Jogger: "if the camera undergoes sudden motion while recording; motion generally inconsistent with smooth video recording"
most people dont want to beleive this and think that waving the camera around like a speed-addicted squirrel produces good video
I bought NEX-N5 and have this clicking issue.
I talked to Sony support guys, they used words “reduce” , “improve” and avoided words “we will fix it” ? Does it mean the issue is not fixable?
I still have a few days to return the camera and it looks like I will ,because nobody can tell me “Yes, you will not hear this clicking after our service
cxsparc , do you really want to buy defective camera?If No , I see one reason only why you think this defect is not a big deal.
11:57 PM Customer: I think not ... I tried take video at home I hear clicking when I playback only12:00 AM Luke - (C3L3): I have documented your contact and we will update you with the results of our assessment once it is completed.12:01 AM Customer: How long it will take ?12:03 AM Luke - (C3L3): I'm sorry we don't have exact time of reference.12:03 AM Luke - (C3L3): However, it will be released in near future.12:03 AM Luke - (C3L3): If you have any further questions, please do not hesitate to contact us at: (800) 222-7669.12:03 AM Customer: we are talking about firmware or I will have to send the camera to you for repairing ?12:05 AM Luke - (C3L3): I suggest that please contact at (800) 222-7669 for further information.12:05 AM Customer: Ok12:05 AM Luke - (C3L3): As we don't have more information about it.12:06 AM Luke - (C3L3): If you need any additional information feel free to stop by our chat room again using the same email address
11:49 PM Luke - (C3L3): Hi. Welcome to Sony Online Support. My name is Luke. Please allow me a moment to review your concern.11:49 PM Customer: thanks11:52 PM Luke - (C3L3): Thank you for waiting. I'm sorry that clicking sound is coming from this Camera . I'll be glad to assist you with this.11:52 PM Luke - (C3L3): When did this first start occurring?11:54 PM Customer: I bought camera 1 week ago. And 2 days ago I tried make video when I walk ... 11:54 PM Customer: I hear it every .. 2 sec..11:55 PM Luke - (C3L3): Okay.11:56 PM Customer: I though I have wrong settings , but then I have read article on dp review that this is official defect11:56 PM Luke - (C3L3): Please let me know if the sound is coming from Camera while taking picture.11:57 PM Customer: can it be fix without sending to you ? some how ... by firmware ?...