealer confirmed that a sensor replacement took place, but that the firm that executed the change for some reason does not mention it on the attached invoice ( € 0).
Fuji did a fine job and I'm now the possessor of probably the best compact camera available :) A real winner!!

0 upvotes
Webzilla
By Webzilla (Jul 1, 2012)

euhh... what? .... oh, still no review ....zzzzzzzzzzz...z.zzz..z.z..

0 upvotes
CKKeung
By CKKeung (Jun 17, 2012)

I am considering to buy a X10.
How can I distinguish a X10 with modified sensor from an older X10 at the shop?
Many thanks!

1 upvote
Webzilla
By Webzilla (Jun 13, 2012)

zzzzzzzzzzzzzzzzzzzz....still waiting review new sensor .... zzzzzzz

2 upvotes
lightandday
By lightandday (Jun 6, 2012)

When can we expect full review ?

2 upvotes
Vlce
By Vlce (Jun 1, 2012)

The old one seems to have wider dynamic range (see eg. its histograms or the reflections on the pipes of the stand) and also little less noise according to that photos. But one needs to have more photos to judge poperly.

No one could hope for a free lunch. I believe that in terms of dynamic range the new camera will be on similar level as its rivals (not as 'huge' as they measured on DxOMark).
I think I prefer the new one because of night shots and shots in a sunny weather.

0 upvotes
Curlynob
By Curlynob (May 30, 2012)

Just received an email from Fujifilm:

Thank you for registering your camera for a sensor replacement and also for
your patience in waiting for the sensors to become available. I am very
happy to announce that we now have these parts in stock and we can upgrade your camera as soon as you are able to do without it for a short while.

You will shortly receive some pre-paid packaging with instructions on how
to send your camera to our service centre securely and free of charge.

0 upvotes
photofan1986
By photofan1986 (May 30, 2012)

Well, I hope your X10 won't come back as "repaired" as this guy's...http://forums.dpreview.com/forums/readflat.asp?forum=1012&thread=41652358

0 upvotes
FOTO24DK
By FOTO24DK (May 21, 2012)

For any of you interested, here is my user review of the x10 http://www.foto24.dk/?page_id=984

0 upvotes
studium4sk
By studium4sk (May 18, 2012)

Sure, a lot of X10 owners are waiting for that review to get a final update what happend to the X10 with a new sensor...
I m wondering why I takes some time to publish the results even though so many of us are waiting for it ?!?
Looks like another issue with the new one???

The new sensor is now available and I have the chance to change my X10 sensor, I really would appreciate if the review could be published asap.

Thanks a lot guys for your support!

0 upvotes
R Thornton
By R Thornton (May 10, 2012)

So, what year do you think it will be safe to get one and be sure it does not have the defective sensor? Will it happen any time before the end of the product life cycle?

0 upvotes
JohnnyD625
By JohnnyD625 (May 16, 2012)

Probably the same year we see a review...

0 upvotes
westlochboats
By westlochboats (May 8, 2012)

If Fuji are not prepared to say which serial numbers are fitted with the new sensor, why not:

Take a shiny Christmas decoration ball to the camera shop,
Take a pic under bright lights with an X10.
Look for orbs, if found ask to try another X10 and so on untill you get a camera without the problem or you are asked to leave the shop.
In which case go elsewhere and start again.
It's your money your spending.

If Fuji won't tell you'll just have to look for yourself!

Comment edited 41 seconds after posting
1 upvote
Tom Goodman
By Tom Goodman (May 10, 2012)

Just got off the phone with tech support at Fuji. They are not sure new cameras will be manufactured with new sensors. Fuji MAY stop production with existing cameras and simply replace sensors for those that request the exchange. Tech did say that all current models of camera in US begin with serial numbers 14A. Since I do not own the camera, I cannot confirm this info.

0 upvotes
JohnnyD625
By JohnnyD625 (May 16, 2012)

My serial number starts with 21A. It was purchased in US at a local authorized Fujifilm dealer.

0 upvotes
Ekidna
By Ekidna (May 8, 2012)

Hi DPReview
Really like the look of this camera (have done for ages) and it's 90% odds on that I'll buy it soon, however any idea when you'll be able to post a review...?
Cheers ;-)

PS: I had an e-mail from Fuji UK and they confirmed that there will be no way of knowing if your camera has or hasn't got the new sensor.... so I guess until all stocks have sold out of current production models, it's pot luck as to what you get...

