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Nikon recalls batch of 1 V1, D7000, D800 and D800E batteries

By dpreview staff on Apr 25, 2012 at 21:54 GMT

Nikon has announced a voluntary replacement scheme for a sub-standard batch of batteries for its 1 V1, D7000, D800 and D800E cameras. EN-EL15 batteries with an E or F as the 9th character of their serial numbers are at risk of overheating and becoming distorted, though the company says no customers have yet reported the problem. Nikon says it will replace any battery from the affected batch (which only became available after February 29th 2012).


Press statement:

Notice to users of the EN-EL15 Rechargeable Li-ion Battery

This is an important announcement regarding the EN-EL15 battery which is used in the Nikon D7000, D800, D800E and Nikon 1 V1 cameras.

While Nikon takes great measures to assure high quality products, it has come to our attention that a certain number of EN-EL15 batteries manufactured by one of our suppliers did not meet Nikon’s internal quality standards. In extremely rare cases, this may cause the battery to overheat and the exterior casing to become deformed. Batteries exhibiting this problem have only been confirmed in the Nikon manufacturing process. We have received no reports of this problem from the market. Therefore, in order to ensure the safety of our customers and their equipment, we have initiated a voluntary replacement scheme for applicable products.

Customers using an applicable EN-EL15 battery may request a replacement battery as indicated below.

Applicable batteries

  1. Locate the lot number for your EN-EL15 battery. Lot numbers are alphanumeric characters printed at the bottom of the name plate on the bottom of the battery as shown below.
  2. Check the 9th digit of the lot number as indicated below.

- If the 9th digit of the EN-EL15 battery lot number is E or F then the battery needs to be replaced as it may be affected by this issue.

- If the 9th digit of the EN-EL15 battery lot number is A, B, C, D, G or any subsequent letter in the alphabet then the battery is safe to use. This voluntary recall is limited only to those units of the model EN-EL15 in lots E and F.

This issue does not apply to EN-EL15 batteries supplied with the D7000 and Nikon 1 V1 purchased before February 29, 2012 or to batteries purchased individually before February 29, 2012.


Replacement battery requests

To return and receive your new EN-EL15 battery pack, click here and follow the instructions immediately below the battery image. You will need to click a link and enter the battery lot number to determine if the battery is eligible.

Comments

Total comments: 75
Shashikant
By Shashikant (May 5, 2012)

It is wonder why everyone is making fund of 'made in China' products. Most of the Nikon cameras and lenses which I purchased in USA are made in Thailand. Next wonder is I purchased Nikon 105 mm, f/2.8G, IF- ED VR micro lens from B&H in USA for about $ 900 and that too is made in China!. The lens gives super results. My question is has anyone got this micro lens made in Japan for comparison. If the answer is 'no' then do not blame Chinese products.

0 upvotes
dtvmike
By dtvmike (Apr 29, 2012)

surprised no one said "epic fail" , when canon 5d mk3 has light in, its like flaming on the canon, yet on a nikon people said , oh it happens to the best ? come on now ? i guess canon fan are nicer than nikon users ? w/o saying epic fail for a battery made in japan ?

0 upvotes
marzal
By marzal (Apr 30, 2012)

How can you possibly compare Canon with the Nikon? Everyone knows Nikon are far superior, Get with it

3 upvotes
ovisoftblue
By ovisoftblue (Apr 28, 2012)

I'm sorry to see that happen to Nikon. A123 also has battery issues, and they're likely to go bankrupt because of this. On the other hand, Ikea has unveiled a cardboard digital camera that will never have this sort of issues. Nice and green! Here it is: http://www.greenoptimistic.com/2012/04/25/ikea-cardboard-digital-camera/

Comment edited 40 seconds after posting
0 upvotes
AbrasiveReducer
By AbrasiveReducer (Apr 28, 2012)

Oh, the horror. So far, no posts saying this will cause Nikon to go out of business, which is encouraging. The Nikon USA website says 7 batteries have been reported but it's probably a cover-up. I'll bet they've had 10 or 12 defective batteries.

0 upvotes
Apewithacamera
By Apewithacamera (Apr 27, 2012)

LoL = Laughing out loud.

1 upvote
dtvmike
By dtvmike (Apr 29, 2012)

epic fail

0 upvotes
Wael Fallatah
By Wael Fallatah (Apr 27, 2012)

Nikon I like your reaction and thanks GOD my 2 battery it's just fine :)

0 upvotes
Alejandro Daz del Ro Fery
By Alejandro Daz del Ro Fery (May 1, 2012)

One of mine has an "E" ... it works fine, but will replace it. Thanks GOD for the D800 :)

Comment edited 35 seconds after posting
0 upvotes
Fred255 Photography
By Fred255 Photography (Apr 26, 2012)

Oh dear! Mighty Nikon not as mighty a they think.

