Fujifilm FinePix S2 Pro power supply problem

Dec 10, 2002 at 11:06:15 GMT

Fuji Photo Film (UK) Ltd today announced that a small number of FinePix S2 Pro digital cameras recently sold in the UK may be subject to a possible power supply 'lock-up' that could render the camera inoperable. The number of affected products sold to UK customers is estimated to be roughly 20 (twenty).

Press Notice

9 December 2002

Fujifilm FinePix S2 Pro: possible power supply adjustment required for cameras purchased after 20 October 2002

Fuji Photo Film (UK) Ltd today announced that a small number of FinePix S2 Pro digital cameras recently sold in the UK may be subject to a possible power supply 'lock-up' that could render the camera inoperable. The number of affected products sold to UK customers is estimated to be roughly 20 (twenty) and the serial numbers of those cameras are within those listed
below.

Fujifilm's UK Technical Department has already made the required adjustments to the vast majority of unsold cameras in question. However, the company advises that a limited number of cameras have been released to the UK market and may already have been purchased.

UK customers who purchased a FinePix S2 Pro with any of the following serial numbers after 20 October 2002 should contact 01234 218388 to ascertain whether their camera requires assessment and repair:

Between serial numbers 24L00441 and 24L00680
Between serial numbers 24L01057 and 24L01256
Between serial numbers 24L01553 and 24L01863
Between serial numbers 24L10257 and 24L10608

In addition, Fujifilm will be pleased to carry out an assessment on any cameras purchased outside the UK, providing that the user is resident in the UK.

Explanation of power supply 'lock-up' :

During the manufacture of the camera body of the FinePix S2 Pro, a resistor is added to the power supply circuit in order to suppress possible voltage spikes in battery supply. Without this resistor, it is possible that the camera may 'lock up' and become inoperable.

The chance for a camera to fail while in use is very remote, and may not happen in the camera's lifetime. However, Fujifilm would like to ensure complete customer satisfaction with its products, and is therefore offering a no-charge precautionary evaluation and service of any FinePix S2 Pro camera that could be affected by this condition.

Adrian Clarke, Director of Consumer Products, Fujifilm UK, commented, "Fujifilm would like to stress that customers who have placed their confidence in this excellent camera should have no cause for concern. A great number of photographers use the FinePix S2 Pro for business and commercial purposes, and we want to be absolutely certain that the camera will continue to give trouble-free service for many years. We would like to thank our customers for their continued support of our products, and should there be any cause for concern regarding the
FinePix S2 Pro, we would encourage them to call the number quoted for more information."