Comment edited 2 minutes after posting
0 upvotes
JohnnyD625
By JohnnyD625 (May 7, 2012)

Likewise I've got the orb going on, but I'm going to wait till a full review before I decide to get it fixed. There's always a tradeoff and I'd like to know what it is before making the decision.

0 upvotes
wke002
By wke002 (May 7, 2012)

Got mine, and indeed with new version firmware orb is showing. Just submitted to fuji the details and they will inform me when the new sensor arrives.

As to the rest, love every bit of it. My d7000 have to take a break in dry box at least for a couple of weeks.

0 upvotes
kwblink
By kwblink (May 6, 2012)

I called a Fugi USA tech (1-800-800-3854) and he said I would not be able to purchese the X10 with the new modified sensor until September/October. He said they will be Fixing and or replacing all existing "White Orb" cameras first. It was good to hear from a Fugi employee edmiting to the issue!

0 upvotes
ezradja
By ezradja (May 5, 2012)

Look ma, orbs!

0 upvotes
wke002
By wke002 (May 4, 2012)

Jmmg, I concurred with you. I need to get one compact and based on my lists of needs/spec, each time it falls back to X10. I try very hard to look at the likes of others but it still boils back to X10. Have had 2 Fuji compact in the last 9 years and when they start manufacturing it in China, have stop buying till this X10 made in Japan have made me think again.

As i need to get one before end May, I decided to take the plunge and get one this weekend. If the orb is visible even after installing new firmware, will submit it to local Fuji and wait for new sensor. I guess, my time will spend to take ORB(time to bring out the Christmas Ball !!!).

0 upvotes
ezradja
By ezradja (May 5, 2012)

iPhone made in China, just sayin

0 upvotes
Realfi
By Realfi (May 4, 2012)

I'm looking forward to finally seeing a full review of this camera.

I've been waiting to decide whether this one or the Canon PowerShot G1X would best suit my needs.

0 upvotes
Jmmg
By Jmmg (May 2, 2012)

btw, maybe just my humble observation, it seem like the new sensor is more noisier than the old one an scarify more detail...is that just me?

1 upvote
rainman1978
By rainman1978 (May 2, 2012)

I can't tell which is noisier.

0 upvotes
Jmmg
By Jmmg (May 2, 2012)

...The irony of life about the X10 is a dream that never come true...I have to say for the longest time I am angry, very angry and disappointment regarding this little camera. I guess I am passionate about my camera gear, doesn't matter is just a P&S or a Leica M, I wanted the X10 to success and be my little companion so much...but then after many, many tries and error and denial. I finally came to a conclusion that it was not the "Dream" little P&S which I have longing for. I know I am not the only one here share my sentiment. Like any break up of a relationship, first you denial, hen you cry and anger but at the end you just have to accept the true, which stage are you in, all my X10 dreamer friends?

PS: I sold mine back on March to a real estate firm as their business camera, honestly, I missed the little bugger, I might even give Fuji another chance when they finally get their act together and ship out the "FINALLY FINAL" version of the X10 or Xxxs!

Comment edited 6 minutes after posting
0 upvotes
heartseye
By heartseye (May 1, 2012)

I posted before and stated that I have not found the orb issue to affect me in any way, and that the overall performance has been excellent......so I doubt that I would go for the offered replacement sensor when it is offered....but i am impressed by Fuji's rapid attention to this matter.....regards, Bob

1 upvote
tmdowd
By tmdowd (Apr 30, 2012)

I called the Fuji service center and talked with a repair representative regarding having my x10 updated with the new sensor. I was informed that every x10 camera can be fixed when the updated sensor arrives. He asked what type of scene we had taken that displayed the 'orb' issue the most, and then requested an email address. He said I will be contacted via email when the sensor is ready and can sent it directly to the service center (New Jersey, USA).

0 upvotes
Digitall
By Digitall (Apr 30, 2012)

If this is the definitive sensor, then we have a complete review of X-10 soon?

3 upvotes
wke002
By wke002 (Apr 30, 2012)

fuji ppl, the fact all x10 are effected, who can't you recalled all un-sell camera from dealer now as many un-suspecting buyer will continue to buy and face this problem. when new sensor arrived, priority to change current user first, than to change those recalled from shops and than re-distribute it back again w new sensor. by not recalling, you are creating a vacumm in between new buyer, is this new sensor or old.

