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Nikon UK confirms price rises to D4 and D800, but honours pre-orders

By dpreview staff on Mar 26, 2012 at 09:05 GMT

Nikon UK has officially confirmed increases to the prices of its D800, D800E and D4 DSLRs. The move, which Nikon blames on an 'internal systems error', sees the D800's recommended retail price rise by £200 to £2599.99, while the D4's goes up by £500 to £5299.99 and the D800E's becomes £2,899.99. However the company says it will honor the prices on existing pre-orders placed before March 24th.

Nikon UK has also confirmed to us that this price rise will only affect customers in the UK and Irish markets - other regions are not affected.


Press statement:

NIKON UK Press Statement 26-March-2012

Nikon UK can confirm a correction to the originally published recommended retail prices (RRP) on the D800, D800E and D4 products.

Due to a local internal systems error, the incorrect RRPs on the D800, D800E and D4 products were communicated in the UK and Irish markets at the time of announcement. The correct RRPs for the products should have been D4: £5289.99, D800: £2,599.99 and D800E: £2,899.99. We would like to apologise sincerely to our customers for this unfortunate mistake, which has been corrected with immediate effect. We know that there has been strong consumer interest in these products and a high level of pre-orders placed with retailers; Nikon will be honouring the original prices to retailers on all customer pre-orders placed before March 24th 2012.

Comments

Total comments: 300
123
iris shutter
By iris shutter (6 months ago)

In the pre amble for the Nikon D800 Wikipedia quote DPREVIEW with the following "Nikon honored the original price for all pre-orders placed before March 24"
Sadly that statement is not true
It should read "Nikon honoured the original price for SOME pre-orders placed before March 24" so that Wikipedia have some credibility.
I placed an order with Mifsuds on March 9 and gave them a £1100 deposit. Mifsuds did not honour the contract, and nor did Nikon UK when I wrote to them regarding the matter.
I presented Nikon UK with all the documented evidence, dates, payments etc, but it seems that Nikon UK treat honour as a word and not an action.

0 upvotes
JML1
By JML1 (May 6, 2012)

To continue my rant....I would challenge Nikon to come clean and explain themselves on this site but I doubt they will rise to it. While I'm on the subject I have my suspicions that there is more to the delays in delivery than we are being told. Its clear they have lied about the pricing issue so why would one believe the supply and demand claim. If that is true then Nikon has serious management issues (Hey didn't the Japanese used to commit ritual suicide when they were embarrassed? hmmm) So will I buy a D4? yes, if the price comes down a bit and reaches the stores far enough in advance of the Black Magic which I think will actually prove to be better than a lot of people realise. For under £2200 (CVP Price) my guess is it will set a benchmark. In the mean time perhaps Nikon will suddenly realise they're in trouble and offer the market some sort of compensation i.e. a price reduction especially on the D4. My personal price point argument would be around £4300 - £4500.

0 upvotes
JML1
By JML1 (May 6, 2012)

A little late to the table with this but I challenged Nikon on these price increases and they simply sent me their now standard response about this issue namely that it was an error etc and existing orders would be honoured. I didn't put in an early order as I haven't yet seen enough if any real independent reviews of the D4 or D800 ( I need HD video plus occasional stills) There's a Blunty 3000 D4 test which look impressive. Philip Bloom seems to be unimpressed with the D800 in a side by side shot (v 5D III) of a house (If I mis read that I apologise) but digressing here. I do not believe what Nikon says: Coincidence v probability - that all three cameras D4, 800 & 800 E all suffered the same pricing error. That the prices now fall almost exactly the same as the canon equivalents - in the case of the D4 it is now 'coincidentally' within £10 of the canon rival. Seriously. does anyone believe its possible to just land land at that price unless there is some sort fixing going on?

0 upvotes
kawasakiman
By kawasakiman (Apr 3, 2012)

5 grand for a camera!!!! come on, do these cameras really cost that much to make? I understand that the R&D for the technology is expensive, but the base camera was developed years ago, these so called "new" cameras are just upgrades with newer chip and processor technology. I'm sure they cost around a quarter of the price to manufacture, maybe less? but if they sold them at a reasonable cost, I know they would sell 1000 times as many units. Drop the D4 to £2000 and then I would snap someones hand off for one. But these big companies are greedy, yes if your a professional and making a living from these cameras, then £5000+ seems reasonable I suppose, but us "enthusiasts" would love the top quality images, built like a tank, all singing all dancing cameras, but at the over inflated prices.....Nikon, you can just forget it........

