I must be the black sheep of the Leica "family". When I walked my brand-new camera in to be serviced at the Leica facility in New Jersey, I was met by a hatchet-faced b___h who treated me like I was trying to rip them off, even denying that my camera was under warranty despite my having shown the warranty and sales receipt. When I insisted, she sullenly agreed that it was indeed under warranty and I was delighted that it was examined immediately, while I waited. I was less than delighted when they couldn't find what was making it shoot without pressing the shutter-release, repeatedly. My Leica "family" sent me packing without repairing my camera- my LEICA LEMON Customer service stinks and they are NOT "there for you", it's just a lie.