I dun think you would launch a new batch unless specified country have only like 10 on the shelf in one country ! if there are thousand unsold in one country, we will not likely see any new batch, else what are they going to do with the old batch, given just change sensor and voila, all in order.

0 upvotes
pcworth
By pcworth (Apr 30, 2012)

Huh?

I've been following this camera because I did not buy one due to the orb. It will be interesting to see how they handle the recall and how we will be able to recognize new from old.

0 upvotes
Valentinian
By Valentinian (Apr 29, 2012)

my 11 years old son will start 6th grade in august, and one of the selective classes he chose is "digital photography" I have to buy a camera for him ( he will not use mine !). So I was thinking to buy a X10.
Now I want to buy one X10 without the orb problem because I don't want to go thru the hassle of replacing the sensor.
Dont' you think that Fuji SHOULD be clear, transparent about this issue?
Two days ago I sent to Fuji support the following email:
"I would like to buy the X10. However, how can I be sure that I get the X10 with the new sensor (the one that remedies to the "orb" problem)?
How do I recognize it? can the new-sensor-X10 be identified by the serial number? which is the starting serial number that identifies the new-sensor-X10 ?
thank you"
FUJI ….. please answer !
p.s.: By the way, DPR, Fuji will not pay attention to my email, but certainly they will pay attention to DPR full review....

Comment edited 5 minutes after posting
3 upvotes
HowaboutRAW
By HowaboutRAW (Apr 30, 2012)

Why not get a mirrorless camera and stock zoom lens if spending that kind of money?

The only advantage the Fuji X10 has over various mirrorless systems is that you can pocket the X10 reasonably easily.

0 upvotes
OneGuy
By OneGuy (Apr 29, 2012)

I don't understand why dpr would not ask fuji what the new model the modified sensor would carry. X10a? I mean, the orbs are unacceptable and there should be a recall. Cannot dpr think on the side of a consumer?

Is it dark in all directions under those shades?

2 upvotes
AbrasiveReducer
By AbrasiveReducer (Apr 30, 2012)

My guess is Fuji will offer anyone who has a white orb problem a new sensor. Of course, replacing a sensor is a lot of labor so they can't do all the cameras at once. Nonetheless, within 48 hours of the announcement there were already complaints that Fuji had not setup a hotline for instant sensor replacement. They could do this quickly by swapping cameras but then people would complain they got a refurb. Creating a new model designation would make all the existing cameras worthless even if they had the newer sensor installed plus waste a lot of money on new top plates.

0 upvotes
douple
By douple (Apr 29, 2012)

nice one .. and now, gimme a complete camera review please

1 upvote
heartseye
By heartseye (May 1, 2012)

douple.....you're a twit!

0 upvotes
heartseye
By heartseye (May 1, 2012)

douple....I apologise and remove my remark.....I miss-read your original....blush...Bob

0 upvotes
Demonsquirell
By Demonsquirell (Apr 29, 2012)

Some of you totally miss the point: it's the best compact camera! See what Luminous-landscape says: "image quality that really does challenge any of its competitors - the quality of fit, finish and materials is first rate - the Fujifilm X-10 will bring a smile to your lips when you handle one." The UK magazine What Digital Camera says: "The build quality can't be faulted. The controls falls easy to hand and the inclusion of a usable viewfinder make the X10 a pleasure to shoot with - the image quality is very good - This pocket beauty is the perfect companion to have with you all the time - the X10 has to be the pick of the bunch. It's a class act - 91%". Stuff Magazine says: "Pin-sharp lens and super fast autofocus and you have incredible image quality in any given situation - a compelling package!" I am the lucky owner of one and absolutely love it!

1 upvote
HowaboutRAW
By HowaboutRAW (Apr 29, 2012)

Well any sensor is part of the build, so in fact “build quality” is not up to other cameras, no matter what some English digicam mag states, and no matter how good the lens happens to be.

Sure there are a lot of things to like about the this camera, no one disputed that point, however the orbs are a problem as too are Fuji’s lies about the orbs. And the orbs do not count as “incredible image quality”, assuming “incredible” to be positive here. Gee a magazine that didn’t thoroughly examine the gear, that’s unheard of, NOT.

Fuji screwed up; this is not some $200 dollar P&S which only shoots jpegs, in that case almost no one would have complained about the orbs.