0 upvotes
JakeB
By JakeB (Apr 27, 2012)

A problem with tech devices.

Whoever heard of such a thing, Fred? Obviously not you.

Could be worse -- light leaks or a poor sensor in your pro cameras.

4 upvotes
Zerg2905
By Zerg2905 (Apr 27, 2012)

@JakeB: indeed - some of these however can burn you and some of these can burn just the pictures. Pick one... it's your choice. The Big Picture here is that the World is still imperfect. Cheers! :)

1 upvote
Azfar
By Azfar (Apr 26, 2012)

oh well...

0 upvotes
Ibida Bab
By Ibida Bab (Apr 26, 2012)

Soon in the News: Self exploding Chinese made Nikon DSLR causes interstate pile up.

4 upvotes
Lenny L
By Lenny L (Apr 26, 2012)

Actually, more like : TSA detains photographer for attempting to board plane with incendiary devices.

2 upvotes
Tape5
By Tape5 (Apr 26, 2012)

One of the greatest attributes of this site is that you can click on just about any article and find people discussing issues totally unrelated

Batteries …. Prejudice against Chinese workers
Lenses…..nature vs nurture
ISO sensitivity……psychosocial problems in Central America
Tethering …..18th century German philosophy

It is funny.

19 upvotes
tkpenalty
By tkpenalty (Apr 26, 2012)

This is certainly one of the best posts I've seen on this site.

0 upvotes
Jon Butler
By Jon Butler (Apr 26, 2012)

Thanks Petrogel but I'll only going to Athens when I go back to London at the end of next week.
I'll be back in Greece at the end of May, with new batteries and a vertical grip.
It dose'nt bother me too much as my main camera on the trip is a 4x5 with B&W film.
J.

1 upvote
dudu_307
By dudu_307 (Apr 26, 2012)

uoooo, just 4x5"? Real men use 20x25"...

2 upvotes
Katzzero
By Katzzero (Apr 27, 2012)

lol ... best ever ...

0 upvotes
Jon Butler
By Jon Butler (Apr 26, 2012)

Nikon emailed me, they tell not to use the battery supplied with the D800.
I have no alternative but to use it as I'm out traveling the Greek Islands at the moment.
J.

0 upvotes
Petrogel
By Petrogel (Apr 26, 2012)

If you are in Athens (or planning to go there) you can use this telephone number +30 210 9410888 (calling from Greece there is no need to use +30 )and ask for more information about your battery.
The number is from the authorized reseller and service in Athens !!

0 upvotes
audijam
By audijam (Apr 26, 2012)

Look at the network...wow

0 upvotes
Petrogel
By Petrogel (Apr 26, 2012)

That's the good thing when you're commenting on sites like these, you don't even have to look at the internet, specially when what you are searching for is written in a foreign language .........

0 upvotes
NikonScavenger
By NikonScavenger (Apr 26, 2012)

Checking my batteries to see if they are the recalled batch, they are not they are much older, I discovered that the one that came with the camera says "SONY" and not Nikon next to the P,S,E logo.

What the hell does that mean?

0 upvotes
aim120
By aim120 (Apr 26, 2012)

So does it mean its made by Sony or use Sony lithium cells.

0 upvotes
wellyspyder
By wellyspyder (Apr 26, 2012)

Funny you guys are! Note on the battery it says, Cell made in Japan, then it goes to say further processed in China! I wonder if it means assembeld in China. Processed like food?

Just like food products with statement "made from local and imported ingredients", not much info really, to be honest.

So the iPad etc should say made from local and imported components :)

3 upvotes
rhlpetrus
By rhlpetrus (Apr 26, 2012)

Kudos to Nikon, an issue that was not among the hysterical topics in the internet (or at DPR forums) is addressed in the proper way.

1 upvote
djmm
By djmm (Apr 26, 2012)

If I send my camera battery back to Nikon, can I still take pictures without battery inside the camera?

8 upvotes
Mollysnoot2
By Mollysnoot2 (Apr 26, 2012)

Of course not. You're joking, right?

M

0 upvotes
marbo uk
By marbo uk (Apr 26, 2012)

LOL

0 upvotes
audijam
By audijam (Apr 26, 2012)

DJMM is a superstar! By the way I am still using Fujichrome too. Just finished a roll last night...lol

0 upvotes
philo123
By philo123 (Apr 26, 2012)

You need a long mains cable to plug into or car cigarette lighter, it'll work perfectly then. ;-)

1 upvote
Lenny L
By Lenny L (Apr 26, 2012)

Of course you can. It'll store it in the memory card that's also not in the camera.