0 upvotes
Kampbyll Photography
By Kampbyll Photography (Apr 5, 2012)

unless your a pro photographer there really is no need for a $5,000 camera , there are alot of great point and shot cameras out there that can do the job , and $5,000 is cheap for what it can do , yeah your right they could sell alot more at a better price , but then why would we have pro photography , everyone could take the same shot , i have seen cameras as high as $45,000 and im sure they make even more expensive cameras out , the camera is cheap enough , they have taken about 50 % of my customers away due to the cheaper line of cameras
anyway i would never buy a Nikon , Canon is the camera for me

Comment edited 2 minutes after posting
0 upvotes
s.seng
By s.seng (Mar 31, 2012)

Here in UK everyone rip us off. Even the local energy supplier nPower is raising electricity prices by 49% and gas by 25%, where the US gas prices at a 10 year low. We brits should boycott these companies.

1 upvote
CockneyUSA
By CockneyUSA (Mar 31, 2012)

"10 year low" are you kidding? You should check your facts before posting statements. Yeah it's way less expensive than the UK but that has nothing to do with the companies, that's the wonderful government taxes! About 80% of UK gas prices are tax. Feel free to boycott the companies, I'm sure they will notice.

0 upvotes
CriticalI
By CriticalI (Apr 1, 2012)

I see no reason why the price should be any different to the rest of the EU, which is on average around the same as the original launch price.

I don't plan to buy anything from a company who tells bare faced lies. System error my a**.

0 upvotes
yvlovejoy
By yvlovejoy (Mar 30, 2012)

When I encounter system error, I reboot the system and then reinstall it.

0 upvotes
photographerseye
By photographerseye (Mar 28, 2012)

What's everyones deal on here?? These are cameras aimed at pro's, of course they're expensive. If you are happy with a D90 then you are not the market Nikon is aiming for. And I laugh at anyone who says greed is the reason for the prices. Clearly none of you have any clue how difficult microchip/sensor/lens design is.

0 upvotes
Francis Carver
By Francis Carver (Mar 28, 2012)

These greedy Canikoners would be making a hefty profit even if they sold these things at half the current prices.

0 upvotes
FTW
By FTW (Mar 28, 2012)

Nikon's price policy on pro-sumer and pro material is a syatem error since a few years, one of the reasons why I left Nikon. Then, who needs 36 mpix. Also here the throw away and buy new policiy is applied. D700 units are now sold online and on E-bay starting at 500$. Buying new gear at every issue of new material or new mpix count is waisting time and money. I was awaiting from Nikon a camera body in the price-range of the D2oo with the 24 mpix chip, thus the D300 resolution. That had been a step forward in some way. The price of the D3X was an insult and the beginning of Nikon's internal system error in pricing.

3 upvotes
An Bly
By An Bly (Mar 28, 2012)

like azinheira, take great shots with my D90!!

0 upvotes
philo123
By philo123 (Mar 28, 2012)

Do you really need to spend this amount of money to take better photos?? I'd rather spend £3000 on a couple of wildlife trips to Africa or the Arctic and take some great shots with my trusty Pentax K5 and DA* 300mm :-) A higher megapixel sensor does not make you a great photographer - period.

4 upvotes
Adler1970
By Adler1970 (Mar 29, 2012)

A higher megapixel sensor does not make you a great photographer, but better LENS take better photos. And if you have good lenses, then you can have also a good Nikon 36.3 MP sensor.
Because, of course, if you have a sensor like that, you must have excellent lenses. The price of this camera is the standard for cameras of this category. Perhaps the euro will collapse, then the Japanese also will have to deal with the occident crisis.
But remember that, more than the price of Cameras, the problem in Europe is that the Cameras are not duty-free.

0 upvotes
Alizarine
By Alizarine (Mar 28, 2012)

UK only? So no internal errors on units from other regions... strange.

Comment edited 32 seconds after posting
0 upvotes
flipmac
By flipmac (Mar 28, 2012)

Internal system error, inner greed, reverse rebate... its all the same. It sucks but at the same time, the additional cost is negligible in the long run. Add a couple fast zooms (24-70/2.8, 70-200/2.8), primes (35/1.4, 85/1.4) and flash guns to the D800 and the kit will be $10,000+ anyway.

0 upvotes
ShootnHooton
By ShootnHooton (Mar 28, 2012)

I will wait for the D4x if I live long enough to be able to afford it.

0 upvotes
Canoknight
By Canoknight (Mar 28, 2012)

So are DXO Labs and Nikon UK in some sort of profit sharing arrangement ? :)

4 upvotes
azinheira
By azinheira (Mar 28, 2012)

My D300s is still good,why spend another $3300.00?

Also need full frame lens,so why buy another 3 ou 4 thousand $$$$.
Like my 3 SB800 still running like crazy, why spend $550 on SB910?

That's crazy.
Don't buy and the prices will drop for sure if they don't sell as many as they think.

I will never buy when they release new cameras, My D300s was 1450.00 about 2 years and some cameras stores in USA still selling for $1699.00, a rip off.

