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Sony issues advisory notice

By dpreview staff on Oct 7, 2005 at 12:25 GMT

Sony UK has finally issued an advisory notice about a problem with the CCDs used in its digital cameras, camcorders and PDA Clies. Sony supplies CCDs for many other major manufacturers who have already issued announcements about their cameras, but despite the date on this notice, it has only come to light today. The affected Sony cameras were manufactured between October 2002 and March 2004 and will experience problems displaying the image, where it may appear distorted or not at all. Digital cameras affected include the F717, 11 P-series cameras, the U10, U20, U30 and waterproof U60, as well as the five megapixel DSC-V1. Sony will, of course, repair all cameras experiencing this problem free of charge.

Click on the manufacturers' names below to find out which of their cameras are affected:

Press Release:

Notice to Owners of Sony Digital Still Camera, Camcorder, PDA CLIÉ and Professional Camcorders & Cameras

Notice to Owners of Sony Digital Still Camera

October 3, 2005 - It has recently come to our attention that a limited number of Sony Digital Still Cameras that incorporate an image sensor device, CCD Chip, manufactured from October 2002 through March 2004 may exhibit the following condition:

When the Digital Still Camera is used in camera mode, the LCD panel and/or electronic viewfinder will show either a distorted image or no image.

We have determined that this condition only occurs to a limited number of units.

In its effort to ensure customer satisfaction, Sony has elected to offer a free repair to the owners of applicable Digital Still Cameras if the image sensor device, CCD chip, causes one of the above-mentioned conditions. Accordingly, customers who have a Sony Digital Still Camera as outlined below and if said Sony Digital Still Camera exhibits the above-mentioned condition caused by the image sensor device, CCD chip, may contact the special call center set forth below for free repair:

DSC-F717
DSC-P10
DSC-P12
DSC-P2
DSC-P31
DSC-P32
DSC-P51
DSC-P52
DSC-P7
DSC-P71
DSC-P72
DSC-P8
DSC-P92
DSC-U10
DSC-U20
DSC-U30
DSC-U60
DSC-V1
MVC-CD400
MVC-CD500
MVC-FD200

Please Call
UK - 08705 143480
Eire - 01 4131730

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