|Previous news story Next news story|
Nikon D100 firmware update
There has been talk of a 'recall' elsewhere, we can clarify that this is simply a firmware update but it is one which can't be applied by the user. This update solves an issue with White Balance Bracketing: "When Image Review (Custom Setting 1) is set to On and Bracket Set (Custom Setting 11) is set to WB Bracketing it is possible that the White Balance bracketing feature may not perform as expected. Additionally, if Image Review is Off but the Monitor button is pressed while images are being written to the CF Card the White Balance bracket may not perform as expected." Check your camera by viewing exposure information in camera, simply display an image and press the left or right arrow until 'FIRM VER' is displayed. Nikon D100 cameras with firmware V1.0 will need updating.
What to do if you think your camera is affected:
Nikon has developed a solution for this issue that can be performed at Nikons service center. Any user who feels that this issue might interfere with their shooting should contact Nikon and request a pick up tag. There are two ways to contact us:
1) On the Web, go to www.nikonusa.com and click the Contact Us link at the top of the page. Choose Photo Equipment from the first popup menu and Digital Cameras from the second. Click Next. On the following page enter D100 in the Product popup and fill in your name full contact and shipping information.
In the Message section enter either D100 Return Shipping if you just want Nikon to email you a prepaid shipping label or D100 Return - Need Box if you wish Nikon to send you a box with a return label to return your camera in. You should recieve your shipping information the same day.
2) You may also call us toll-free at 1-800-645-6687; be aware that you may need to wait to speak with a representative.
up to date with the D100 page at the
Nikon USA Digital Technical Support Center
(click on PDF Guides, Manuals & Information for this note)