1 upvote
Francis Carver
By Francis Carver (Mar 28, 2012)

He-he-he-he. I love how the Canikoners continue arguing which of them -- the Canoners or the Nikoners -- get to be ripped-off more. When they both get ripped-off in just about equal measure, ha-ha-ha-ha!!!
200/500 British Pound Sterling MORE (!!!!!) for those Video Moire Godzillas?
He-he-he-he.... No wonder the the era of these bungling, huge, heavy, bulky, flapping mirror DSLRs is precipitously drawing to a permanent closure. Thanks for speeding up that process, Mr. Nikon Son.

0 upvotes
Alizarine
By Alizarine (Mar 28, 2012)

Sony fan?

0 upvotes
Display name for fame
By Display name for fame (Jul 31, 2012)

if everyone here had a look only at the characteristics of the sensors of these cameras, he/she would find out soon that there is no other option as of today. (sony is not konica-minolta btw, they just bought some parts, not the actual imaging tech.)

0 upvotes
pacogwapo
By pacogwapo (Mar 28, 2012)

I think the DxO Lab test rating influenced the price increase.

3 upvotes
Clint Dunn
By Clint Dunn (Mar 27, 2012)

Yet another reason to get on the pre-order lists....

1 upvote
Francis Carver
By Francis Carver (Mar 28, 2012)

If you are a fool...

0 upvotes
pacogwapo
By pacogwapo (Mar 28, 2012)

just like you carver

0 upvotes
apartment304
By apartment304 (Mar 27, 2012)

Why not just call it a 404 Error?

0 upvotes
the watcher
By the watcher (Mar 27, 2012)

Still if you compare to, what Canon served to us, is real bargain... ;)

2 upvotes
backayonder
By backayonder (Mar 27, 2012)

Damn does that mean secondhand D700 won't drop as much?

0 upvotes
d10694
By d10694 (Mar 27, 2012)

Keep what you have, and spend your saving on a 2 week trip to the American South West, take some photos and have a good time.

5 upvotes
Neodp
By Neodp (Mar 27, 2012)

State of the art impressive, but that I will never buy. Too heavy, as well. If you keep all the new goodness, at these prices, and do less than your best production combos, without realistically affordable model sets, then you can go to heel. I don't just need it. ...and trust me, I can "afford" it, it's just, I'm not post dumb stupid. Where would I carry such a thing? Really?

1 upvote
Clint Dunn
By Clint Dunn (Mar 27, 2012)

Neo...it's not that big...if you want small buy a Fuji X10. Really, I can see complaining about the size of a 1DS3, or a D4.....but for what this camera does it's quite small. It's all about compromise...if you don't care about the bells and whistles than buy a Leica M9, but to complain about the size of a D800 is silly....it's built for a certain function....and it looks like it will do very well.

Comment edited 42 seconds after posting
1 upvote
Neodp
By Neodp (Mar 28, 2012)

You're part right Clint. The size may be fine for some, even preferable, for what it does. it is just not a weight I'd want, dragging me down, for very long. Isn't that a problem we can solve?

However, it's not even the weight, as much as it is price; that keeps me away. I will not likely be buying a $500 hamburger, either. No matter how good it is, or who makes it. After all, I could drop that too. My point is, the price of quality cameras, is way past ludicrous. Higher, is fine sometimes, but come on. It's a camera.

Comment edited 1 minute after posting
0 upvotes
Clint Dunn
By Clint Dunn (Apr 18, 2012)

Neodp, I don't think that a camera that will rival medium format in resolution with pro AF for $3000 is expensive.

0 upvotes
Display name for fame
By Display name for fame (Jul 31, 2012)

you can get some descent "used" ones from certain places in Mexico for 1000$

0 upvotes
gigstir
By gigstir (Mar 27, 2012)

Been a Nikon person all my life but curious if this was a marketing strategy... I guess I will still be checking out the d800....

0 upvotes
vlad_b
By vlad_b (Mar 27, 2012)

As a Canon shooter who was somewhat dismayed by the price of the 5d3, I must say I find this news absolutely hilarious!

4 upvotes
canondigi
By canondigi (Mar 27, 2012)

So many people were dogging out the 5DMKIII for the price being $500 more than the "superior" D800...now this is happening!! :D

3 upvotes
Jun2
By Jun2 (Mar 27, 2012)

UK price not US price

3 upvotes
balico
By balico (Mar 28, 2012)

Nikon just found out how much better the D800 is as samples and previews of the 5DIII appear.. The Nikon is still 10% cheaper even after this ;)

1 upvote
cooldragon
By cooldragon (Mar 27, 2012)

Raising £20 I can accept, but raising £200 is like robbery and raising £500 is like whipping a dead body. Disgusting. To be honest, I decided to choose between D800 and D4, but now, I stay put using what I have.

Comment edited 2 times, last edit 5 minutes after posting
2 upvotes
Aleo Veuliah
By Aleo Veuliah (Mar 27, 2012)

Marketing strategy to have low prices and now raise them ?

