Olivier from DxO Labs

Hi Scorpius1,

Thank you for your feedback, I will transfer it to the product manager.

Have fun with DxO FilmPack!
Best,
Oivier

Hi Scorpius1,

Thank you for your feedback, I will transfer it to the product manager.

Have fun with DxO FilmPack!
Best,
Olivier

Hello Denis,

I perfectly understand your point.

If you have a doubt, don't hesitate to try DxO FilmPack 4 directly on your own images to see what it can bring you in addition of what you are...

Hello PenGun,

DxO FilmPack 4 can handle any JPG or TIFF files from any camera body. I think that you made a misunderstanding with DxO Optics Pro, our RAW software which is of course camera...

DonDown,

I'm not sure to understand your point...

Concerning the analog film renderings, what is very unique with DxO is that we have calibrated the films very precisely in order to retreive the...

Hello Sanna,

thank you for your feedback,

Concerning the analog film renderings, what is very unique with DxO, compared to the other solutions you mention, is that we have calibrated the films...

Hello Scott,

Thank you for your feedback, I will transfer it to the product manager.

Have fun with DxO FilmPack
Best,
Olviier

Hello Waterengineer,

I'm sorry to hear what you experienced with the software. DxO is always trying to find solutions for the customers and our customer support team is quite responsive.

DxO...

Hello Hachu21,

Good that you found the answer. To make sure that everyone get it, let me give it here:

The Standard edition is calibrated to support a large number of compact, bridge, and DSLR...

Hello to all,
Thank you for your comments.
You can also have a look behind the scene of DxO FilmPack on this page :
http://campaigns.dxo.com/filmpack/en/US/intro

Best,
Olivier

Hello Peter,

at DxO we also offer special upgrade price to existing customer.

Concerning the price of the upgrade on DxO Optics Pro 8 :
From version "x" (any version) to v8 the upgrade price was...

Hello Norbert75,

Unfortunatly the XPro-1 is not supported and there is about no chance to get it supported in short or mid term

Unfortunatly, the reason comes from Fuji itself.

here is full...

Hello BoatGuy,

At DxO, we push as hard as possible to make the DxO Optics Modules available. We did approx 5.000 modules in 2012.
We opened a new lab in Seattle to increase our capacity. Our task...

Sandy,

The offer is extended so people who were away with their familly during xMas can still benefit from it.

I really don't see why anyone should feel offended about an offer extension ...

in...

Sandy,

Everyone should be happy to see that we give a free upgrade to those who have bought a previous version even 2 months prior to the release (and the announcement) of version 8.

For those...

Sandy,

Thank you for your message, it gives me the opportunity to refresh the memory with a list of all the updates that were made on DxO Optics Pro in 2012.

Prior to be in version 8.0, it was...

Hello Sandy,

There is something that you must have not understood or that you don't want to understand:

For existing customer, there is what we call a Customer account that you can access here :...

Hello Mike,

As I said earlier, my suggestion is that you ask the hotline directly because I don't know myslef.
They will be able to identify if something went wrong during installation or give you...

Hello Mike,

Please don't hesitate to download the 1 month trial version. I'm quite sure that if you do have a wide angle lens or if you need to deel with perspective controls, you would really...

Hello ecphot,

For volume anamorphosis, let's say that it is a1 clic tool (not completly auto) as you need to choose between diagonal correction or horizontal/vertical correction.
You can get more...