1 upvote
Shashikant
By Shashikant (May 5, 2012)

Hi d -- you could have asked that you want to send camera to Nikon and take pictures with the battery. Please take it as a joke.

0 upvotes
Mustafa
By Mustafa (Apr 26, 2012)

5D MkIII owners with light leaks, start your motors.

2 upvotes
eppicphoto
By eppicphoto (Apr 26, 2012)

I checked and my battery is NOT one of the recalled batteries, however I did comment to a friend while I was out testing my D800 the other day, that after about 100 shots, the hand-grip got noticeably warmer than my D700 or D300 ever felt. Warm enough to notice, any way.

Anybody else notice it gets warm?

0 upvotes
Lenny L
By Lenny L (Apr 26, 2012)

"though the company says no customers have yet reported the problem."

The service advisory said there have been 7 incidents so far (but no injuries).

1 upvote
Theophis
By Theophis (Apr 26, 2012)

My experience with Nikon batteries has been excellent. I have the 8800, D200, and a D700. My oldest camera batteries were made in 2005, and they still take and hold a charge.

Along the way I bought 2 knock off (made in china) brand EN-EL3 batteries that did NOT last 12 months. Both batteries are useless; I can't throw them far enough to reach the landfill.

Naysayers are welcome to their opinions, but my observations support Nikon only batteries. Priceless, albiet higher cost.

Comment edited 5 minutes after posting
2 upvotes
Chaitanya S
By Chaitanya S (Apr 26, 2012)

original accessories are designed to last, unlike most 3rd party accessories which are only cheap knock offs.

0 upvotes
snake_b
By snake_b (Apr 26, 2012)

The batteries are not supposed to go to a landfill. Drop them wherever recycling takes them. Like a library or supermarket or something.

0 upvotes
rhlpetrus
By rhlpetrus (Apr 26, 2012)

My exp too, since D800, then D7000 and V1. Mines are from 2011. Likely issue has shown with D800/E release. Question is if problem is due to some D800/E related interaction. I'm getting a D800E later in the year and would like to use my present 3 batteries with it.

Comment edited 10 seconds after posting
0 upvotes
Mr Fartleberry
By Mr Fartleberry (Apr 26, 2012)

Don't buy those dirty cheap Chinese counterfeits Nikon says. Seems like Nikon do only theirs cost $100 bucks not ten.

2 upvotes
larrytusaz
By larrytusaz (Apr 26, 2012)

So much for how locking out 3rd party batteries from their cameras prevents overheating/explosions and the like.

To wit: when oh when are the 3rd party manufacturers going to successfully clone the EN-EL15? It's been almost 2 years.

LRH
Motorola Triumph

0 upvotes
Neodp
By Neodp (Apr 26, 2012)

Yes, these high prices are justified, aren't they? [Had to be said].

Nikon's still the best (er ah, least bad), IMHO.

0 upvotes
Gothmoth
By Gothmoth (Apr 25, 2012)

substandard.. isn´t that standard for nikon? ;)

2 upvotes
ovrebekk
By ovrebekk (Apr 26, 2012)

Haha, it's funny because it' BS ;)

1 upvote
Gesture
By Gesture (Apr 25, 2012)

I do applaud Nikon for having serial #s on the batteries. Of the many vintage cameras I've worked with, very early Minolta and Sony batteries had them. All proprietary camera batteries should have serial numbers just for this reason—and especially when an OEM (i.e. Panasonic) is insisting that only its branded battery be used in a camera, not to mention that some branded batteries cost almost as much as a point and shoot camera. How else can you issue consumer advisories, recalls, honor the battery warranty,etc.

Comment edited 35 seconds after posting
4 upvotes
EvokeEmotion
By EvokeEmotion (Apr 26, 2012)

e.g., not i.e.

1 upvote
Mr Fartleberry
By Mr Fartleberry (Apr 26, 2012)

C'mon, the serial is only so they don't have to recall ALL bad product.

1 upvote
Josh152
By Josh152 (Apr 26, 2012)

No the serial is so they can keep track of production runs for situations like this. It in no way helps them to avoid recalling bad products. In fact it does the opposite. Without the serial they would have to recall ALL batteries manufactured during a certain time period whether they had the problem or not. The serial numbers give them the ability to recall just the ones that came off the effected production line.

0 upvotes
snake_b
By snake_b (Apr 26, 2012)

Even the chinese batteries I've bought have serial numbers.

0 upvotes
Tape5
By Tape5 (Apr 26, 2012)

sic amabo vigilate quod dicere.

i.e....