Or really a mistake ...

Anyway the cameras at the new price are a good choice

2 upvotes
petros vittas
By petros vittas (Mar 27, 2012)

maybe nikon have see the big price of 5dIII and they decide have the opportunity last minute to rise they prices to the news cameras . sorry about my english....

1 upvote
Gary-UK
By Gary-UK (Mar 27, 2012)

Order cancelled. Ridiculous price to pay for a camera, however revolutionary. I'm a keen photographer, with a Canon 5DII, Panasonic GH1, Canon S95, Nikon F100 and Mamiya 645 AFDII. Seriously, how many cameras do I need?! I need to sell some, not buy another! I was initially taken in by all the hype, but now realise my current crop of cameras take perfectly good photographs and a D800/E won't make my photographs any better, only much bigger. Professionals need to buy these cameras for their business, but I, and I'm guessing many of the amateurs here, don't need that many megapixels. And as for the 5DIII, that's an even bigger rip off. Buy that new lens that you've always dreamed about instead.

Comment edited 2 times, last edit 2 minutes after posting
12 upvotes
Douglas F Watt
By Douglas F Watt (Mar 27, 2012)

Let's see - 250 comments about a price increase? Too many people have too much time on their hands. And why can't software folks running blogs create a digital HTML 'whining filter'?? It really doesn't make sense to me - you are talking about a few hundred dollars matched against at least $8,000-10,000 for camera body and lenses? Come on guys. Whine about something more important . . .

3 upvotes
lolopasstrail
By lolopasstrail (Mar 27, 2012)

The only thing worse than someone wasting their time to whine about a product on the internet is someone wasting their time to read 250 comments and then whine about other people wasting their time.

20 upvotes
Douglas F Watt
By Douglas F Watt (Mar 27, 2012)

Obviously, you are one of the whiners.

1 upvote
tkftki
By tkftki (Mar 27, 2012)

which one of you are going to first say "I know you are but who am I?"

0 upvotes
Clint Dunn
By Clint Dunn (Mar 27, 2012)

Seriously Douglas...you HAD to have seen that one coming lol. Thanks for coming out.

0 upvotes
Francis Carver
By Francis Carver (Mar 28, 2012)

Yeah.... he just came out of the closet.

0 upvotes
Peak25500
By Peak25500 (Mar 27, 2012)

Nice launch rebate!

0 upvotes
HarrieD7000
By HarrieD7000 (Mar 27, 2012)

What is the problem?
Not the selling party, but the buyer decides what he or she want to pay.
The market decides what the price will be. As soon as a seller does not sell his stock, he will lower the price. If his margin is to small he stops selling the article. The same will happen with Nikon. When in the coming weeks the selling from this cameras drop dramatically they will lower the price. 
The professionals don't care what they pay, because they just add something on the price they are selling.

1 upvote
muratime
By muratime (Mar 27, 2012)

problem is so called internal system error.. so funny.. why not being open, after Canon MIII price we also decided to increase. still ugly but at least honest.

5 upvotes
rondhamalam
By rondhamalam (Mar 27, 2012)

Yes, and the market goes to Amsterdam.

Buy from Amsterdam, it's still EU

And the flight is £30 return

0 upvotes
MediaDigitalVideo
By MediaDigitalVideo (Mar 27, 2012)

Which shop do you prefer ?

0 upvotes
Nigel45
By Nigel45 (Mar 27, 2012)

I pity anyone who has ordered one. If Nikon can make such a fundamental "system error" then how long before errors start cropping up in firmware? I have been a loyal Nikon user since the F301 but that loyalty is now seriously strained. The trust has gone. A multi-national company should not be making such mistakes. Even more of a bombshell to see it on Amazon US at £700 cheaper at current exchange rates. Surely the mistake was that UK was too high, NOT too low!!!!! Its so sad.

1 upvote
RC
By RC (Mar 27, 2012)

Why are people so upset with Canon/Nikon pricing? If they can sell each and every camera at the price tags they are asking for, I don't get the problem? Of course I would love to buy a Ferrari for 50k too but unfortunately they ask more money for it. There is a market for certain high priced goods and as long as people are willing to pay...

Relax, guys. You can't afford the D4 or D800? Take it down a notch and buy something less expensive. I just don't get the whining.

5 upvotes
FiReDuCk
By FiReDuCk (Mar 27, 2012)

Lets put this way, what if tommorrow Nikon decide to rise the price even higher then Hasselblad h4d-31 because got it got freaking 36.3 MP wow...

it's only few thousand pounds more, would you buy it?

Comment edited 18 seconds after posting
0 upvotes
Ivanaker
By Ivanaker (Mar 27, 2012)

After you bomb Siria and Iran you will make that money you gave to Japanese back

1 upvote
Jean_Baptist_Emanuel_ZORG
By Jean_Baptist_Emanuel_ZORG (Mar 27, 2012)

am i the only person who believes that nikon and canon releasing two top models each at the same time, both insanely priced are just preparing for a global financial collapse? i might be wrong , just curious

0 upvotes
Caleido
By Caleido (Mar 27, 2012)

Exactly which body is "insanely" priced, Nostradamus?

