Olivier from DxO Labs

Hello Peter,

at DxO we also offer special upgrade price to existing customer.

Concerning the price of the upgrade on DxO Optics Pro 8 :
From version "x" (any version) to v8 the upgrade price was...

Hello Norbert75,

Unfortunatly the XPro-1 is not supported and there is about no chance to get it supported in short or mid term

Unfortunatly, the reason comes from Fuji itself.

here is full...

Hello BoatGuy,

At DxO, we push as hard as possible to make the DxO Optics Modules available. We did approx 5.000 modules in 2012.
We opened a new lab in Seattle to increase our capacity. Our task...

Sandy,

The offer is extended so people who were away with their familly during xMas can still benefit from it.

I really don't see why anyone should feel offended about an offer extension ...

in...

Sandy,

Everyone should be happy to see that we give a free upgrade to those who have bought a previous version even 2 months prior to the release (and the announcement) of version 8.

For those...

Sandy,

Thank you for your message, it gives me the opportunity to refresh the memory with a list of all the updates that were made on DxO Optics Pro in 2012.

Prior to be in version 8.0, it was...

Hello Sandy,

There is something that you must have not understood or that you don't want to understand:

For existing customer, there is what we call a Customer account that you can access here :...

Hello Mike,

As I said earlier, my suggestion is that you ask the hotline directly because I don't know myslef.
They will be able to identify if something went wrong during installation or give you...

Hello Mike,

Please don't hesitate to download the 1 month trial version. I'm quite sure that if you do have a wide angle lens or if you need to deel with perspective controls, you would really...

Hello ecphot,

For volume anamorphosis, let's say that it is a1 clic tool (not completly auto) as you need to choose between diagonal correction or horizontal/vertical correction.
You can get more...

Hello ecphot,

DxO ViewPoint bases its automatic correction on the sensor size + the focal lenght in order to make correctly the volume anamorphosis correction.

(lens / camera profile are only...

Mike,
that is strange, I answered to the private message through DP tool. (not via email)
I will send it again, tell me if it works

Olivier

Hello micmol2004,

Nothing is planned for now.

The main reason is that Aperture doesn't provide any lens correction (more specifically the distorsion correction)
In order to have a volume...

Hello Raincoat,

At DxO we first focus on Image Quality before everything else. All our applications are driven by that. Then of course, there is stability, speed, ease of use ...

I can see all...

hello Yuyutsu,

I'm sorry to hear that. Version 8 performances are normally similar to version 7 performances.

Here are some hints :

- check that the version 7 (if still installed on your...

(2nd part)

- never answer any inquiry --> Ok, please provide me the opened ticket number that you have so I can check with the customer service. If you didn't get any ticket number, it means that...

Hello Sandy,

Looks like you come here like a hurrican and try to blast everything :)

well, let me try to answer because it is a bit easy to write what you say ...

- "delay in modules". We never...

Mike,

Concerning your technical problem, if it occurs once again, please contact the hotline. They will be able to identify if something went wrong during installation for instance.

here is the...

Mike,

You sent me earlier your question in private and I replied in private. Now I see once again the same question here ...

I won't rewrite everything again. Did you get my answer?

Best,
Olivier

Hello RPJG,

You only need to buy 1 copy

To give a more generic answer :
1 licence = the right to use on 2 different computers any of the standalone / LR plugin / PS plugin

Best,
Olivier