0 upvotes
Boris
By Boris (Apr 25, 2012)

I tend to agree.....most stuff I bought that was made/assembled/further processed (lol) in China was crapola....clothing, shoes, vacuum cleaner, coffee makers, many power supplies for charging phones...all crapola!

0 upvotes
BMWX5
By BMWX5 (Apr 25, 2012)

Google "recall made in china"!

Comment edited 38 seconds after posting
2 upvotes
Biowizard
By Biowizard (Apr 26, 2012)

iPhone? iPad? ... c'mon, it's plain jingoistic and verging on racist to assume that "Made In China" means something is "crap[ola]". Blame the commissioning companies if corners are cut due to "lean" deals, not those fine souls or work every hour their God gives them so that YOU can get your "special" deals at your retail outlets.

Brian

3 upvotes
Kananga
By Kananga (Apr 26, 2012)

It's hardly racist. A sweeping generalization - yes. Conforming to a negative stereotype - yes, but racist? No.

5 upvotes
Biowizard
By Biowizard (Apr 26, 2012)

I did say, "verging on ...", and I'll sticlk to that. Why this assumption that Chinese workers can't do the same moronically boring assembly jobs than any other nation's production line workers? I'd go further: kudos to anyone, of any nationality, who is willing to work in a production line just to fulfill the purchasing desires of the rich in the first world.

Brian

0 upvotes
rhlpetrus
By rhlpetrus (Apr 26, 2012)

Boy, if people will refrain from buying things that have parts made in or assembled in China, I think they better go back in the cave. It's here to stay. People used to say same about Japanese transistor radios (then Panny and Sony dominated and had some of the best QC anyhere), then about South Korea cars (now Hyundai is one of the best cars around).

Comment edited 2 times, last edit 1 minute after posting
2 upvotes
Ibida Bab
By Ibida Bab (Apr 25, 2012)

Anything that says CHINA on it is crapola. Bottom line...

1 upvote
Biowizard
By Biowizard (Apr 26, 2012)

Speaks an ignoramus who probably thinks that iMacs, iPads and iPhones are somehow "American" ...

Brian

11 upvotes
qwertyasdf
By qwertyasdf (Apr 26, 2012)

So you have lots of crap in your home?

5 upvotes
Mr Fartleberry
By Mr Fartleberry (Apr 26, 2012)

Yes I do. Except my old Hasselblads.

0 upvotes
drecked
By drecked (Apr 26, 2012)

I don't know Ibida Bab some of their babes are not to Bad :D
and a couple of battery's for my Minolta Dynax D7 have
been quite good to !

0 upvotes
Photographically Speaking
By Photographically Speaking (Apr 25, 2012)

I always appreciate a stand up move in this kind of situation. On the other hand, maybe a little more testing of products before rolling them out would be in order.

0 upvotes
NinpouKobanashi
By NinpouKobanashi (Apr 25, 2012)

If a whole product is recalled, it's a design issue. If only a production batch gets recalled, it's a manufacturing issue. See?

3 upvotes
Deleted-pending
By Deleted-pending (Apr 25, 2012)

Stop filling the batteries with Radioactive fluid ! :)

0 upvotes
Gothmoth
By Gothmoth (Apr 25, 2012)

lets hope they don´t "leak".....

1 upvote
BJN
By BJN (Apr 25, 2012)

Nikon (and Sony E•D which is also on the battery's labeling) does it again. This explains why EN-EL15 batteries are in short supply and may also be a factor in the limited shipments of D800 cameras.

I have one of the recalled cells and have to be here in person when UPS eventually arrives with a replacement.

This is the third different battery recall I've endured over years of different Nikon cameras.

0 upvotes
BMWX5
By BMWX5 (Apr 25, 2012)

"Further processed in China" :-(

0 upvotes
shaocaholica
By shaocaholica (Apr 25, 2012)

Yeah but the cell is made in Japan. Seems like the problem is from the cells expanding due to bad chemistry not from being processed (probably assembled) in China.

3 upvotes
d200rocks
By d200rocks (Apr 25, 2012)

that is even worse.

0 upvotes
AJG
By AJG (Apr 25, 2012)

Made in Japan - I'm surpised

Comment edited 1 minute after posting
0 upvotes
Lenny L
By Lenny L (Apr 26, 2012)

Don't be. Remember the global lithium ion battery recall by Sony back in 2006? Everyone messes up sometimes. It's how they handle it that differentiates the trustworthy from the rest.

1 upvote
ybizzle
By ybizzle (Apr 25, 2012)

A serious issue that needs attending to right away. Have your batteries checked to prevent risk of fire.

1 upvote
Total comments: 75