1 upvote
Jean_Baptist_Emanuel_ZORG
By Jean_Baptist_Emanuel_ZORG (Mar 27, 2012)

if i'm not mistaken all are priced higher than their precedessor at the time of release Watson

0 upvotes
xxsilver
By xxsilver (Mar 27, 2012)

Have you ever heard of something called inflation sherlock?

Also the real reason for the influx of bodies is because of the olympics this year; they are probably trying to organize enough stock for the worldwide media.

1 upvote
Clint Dunn
By Clint Dunn (Mar 27, 2012)

Jean Baptiste...this D800 looks to be twice the camera the Canon 1Ds3 was that people paid $8000 for....so what's the problem? Maybe it's only insanely priced for you...

If you think this is expensive go over to the Leica camp where people shell out $7000 for an M9 with a 3 yr old sensor design, no AF, no live view, no features period. Different strokes for different folks.

0 upvotes
Francis Carver
By Francis Carver (Mar 28, 2012)

The Japanese are going down fast.

0 upvotes
muratime
By muratime (Mar 27, 2012)

if you are greedy, satisfaction price shall be minimum of your competitor.
if you are big, you put your own prices, you rule the market.
by coincidence, for greedy ones ,system errors are there to save the day.
for big ones, there is no system error, if needed there is just price increase... honest and clear.
Nikon shall be shame themselves to follow up Canon.
This means Canon rules the market prices...

Comment edited 2 minutes after posting
3 upvotes
alanjdooley
By alanjdooley (Mar 27, 2012)

Let's face it. There will always be people who feel someone else got, or is getting a better deal. The whole scenario is based on foreign exchange rates and timing. In the US, we recently saw the D700 drop $500 -- no refunds to those who paid $2700 for one a month ago. Switch to Canon if you must. Their top end models are more expensive. The thing you are cutting off to spite your face is your nose.

1 upvote
DaSigmaGuy
By DaSigmaGuy (Mar 27, 2012)

Not really Alan...The one thing Canon DSLR's will always have over Nikon DSLR's is the EF mount, and the huge choice of lens options it brings...Nikon users on the other hand have even less choice of lenses than Sigma users!
For this reason alone, Nikon DSLR's should always be cheaper than Canon DSLR's or they simply wont sell in the huge numbers that Canon DSLR's do. By raising the price of the D800 and reducing the difference in price between it and the 5D MkIII, Nikon are actually going to help Canon sell more cameras!

Comment edited 37 seconds after posting
2 upvotes
CriticalI
By CriticalI (Apr 1, 2012)

There is not a single reason why the UK price should be 200€ more than the price across the rest of Europe - taking exchange rates and VAT into consideration.

0 upvotes
Debankur Mukherjee
By Debankur Mukherjee (Mar 27, 2012)

Nikon needs more money to renovate their Thailand Plant after the flood hence the additional increase in price. 8-))

2 upvotes
FiReDuCk
By FiReDuCk (Mar 27, 2012)

Maybe you are right but however there is something we don't realise that Nikon did file insurance (Thailand and Japan) to claims for the compensation.

Obviously it is not fair that UK have to pay for this compensation - if i was the manager of the company - i would think all the factors such as clients, company, present situation and long terms... i would force and rise the price for the international market by £80.00/$130.00 for both Nikon D800 and D4..

i think it is reasonable amount that we all share as equal opportunity, but £200.00 or £500.00 that is bit extreme isnt..

1 upvote
DaSigmaGuy
By DaSigmaGuy (Mar 27, 2012)

Debankur, if that is true, then why are they only grabbing the extra money from UK customers? An increase in the US price of the D800 by say $200 would net them exponentially more money so I really dont see it.

Comment edited 3 minutes after posting
1 upvote
backayonder
By backayonder (Mar 27, 2012)

UK We gave you the world and now everyone just craps on us. Even the pigeons in Traflagar Square. There is no way that Nikon would have pulled a stunt like this in France. Seriously how can you have an internal pricing error just for the UK? It's not rocket science is it setting a price for each country.

0 upvotes
FiReDuCk
By FiReDuCk (Mar 27, 2012)

If the "internal systems error" was there for long time - does that means we all bought at the wrong pricing for Nikon D700, D3 or D3s? Basically you don't have any real explanation why increase the price by £200.00 and £500.00 but just blame on the systems error - hey computer don't make any mistake!!!