1 upvote
foto2021
By foto2021 (May 9, 2012)

It wouldn't be the first time that Ludicrous Landscape missed a glaring, major fault when "reviewing" a digital camera. The infra red problem with the Leica M8 needed to be pointed out to them!

0 upvotes
Indulis Bernsteins
By Indulis Bernsteins (Apr 29, 2012)

The Fuji "cover up" and spin continues- there is no official word on their global web page (or the Australian web page) about a sensor replacement for the X-10. So I have no confidence that the replacement will be offered in Australia. Am I supposed to buy the defective camera, then hope that I get a letter?

2 upvotes
Danielepaolo
By Danielepaolo (Apr 29, 2012)

You will not get a letter. You have to phone Fuji AUstralia and ask them to place you on a list. You get no comfirmation of that you are on the list though.

0 upvotes
aeneon
By aeneon (Apr 29, 2012)

They should of issued you a ref number when you booked your X10 in for the sensor change , they do that here in the U.K.

1 upvote
Tom Goodman
By Tom Goodman (Apr 28, 2012)

Fuji can save all potential buyers a considerable amount of anxiety by simply stamping the manufacturing date on the bottom of each X10. This assumes they will only use the new sensors in newly manufactured cameras. At some point we have to trust Fuji, but more to the point, at some point they have to earn our trust.

2 upvotes
AbrasiveReducer
By AbrasiveReducer (Apr 28, 2012)

Buy now, it's obvious that Fuji has decided not to do a recall. If they were to stamp the cameras with a date, they would have an instant recall on their hands. Not because everybody has orbs but because everybody wants the newer sensor. Rather than worrying if you can trust Fuji (or any company, for that matter) why not point the camera at a very intense specular light and see if it produces an orb?

0 upvotes
Tom Goodman
By Tom Goodman (Apr 29, 2012)

I was referring only to cameras manufactured with the new sensor.

0 upvotes
foto2021
By foto2021 (May 9, 2012)

The only way to guarantee that you get the new sensor is to buy a camera with the old sensor and have Fujifilm upgrade it. Otherwise you can never know ...

0 upvotes
Jmmg
By Jmmg (Apr 28, 2012)

Ever since Fuji announced the X10 back in April, 2011. I patiently waited and finally bought one in November, 2011. Love all the aspect of this litle wonder but then went on a trip with family and a lot of shots of my family were ruined due to the white orb on water reflection and night shots. Still, I hoped Fuji will release a firmware upgrade to fix the problem, waited patiently for the FW then installed it. Then went to Paris for a business trip and took some pictures of the beautiful Parisian night...many shots were ruined again, disappointed. Contacted my friend who is the manager at the local dealer and exchanged the X10 twice and the same problem occurred. Felt very bad to bother my friend again I contacted Fuji myself and they told me that they receive no complain about the "Orb" regarding X10 except myself. Unfortunately I recommended this camera to my cousin in Hong Kong before I found out the Orb issue and his X10 had the same issue and Fuji HK told him the same.

5 upvotes
ap10046
By ap10046 (Apr 28, 2012)

Have been a silent spectator.
I do take pictures of waterbodies/waterways, small lakes, bays, etc at night, near my city. Used to use a D700+24-70 & 50 1.4, but due to being furloughed, I use an X10.
This has been more than a small issue for me. No complaints about the lovely daylight images.
Did contact my regional Fuji dealers and this is what they said..and yes..I am very upset.
"Dear AP
As per your below mail we have spoken with Fuji peoples, they will not
upgrade the same but if you required then they will do on chargeable basis,
and it will take time because they are doing RND on the same."

How does one react or respond to a message like this?

Comment edited 59 seconds after posting
4 upvotes
GaryJP
By GaryJP (Apr 28, 2012)

Similar in my market so far. The local Fuji claim they still have heard NOTHING about any sensor replacement from Fuji Japan.

In the markets they can get away with it, you may be screwed.

3 upvotes
Benjamin Franzmayr
By Benjamin Franzmayr (Apr 28, 2012)

The squeaky wheel gets the grease...
Take some of your water photos in to them and explain that it's a big issue for you and for those images the camera is basically defective. If the reasonable approach does not work: complain, ask to talk to the manager, be difficult. There are exceptions to every rule and if you're being difficult enough, they'll replace your camera. Depending on your personality, this may be hard for you but there are times when it's the right thing to do.

