RickVancouver

RickVancouver

Joined on Jul 29, 2013

Comments

Total: 2, showing: 1 – 2
On Nikon Coolpix AW110 preview (91 comments in total)

Update! Delivered the camera to Nikon today and received notice within an hour that they will replace the camera.. Very impressed with the quality of their support!

Direct link | Posted on Jul 31, 2013 at 04:40 UTC as 29th comment | 2 replies
On Nikon Coolpix AW110 preview (91 comments in total)

I purchased an AW110 on July the 19th – used it 3 times, I was impressed with the ergonomics of the camera – I’m using it with neoprene gloves – balancing in a sea kayak. However on the 3rd use I noticed moisture on the lower part of the screen which rapidly spread to fog the whole screen – then killed the display. Clearly water had somehow gotten into the camera despite the battery cover being securely locked. I returned it to the store – assuming they would replace it as it was clearly faulty. But no! As the camera was suffering from ‘water damage’ they would have to return it to Nikon and that I was told would take 6 - 8 weeks. If it was then deemed to be a fault they would replace it. I’ve called the local Nikon office who has offered a quicker two week process if I can get the camera to them – but beware even though they say these cameras are waterproof – some stores are not willing to stand behind that statement! I have this horrible feeling that I just bought a problem camera.

Direct link | Posted on Jul 29, 2013 at 23:07 UTC as 30th comment
Total: 2, showing: 1 – 2