You expected people are damn fool, it's only £200.00 or £500.00 no big deal....now lets talk about figure how much you gonna make out of all of us...

eg:
Sold D800 for 100,000 items * £200.00 - extra revenues is £20,000,000.00
Sold D4 for 70,000 items * £500.00 - extra revenues is £35,000,000.00

not only that figure but also add top of their profit margin as well - im sure it will be 3 or 4 time higher then above figure...Sure that's hell lots of money, what you gonna do with that much extra money for?

Nikon, please stop confusing the market! make sure that your pricing supports your marketing claims. You’ll enjoy greater revenues, higher margins and greater customer loyalty.

1 upvote
Martin Gowar
By Martin Gowar (Mar 27, 2012)

A professional photographer friend of mine over here in England tells me that recently his faulty Nikon D1X was returned via Calumet from Nikon unrepaired, with a letter stating that as the camera was discontinued, no servicing was no longer available. The D1X was first launched in 2001.
On contacting Nikon about servicing his D3, (launched in 2007) he was told that Nikon will stop servicing this camera in 2016.
So it seems that Nikon have firmly embraced the 'throw away society' maxim to their (professional) products, and the philosophy is there for everybody to see : if your camera breaks down, buy another one - you know it makes sense.
Corporate greed personified.

Comment edited 2 times, last edit 3 minutes after posting
3 upvotes
Dan
By Dan (Mar 27, 2012)

You can buy a used D1x for less than $200 US. I would use it as an excuse to upgrade. How is it that your friend hasn't been bitten by the upgrade bug, and what kind of professional photographer is he? I used to have a D1x. Blazing fast AF. Tone curve a little too dark. No iTTL.

3 upvotes
DaSigmaGuy
By DaSigmaGuy (Mar 27, 2012)

Martin, does this apply to Canon too?

Comment edited 52 seconds after posting
0 upvotes
Dave Oddie
By Dave Oddie (Mar 27, 2012)

Well I find it quite shocking Nikon cancels service support for its professional line of cameras so quickly. Did they used to do this back in the days of the Nikon F1 film cameras?

I thought the whole point of pro-grade cameras was not so much better image quality but how robust they were AND that you were buying into professional levels of support.

I do not consider the 9 year service life of a D3 a professional level of support. And it is only 9 years if you bought one on the day they were launched. If you were not an early adopter is much less.

I do not expect them to service Coolpix models forever but at the professional end of the scale I would expect decades of service to be available.

1 upvote
Martin Gowar
By Martin Gowar (Mar 27, 2012)

My point exactly Dave Oddie, but that is what Nikon UK have told my photographer friend. So if the battery door on your D3 breaks after 2016 not only will there be no independents with any spare parts to fit a new one, Nikon will not help with repairs either.
Not sure about Canon DaSigmaGuy - though if they follow suit I think there should be howls of protest across the world at their crass stupidity & greed.

1 upvote
apartment304
By apartment304 (Mar 27, 2012)

Reduction in "warranty-years" from 10-11 (depending on how recent this was) for the 1DX compared to 9 years for the D3 isn't a huge jump, but I see what you're sayin'. I would say it has more to do with Moore's Law and demand-side trends than corporate greed. This price increase, however, is all supply-driven (possibly under the guise of a really big corporate finance muss-up).

0 upvotes
Clint Dunn
By Clint Dunn (Mar 27, 2012)

@Martin/Dave - Seriously guys...how can you talk about 'professional' support for a 10 year old camera??? Any working 'professional' would burn a camera out in 5 years anyway. Like others pointed out you could buy a replacement D1X on the used market for less than it would cost to repair it...which is why Nikon no longer offers the service.

0 upvotes
Dave Oddie
By Dave Oddie (Mar 28, 2012)

Clint. In the days of film when cameras were mechanical for the most part pro's just got their cameras fixed by Canon or Nikon. Pro's preferred both the Nikon F1 (and F2, F2AS) and Canon F1 over more electronic cameras for a long time despite more electronic cameras coming out. I can remember when the Nikon F3 came and it went down a bit like a lead balloon because if the battery went it stopped working due to the electronic shutter.

But that is a bit beside the point. I think the point is Nikon (and Canon) need to keep the service support up for older cameras to keep their reputation as having a good service system in place. If pro cameras are just commodities like lesser models then why stick to Canon or Nikon?

1 upvote
Dan
By Dan (Mar 28, 2012)

When your classic car breaks down, what do you do? You go to the junkyard to find parts. You can do the same thing by searching eBay. I'm sure there are plenty of shops that can perform the repairs your friend's camera requires, but there comes a point where the repair isn't worth it, and for an old digital camera, that point isn't that far away. But I understand where you're coming from. It would be nice if Nikon would treat those rare customers better. I was looking for a part (metal battery tray) for a 27 year old Chevy automobile, and I could still buy it from the dealer! Now that is great service! It wasn't some generic part either.

0 upvotes
alxdava
By alxdava (Mar 27, 2012)

Nikon shoot them selfs in the margin sales :))). Canon was smarter. The price is big, also the discounts in near future, not to mention accesories which can be shiped with. In the long term, prices will be almost the same, but the cream will on the Canon cake.