1 upvote
inevitable crafts studio
By inevitable crafts studio (Apr 28, 2012)

three words : class action lawsuit

3 upvotes
max m metz
By max m metz (Apr 28, 2012)

Its worth noting that new sensor, from the iso3200 sample above, shows Fuji has backed off on taming down the colour to reduce apparent noise - this should expand the impressive glow that characterizes the output of the little x10 - particularly at iso200 and perhaps even iso400.

It seems that a mighty little photographic tool might just be about to get even better. :-)

0 upvotes
skytripper
By skytripper (Apr 28, 2012)

To: Fuji Naysayers

So what do you folks do when you get tired of trashing the day's news—go home and beat your dogs?

3 upvotes
GaryJP
By GaryJP (Apr 28, 2012)

No. Just photograph them with my X10.

3 upvotes
inevitable crafts studio
By inevitable crafts studio (Apr 28, 2012)

wtf are you talking about ??

whats the days news? ^^ that fuji finally reacts on customer complains?

see thats the problem of todays customers, they are happy and thankfull when a company that first sells them defect products on purpose, and denies it for weeks, admits that there is a problem.

and about beating my dog ... man ... seriously ... whats wrong with your fantasy ?

Comment edited 1 minute after posting
2 upvotes
skytripper
By skytripper (Apr 28, 2012)

At the very least, ranting and raving because a product doesn't meet your expectations is an extremely childish thing to do. Don't you folks have anything better to get worked up about?

0 upvotes
aeneon
By aeneon (Apr 29, 2012)

@skytripper
Dont you have anything better to do than whine about people who are unhappy with a defective camera ?

2 upvotes
Valentinian
By Valentinian (Apr 29, 2012)

Skistripper, my 11 years old son will start 6th grade in august, and one of the selective classes he chose is "digital photography" I have to buy a camera for him ( he will not use mine !). So I was thinking to buy a X10.
Now I want to buy one X10 without the orb problem because I don't want to go thru the hassle of replacing the sensor.
Dont' you think that Fuji SHOULD be clear, transparent about this issue?

1 upvote
Valentinian
By Valentinian (Apr 27, 2012)

I sent to Fuji support the following email:
"I would like to buy the X10. However, how can I be sure that I get the X10 with the new sensor (the one that remedies to the "orb" problem)?
How do I recognize it? can the new-sensor-X10 be identified by the serial number? which is the starting serial number that identifies the new-sensor-X10 ?
thank you"

4 upvotes
rusticus
By rusticus (Apr 27, 2012)

not at all
either you can wait until the fall of 2012 or the sensor replace

0 upvotes
flashingblade
By flashingblade (Apr 28, 2012)

I sent a similar question to Fuji UK and got this reply:

"We are sorry to advise that at this moment in time FUJIFILM UK, do not have any information regarding new stock of X10.
We are firstly advising customers to try the new firmware update for the X10 which addresses the blooming issue which some customers have experienced.
If you find that you are still experiencing problems after the firmware update, we can then register your details for the free sensor replacement. If this is the case, please provide your full name, postal address and camera serial number. When the sensors become available you will be sent pre-paid packaging to enable you to send your camera to our service centre safely and free of charge. This process is expected to start in May and will be on a first come, first served basis.
The sensor replacement program will accorded the highest priority and carried out as quickly as possible when sensors become available."

0 upvotes
Indulis Bernsteins
By Indulis Bernsteins (Apr 29, 2012)

"The firmware issue which addresses the blooming issue"- gotta love the British sense of humour! The firmware fix... LOL... (or was "blooming being used as an adjective- i.e. the blooming fimware which blooming well doesn't fix the blooming issue).

0 upvotes
inevitable crafts studio
By inevitable crafts studio (Apr 27, 2012)

cool, now fix the menu system and GUI in the x10 and x100 and you got me back ...

0 upvotes
hexxthalion
By hexxthalion (Apr 27, 2012)

what's wrong with menus of X100? and what are you doing there anyway??? :D

0 upvotes
rusticus
By rusticus (Apr 27, 2012)

The menu system is good. . . .

1 upvote
max m metz
By max m metz (Apr 28, 2012)

For the way the x10 sensor works, user programmable through the menus and mode dial, the menu system is pretty near perfect.

