I have two WD hard drives (1T and 2T), plus I bought one 1T each for my two daughters. They have all failed. I can't update the software, because my computer just stops "seeing" it. I had to do a system restore to remove the new driver. The LiveDrive 2T is never live, and most of the time just continually connects and disconnects even on a good day. Useless! I can't connect directly because it doesn't work that way. I can only use the Essentials 1T as a giant flashdrive, because the backup software never works. Thumbs down!