0 upvotes
DaSigmaGuy
By DaSigmaGuy (Mar 27, 2012)

I think not...The 5D MkIII has attracted much scorn for being too little, too late and for too much money...Lets face it, for those who already have 5D MkII's, there is very little to make upgrading to the MkIII a worthwhile option.
You could say that Nikon got the price of D800 about right but Canon got the price of the 5D MkIII dead wrong!
Now, its obvious that someone high up at Nikon UK stupidly thought that they are losing out financially because the Canon is (or should I say, was) £600 more expensive...But they obviously could'nt see that the D800's lower price was actually its saving grace!
They must have been too stupid to see that by raising the price of the D800 and therefore greatly reducing the price difference between the two, Nikon are actually helping Canon to shift more 5D MkIII's!
Talk about shoot yourself in the foot!

Comment edited 2 times, last edit 5 minutes after posting
5 upvotes
alxdava
By alxdava (Mar 28, 2012)

you are wrong. Canon will drop the price, but will be on par with Nikon. you thing that people who own Canon glass will swich for 200-200$ or Euro? at this time nobody has an idea how those camera works in real life. the hit or the fail will be in the 30 days after first sales. why? becouse you have return policy on your side and if you don't like the camera you can send it back.
just wait and see.

Comment edited 35 seconds after posting
0 upvotes
DaSigmaGuy
By DaSigmaGuy (Mar 28, 2012)

Actually, before Nikon UK conveniently decided a pricing error had taken place and raised the price, the D800 was over 700 Euros (over $950) cheaper than the 5D MkIII!
That sort of difference is hardly small change when you consider you can buy a brand new Canon 60D for just over £600 in the UK!
Then you have to factor in what you actually get for your money if you buy the D800 vs the more expensive 5D MkIII...36mp vs 22mp, better high ISO performance, better DR, uncrompressed video output etc, etc...Apart from the Nikon mount, Nikon had a real winner!
They got greedy though, and thought they could fleece UK customers for more dosh (because anyone living in the UK today knows we live in "rip-off Britain" right), and then to blame it on some ficticious computer error...Its scandelous, and there is no dought it is a decision that will come back to bite them!

Comment edited 1 minute after posting
1 upvote
Digitall
By Digitall (Mar 27, 2012)

"Internal System Error" Is this any movie title? :)

Anyway, is possible buy a D800 in Portugal from €2,650.00, about £2216.30
until €2.899,00 about £2424.55 depending on the place of purchase.

Take a Easyjet flight and get one ;)

7 upvotes
DancingPhotoPanda
By DancingPhotoPanda (Mar 27, 2012)

I have to say I find it completely hilarious that so many people are complaining that a camera which costs ~$4150 with a $600 battery grip that needs lenses in the neighborhood of $1000 dollars to take full advantage of the sensor is now going to be about $300 more.

You're the same people who are on here bitching every day that nobody should need files that big because your 10 year old computer won't even process 10MP raws quickly, and about how the new Canon doesn't have enough megapixels, and how the NEX7 has too many megapixels, and about everything else that comes along, ad infinitum.

Nobody cares. Kill yourselves.

11 upvotes
arndsan
By arndsan (Mar 27, 2012)

exactly you brain bug
because of all that Nikon should make a good price and stay with it.
we will need to spend so much extra money anyway - in the meanwhile Nikon should keep there longtime customers happy (waiting so patient for the new stuff to come out)
awful - this people who think they see the whole picture.

Comment edited 9 minutes after posting
0 upvotes
Tape5
By Tape5 (Mar 27, 2012)

Well that is not true. I also complained when the price of the hand stitched seats on my new Ferrari was nearly doubled on a short notice.

7 upvotes
attomole
By attomole (Mar 27, 2012)

Apart from not wishing the self induced premature demise upon anyone I have to concur. What it does is set it well above what all but the most wealthy of amateurs would aspire to, as it creeps toward £3000, I am sure that the D700 has been available mostly for about half that price, that is a few years ago £3000 quid would get you into the FX club and some decent glass to boot. Now it really is a pro only camera the extra 200 quid won't make that much deference apart from profoundly irritating people for a bit.

For the "systems error" ill bet that's an individual that screened up put the wrong codes is in SAP, easily done and not spotted.

1 upvote
lifeflaw
By lifeflaw (Mar 27, 2012)

Beautifully said.

0 upvotes
pc168
By pc168 (Mar 27, 2012)

It gives me another reason to stick with my D700 :)

4 upvotes
plasnu
By plasnu (Mar 27, 2012)

Lucky you!