0 upvotes
inevitable crafts studio
By inevitable crafts studio (Apr 28, 2012)

"the menu system is good"

i cant access the review menu when iam in shooting mode and vice versa ... thats good? ^^

placement of auto iso ... thats good?

let the user change the color of the menu ... good?

its good ... for sure, but the x100 is advertised as professional camera ... and its menu certainly not professional in any way, so its NOT "good" its a toy advertised as professional grade tool ...

and yes i didnt use the menu system at all, because the controls are on the body ... but still its not "good"

also good is nice, but on a premium camera, "good" is just bad

i sold it month ago so i dont care anyway hehe

0 upvotes
threeOh
By threeOh (Apr 29, 2012)

Go get a good Pro camera and see what the menu system looks like. Its a mess. Just like the people who brought us tv, vcr, dvd, cell phone, printers, scanners and game consoles menu's.

If that's something worth crying about, then you have an unhappy life ahead of you.

0 upvotes
CFynn
By CFynn (Apr 27, 2012)

Now maybe Nikon will replace some elements to fix the coma in my lens :-)

Comment edited 35 seconds after posting
0 upvotes
rusticus
By rusticus (Apr 27, 2012)

who or what is nikon?

0 upvotes
photofan1986
By photofan1986 (Apr 27, 2012)

I was very surprised at the high iso performance at first when a friend of mine bought the X10. Unfortunately, the orb issue scared me away and I bought the LX5 instead. It's a nice camera, but colours are somewhat odd and noise performance is not even remotely close to the X10.
With the X10 fixed, I will probably not resist selling my LX5 and will buy this little beast in a heartbeat.
Those high ISO are not even one stop worse compared to my Canon 40/50D, an incredible performance considering the sensor size!
Kudos for finally fixing this, Fuji!
However, I hope Fui will indicate clearly which batch of cameras was fixed.

5 upvotes
AbrasiveReducer
By AbrasiveReducer (Apr 27, 2012)

I had an LX5 and it's a very nice camera except for the image quality which is decent but not close to what you can get with the X10.

3 upvotes
HowaboutRAW
By HowaboutRAW (Apr 29, 2012)

AbrasiveReducer:

Yes, but the LX5 doesn't have the orbs problem of the X10, and this DPReview post is about the orbs problem with the X10. photofan1986 full-well admits that the LX5 is not up to a well functioning X10.

0 upvotes
jimr
By jimr (Apr 27, 2012)

Looks good!
IF the final conclusion is as positive as it appears it will be (we shall know soon), the X10 will be a superb option for those looking at the Canon, Nikon, Olympus and Panasonic competition.
What was was.
What is... is what I care about when making a purchasing decision.

1 upvote
max metz
By max metz (Apr 27, 2012)

Looks pretty good to me.

Thanks Fuji. :-)

3 upvotes
Wintergreen
By Wintergreen (Apr 27, 2012)

Don't agree to give them credit. They should finish their products "before" selling them, not "after".

Yes they created fine cameras but, for the X10 as well as the X100, you really get the impression that they rushed them out without proper testing and validation. You don't inspire confidence with that.

I like those 2 camera, but as we say in France : "qui aime bien, chatie bien"

9 upvotes
locke_fc
By locke_fc (Apr 27, 2012)

Agree. I could give Fuji's engineers some credit for coming up with this solution so quickly.
But no credit at all to Fuji as a company. The camera should never have been released as it was. Then Fuji denied there was an issue claiming it was within specs for this kind of sensor.Tthen they released a firmware "fix" they knew full well didn't fix anything at all (as would anyone who bothered to check).
Oh, and all this while keeping selling the defective camera to unsuspecting customers.
Not nice, no credit.

Comment edited 3 minutes after posting
9 upvotes
BitFarmer
By BitFarmer (Apr 27, 2012)

And even now, if you go and purchase one of this on a store or on ebay, how would you know if it is a "ok" one?

I would dare to buy one except first hand and tested by me on the shop!

3 upvotes
Dimitri Khoz
By Dimitri Khoz (Apr 27, 2012)

Exactly,
ORB is not a big issue at all for any educated customer.
Everyone can test the camera and return it back to the shop simply by following standard return policy
or at least read online review before manking "buy" decisions.
Ones who kept it and continue complaining should partially blame themselves.
And it is nice to see that Fuji spent time and money to fix it for ones who are still unsatisfied.

Comment edited 2 times, last edit 2 minutes after posting
3 upvotes
AbrasiveReducer
By AbrasiveReducer (Apr 27, 2012)

I agree that even something as incredibly complex as a digital camera should be 100% perfect, all the time, in every way, under every situation and for every user. But it's not possible to test to that degree. Minor problems are already being reported on 5D mkIII bodies and the D800. Surely these $3000 cameras should be perfect but they're not and life will go on.

