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This
story is making TV headlines around the world, when someone as big as
Sony announces they'll be selling consumer products direct online it's
defintely going to cause a big shake-up in the high street (although they
have been selling Vaio PC's online in the US for a few months).
Reuters:
Sony to Sell Consumer Electronics Online
By
Yuko Inoue
TOKYO (Reuters) - Japanese electronics
giant Sony Corp said on Tuesday it will start selling its consumer electronics
products online, sending shock waves through the country's closely-knit
dealer networks.
Sony said it had formed a new company,
Sony Style.com, jointly with its domestic sales unit to sell customized
electronics appliances through its Web site, beginning on Tuesday with
its VAIO personal computers.
It aims for annual sales of 10 billion
yen ($93.25 million) in the initial year, a Sony spokesman said.
The move will make Sony the country's
first manufacturer to sell a range of consumer electronics products directly
online.
``The point is that customers can buy tailor-made products,''
the spokesman said.
``They can buy VAIO computers with memory
chips smaller or larger than the existing line-up. They may prefer certain
software contents or net services pre-installed and vice-versa.''
The site will expand beyond VAIO computers
and its peripheral products to include digital cameras, portable music
players and other types of audio-visual equipment later this year.
Frequent customers will receive free
Internet access through Sony's Internet provider So-net, based on a point
system derived from the amount of goods purchased from the site at http:/www.jp.sonystyle.com.
The goods, paid by credit card, will be delivered directly
to a customer's home.
Sony will also consider eventual sales
of music content to be downloaded from the new Web site, the spokesman
added.
Family-Like Ties With Dealers
While electronics and auto industries
are seeking ways to sell products online as a way to cut distribution
and inventory costs, they have been treading carefully for fear of upsetting
dealer networks.
Companies that boast strong retail networks
like Matsushita Electric Industrial Co and Toyota Motor Corp, are particularly
cautious to protect their family-like ties with dealers, a reason often
cited as a slow start for Japan's e-commerce.
Sony currently owns some 2,000 ``Sony
Shops'' throughout Japan that sell mainly Sony products.
According to the Nihon Keizai Shimbun
newspaper, Sony's products to be sold on the Web will have the same price
tags as those sold at retailers to avoid possible friction with dealers.
But the move has already threatened mass
merchandisers. A big retail chain official, who asked not to be identified,
said that his company would consider not stocking Sony products if Sony
does not listen to the concerns of the retailers.
U.S. Cd Retailers Sue Sony Music
Sony's announcement comes only a day
after a group of thousands of record stores in the United States said
they would sue Sony Music Entertainment for allegedly forcing retailers
to sell CDs that drive consumers to Sony's online stores.
The group said the suit charges that
Sony is illegally forcing retailers to carry compact discs with software
and promotional inserts directing consumers to competing retail locations
owned or operated by Sony.
Earlier, Sony president Nobuyuki Ideo,
who aims to transform Sony into a vast ``e-empire'' selling everything
from consumer electronics to music, said that he expects 30 to 40 percent
of all Sony products to be sold online in the future.
($1-107.23 Yen)
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