0 upvotes
SeeRoy
By SeeRoy (Mar 27, 2012)

That's what I was thinking. It's good enough for me for the forseeable future. Then I read that Nikon will stop supporting the D3 in 2016. And of course they're preventing 3rd parties from obtaining spares. Of course by 2016 these dinosaur DSLRs will look pretty sick - probably even against consumer grade cameras. At this stage of capitalism throw-away products are a given, as is the need for ever-increasing new markets - and consequently population growth.
The good news is that at some point there will be an enormous catastrophe which will lodge itself in the collective memory with such force that human society might regenerate in some more sustainable form - assuming that there's enough of it left. The burning question is what sort of cameras this culture might produce...

2 upvotes
pc168
By pc168 (Mar 27, 2012)

Interested to know, when would Nikon stop supporting the D700?

0 upvotes
SeeRoy
By SeeRoy (Mar 27, 2012)

Well, if they're abandoning D3 owners in 2016 you'd have to expect them to cut D700 owners loose around the same time, wouldn't you?

0 upvotes
AbrasiveReducer
By AbrasiveReducer (Mar 27, 2012)

I suspect Canon is the culprit, here. You can believe "systems error" if you like. How about this...somebody in the UK thought the introductory price was on the low side for a 36mp camera and when the Canon came out, they were vindicated. Imagine going to a meeting with a 6-month stack of backorders and asking why the Canon is priced higher. Of course, if people in the UK/Ireland will pay more.....

3 upvotes
QSMcDraw
By QSMcDraw (Mar 27, 2012)

Hello, fellow Americans. Aren't you all looking forward to the VAT coming our way, as suggested by the current admin and endorsed by the opposition?

No relief in site for the shriveling dollar.

As for Nikon and the internal systems error, that is one big corporate blunder. I'm sure internal committees are chuckling though, knowing that people forget very quickly, and this little insult will have practically zero long-term effect on sales. When Nikon now and then lower the price a little or offer rebates, the fish will be lunging faster than they can be reeled in the boat.

Comment edited 46 seconds after posting
2 upvotes
AbrasiveReducer
By AbrasiveReducer (Mar 27, 2012)

It would be a blunder if it had an effect on sales but as you rightly point out, it won't have an effect on sales.

0 upvotes
DaSigmaGuy
By DaSigmaGuy (Mar 27, 2012)

This smacks of Nikon thinking they can get away with raising the price of the D800 just because the 5D MkIII is £600 more expensive! Its blatent greed and opportunism and Nikon should be ashamed of themselves!

5 upvotes
arndsan
By arndsan (Mar 27, 2012)

In Hong Kong, everyone was happy because normally the prices orientate on the us market (as the HKD is fixed to the USD).
But now the price now been fixed even higher then Europe. many upset people think again now : (

0 upvotes
nofumble
By nofumble (Mar 27, 2012)

Wow. What's kind of business Nikon is running? eBay?

4 upvotes
maico
By maico (Mar 27, 2012)

Actually, total online business in the UK is higher than Germany as a percentage of GDP.

0 upvotes
AshMills
By AshMills (Mar 27, 2012)

Blimey, which country are you in that is so loved around the world?

Ah...Russia. Bastion of World Peace and Global Love.

Are you really saying "British people deserve to pay more"?

Seems a tiny bit harsh.

Comment edited 2 times, last edit 3 minutes after posting
0 upvotes
Tape5
By Tape5 (Mar 27, 2012)

But even Comrade Lenin would not approve of this Nikon act of petty bourgeoisie.

1 upvote
CriticalI
By CriticalI (Mar 27, 2012)

Accusing a country of racism is a bit racist don't you think?

1 upvote
Boxbrownie
By Boxbrownie (Mar 27, 2012)

Er....Brits not shopping abroad? Have you ever heard of "Booze Cruises"? We invented the cross channel shopping trip, hence the huge shopping centres that sprung up in the Calais region of France so many years ago......try watching some TV or reading media that is not state run for a while!

You might learn something....then again you probably won't! LOL

0 upvotes
backayonder
By backayonder (Mar 27, 2012)

Eires? Surely you mean the Irish

0 upvotes
evel79
By evel79 (Mar 27, 2012)

Oh do shut up Maloy. Your poorly disguised xenophobia really is laughable.

Actually Maico, UK online business contribution to GDP is now officially highest of any country full stop. Growth in this area eclipses, e.g. the USA.

Every country feels they get a raw deal. I'm sure our US friends enduring a recession worse than ours would also feel the prices there are expensive too.

In Britains case, it can be true. But living in Germany, there is plenty that is cheaper in the UK. The problem is we do not protest like the French, Greeks or Germans. TBH we are a bit of a soft touch, "mustn't grumble" is part of the Brit psyche. Companies take advantage - its sound business whether we like it or not.

I run a small business, and charge poorer clients less (student discount), and the types of services big companies are likely to need the most. My costs are the same for both, and I make a profit for both. The weakest at the negotiating stage end up paying more. Simply put, it's business.

0 upvotes
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