0 upvotes
Raist3d
By Raist3d (Apr 27, 2012)

If anything the image quality seems a tiny itsy little micro bit better.

Fuji deserves credit. Hope they replace the cameras - as they should- at no cost. Big kudos to them.

2 upvotes
Marty4650
By Marty4650 (Apr 27, 2012)

I give Fuji a lot of credit for this solution.

They created a really fine camera that had a flaw. They tried a firmware fix, and it failed. Now they will swap the sensor out for an improved version that doesn't have this flaw.

This was probably the most expensive fix, and they are now probably losing money on every X10 previously sold that must now be modified. But by doing so, they gain credibility with their customers.

They did the right thing, and their customers will appreciate it.

9 upvotes
Francis Carver
By Francis Carver (Apr 27, 2012)

Fujifilm had become a parody of itself.

0 upvotes
snake_b
By snake_b (Apr 27, 2012)

Fuji would deserve credit if they stopped selling x10s with defective sensors. They are still in stores right now.

5 upvotes
BitFarmer
By BitFarmer (Apr 27, 2012)

I can't agree with this!

Releasing a product like this with this BIG flaw, then trying to negate such an obvious issue, and finally releasing a 100% FAKE fix deserve no credit for fuji.

Finally they had no other choice but to replace it or shink as a brand... they were forced to change the sensor by market.

un-kudos to fuji

4 upvotes
inevitable crafts studio
By inevitable crafts studio (Apr 27, 2012)

thats too much sarcasm hehe

i give fuji NO credit for releasing a camera with a major hradware flaw, then denying it for month, then to act like a firmwareupdate could solve hardware problems, and finally admitting the problem and change the defect part.

i give them NO credit for the more then lousy GUI and menusystem on all their x cameras, also no credit for placing a raw button on a what they call professional camera and waiting nearly one year to fix that flaw, which users all over the world told them after the first photos of the x100 appeared on the net.

what i really like is fuji astia and provia, and i dont mean the emulations but the real film, those are really one of my favorite films, but PLEASE fuji dont produce cameras any more, just stop it, and sell your ideas to actual camera companies, because YOU SUCK in engineering

4 upvotes
lacro
By lacro (Apr 27, 2012)

I agree with Marty4650, though I understand all the criticisms. But, after all, doesn't everyone agree that we were expecting this product fixed? Imagine the disappointment if it wasn't. As many prospective buyers, I've been following this affair closely for a long time and it seems now, that we could soon get it almost perfect. Let alone, better than the rest. There might be good optins out there, but none came so close to what we want than this product. Make no more mistakes, Fuji. This was the right step. I will now buy one, as soon as it come clear the full DPReview (which is my pathfinder), and how to get the new fixed camera. Besides that, I'm already expecting the following model, considering some X-Pro 1 Specs or even my already wish list published.

0 upvotes
lacro
By lacro (Apr 27, 2012)

like e.g.
1. An even more flexible zoom lens (broader, reasonably/ economically fast and fixed), eg 24-120 mm, f 1.8 ~ 2.4,
2. An even bigger (feasible) sensor,
3. A full information and good quality EVF viewfinder, combined with an OVF TTL (through-the-lens) with 100% coverage... eg. like X Pro1,
4. A wider shutter speed range (60s ~ 1/4000 ?),
5. A better resolution LED (3" @ 960k ?),
6. Include a std UV filter and regular carrying case (avoid the mandatory optionals),
7. A more usable menu with the capacitive touch screen (like X Pro 1), and
8. A general overall smaller size or as it is, and
9. Similarly priced.

0 upvotes
AbrasiveReducer
By AbrasiveReducer (Apr 27, 2012)

Only Fuji knows how many people had a problem with orbs. If it was anywhere near a high percentage they would have stopped selling the camera. This is obvious, right? There is only one possible explanation why X10 cameras are still on the shelves and were never recalled. And it has nothing to do with being a good or bad company, morality, ethics, etc. It's simply that most people who buy an X10 like it

0 upvotes
GaryJP
By GaryJP (Apr 28, 2012)

Judging by the refurbished models in some markets, including on Fuji UK's OWN site, there are a LOT of returns. And they are selling very cheap.

0 upvotes
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