Rbrt

Rbrt

Lives in United States United States
Joined on Apr 26, 2008

Comments

Total: 110, showing: 1 – 20
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In reply to:

brian1366: Paid $79USD last night to download and install the STANDALONE version of Lightroom 6 Upgrade.
Sure Adobe isn't promoting the standalone version much and they put the link at the bottom of the webpage, but it wasn't that hard to find. A lot of whiners on here.

@Barry Pearson...

We can argue your point regarding processes, but it's like fighting over how many angels can dance on the head of a pin. Adobe is an industry leader and has the resources to do better. They can reasonably be expected to do better. As you said "They have only themselves to blame!"

With respect to your lesson for purchasers... the other lesson would be for software companies who rush into the launch before adequate testing is done!

Direct link | Posted on May 6, 2015 at 11:37 UTC
In reply to:

brian1366: Paid $79USD last night to download and install the STANDALONE version of Lightroom 6 Upgrade.
Sure Adobe isn't promoting the standalone version much and they put the link at the bottom of the webpage, but it wasn't that hard to find. A lot of whiners on here.

@Barry Pearson...

"It is important to keep separate the 2 aspects: design of the product; and design of the download process."

Disagree. The installation process is part of the software design and processes. It is the process by which the software bootstraps itself onto your computer. It is one of the most important processes in the product - without it, nothing else matters. The distinction you describe is artificial. Good software design requires attention to ALL processes.

Adobe has the resources to do better. They are a leading software maker and their customers have a right to expect the highest standard. This is not some struggling startup.

Direct link | Posted on May 4, 2015 at 11:16 UTC
In reply to:

brian1366: Paid $79USD last night to download and install the STANDALONE version of Lightroom 6 Upgrade.
Sure Adobe isn't promoting the standalone version much and they put the link at the bottom of the webpage, but it wasn't that hard to find. A lot of whiners on here.

Brian1366, I'm not sure what your criteria is for a "beautifully designed interface" but that is a very high standard to meet. For me, it would start with making sure the download process is trouble free - for example, if you try to download the software YOU HAVE PAID FOR using a browser that is not supported, you would get a message that says "Downloads are not supported for the browser you are using. Please try another browser." HTML 413 error pages (Header too large) are not something users should see when following instructions.

Direct link | Posted on Apr 24, 2015 at 11:19 UTC
In reply to:

brian1366: Paid $79USD last night to download and install the STANDALONE version of Lightroom 6 Upgrade.
Sure Adobe isn't promoting the standalone version much and they put the link at the bottom of the webpage, but it wasn't that hard to find. A lot of whiners on here.

You're entitled to your opinion but you are not entitled to slag those of us who found the process confusing and badly engineered. Before you start insulting me as a "whiner", you should know that I just retired after many years spent earning a decent living as a software developer and have been using LR since version 2.

One thing that is axiomatic in software development is that poor interfaces generate huge tech support loads. This is certainly the case here.

Direct link | Posted on Apr 23, 2015 at 14:20 UTC
In reply to:

Rbrt: I live in Canada and have finally managed to install the Lightroom 6 standalone upgrade. It has not been easy.

Took quite a bit of hunting and clicking to find a link for this. Paid for the upgrade with my credit card. Order took 24 hours to be processed. Once processed, I clicked on the link to download. Got an html error message saying "Header too Large". Called the 8000 number. On hold for a half hour and gave up. Tried their chat support. Better success. Got a response within 5 minutes. Support guy said problem was my browser (Firefox); suggested I try Chrome. Did that and download worked. Started the install. Install software reported there was a reboot pending. Did the reboot. Successfully started the install... (cont'd in response)

...(cont'd) Install wanted me to log on with my Adobe ID (apparently Adobe is determined to get us all on the cloud no matter what they say about continuing to support standalone for LR). Logged on with my Adobe ID. Adobe prompted for a serial number. Assumed this was the LR 6 SN I had been given. Nope. Wanted the serial number of LR 5, which I was upgrading from. Took a while to figure that out because screen messaging is not clear. Entered that and installation went fine. LR 6 started up and asked if I wanted to convert my catalog. Said yes. LR 6 opens up but no images from my LR 5 catalog have made the transition.

This has not been the sort of easy process it has been in the past and it has not been a well engineered one. I expected better from Adobe.

Direct link | Posted on Apr 23, 2015 at 14:17 UTC

I live in Canada and have finally managed to install the Lightroom 6 standalone upgrade. It has not been easy.

Took quite a bit of hunting and clicking to find a link for this. Paid for the upgrade with my credit card. Order took 24 hours to be processed. Once processed, I clicked on the link to download. Got an html error message saying "Header too Large". Called the 8000 number. On hold for a half hour and gave up. Tried their chat support. Better success. Got a response within 5 minutes. Support guy said problem was my browser (Firefox); suggested I try Chrome. Did that and download worked. Started the install. Install software reported there was a reboot pending. Did the reboot. Successfully started the install... (cont'd in response)

Direct link | Posted on Apr 23, 2015 at 14:16 UTC as 22nd comment | 4 replies
In reply to:

El Pix: "Adobe has confirmed that all the non-connected features will be included in a standalone software package called Lightroom 6, which will continue to be available as a perpetual license for $149. It's also available to existing Lightroom customers for $79 as an upgrade to any previous version."

Sorry, but I live in Finland and this option does not exist anywhere on Adobe's web pages. So, how about correcting that statement? The only standalone upgrade I can access is version 5 (which I already own).

I live in Canada. Went to the Adobe web site and after much hunting and clicking, finally found the page where I could buy an upgrade to standalone Lightroom 6 (from 5). Entered credit card info and had to wait 24 hours for the order to be processed. Order finally processed and clicked on the link Adobe provided for the download. Got a 413 html error page reporting "Header Length too Large". Called Adobe, was put on hold for over a half hour. Finally gave up on phone and hung up. Now Adobe has my money and I have no software. Still getting that stupid error page.

Direct link | Posted on Apr 23, 2015 at 12:29 UTC

Went to the Adobe web site and after much hunting and clicking, finally found the page where I could buy an upgrade to standalone Lightroom 6 (from 5). Entered credit card info and had to wait 24 hours for the order to be processed. Order finally processed and clicked on the link Adobe provided for the download. Got a 413 html error page reporting "Header Length too Large". Called Adobe, was put on hold for over a half hour. Finally gave up on phone and hung up. Now Adobe has my money and I have no software. Still getting that stupid error page.

Direct link | Posted on Apr 23, 2015 at 12:27 UTC as 7th comment
On GoPro announces Hero4 lineup article (111 comments in total)
In reply to:

matt1941: The Hero "basic" will kill all chinese knock-offs...

Great move.

now Gopro have an even stronger position all over the action camera market.

Very well done, I could not imagine how they could strengthen their position in the market but they did on both end.

I own 2 Hero 3s and I'm very happy to see the heightened FPS for 1080, as well as the high fps for higher resolution modes.

What I would really like to see is support for different lens configurations. Right now, the GoPro supports one fixed very wide angle lens. Some way to narrow the field of view would be welcome.

Direct link | Posted on Sep 29, 2014 at 18:28 UTC
On Nikon announces AF-S Nikkor 20mm f/1.8G ED article (67 comments in total)
In reply to:

Zerixos: I've got both the 28 and the 85 1.8G what are great lenses to use, even on the D800. This will be a nice add to the bag for landscapes. If They come with a new 105 or 135G, my bag will be pretty much filled for the next coming years.

I'm with you on the need for a 135. Would be very nice to have.

Direct link | Posted on Sep 13, 2014 at 10:50 UTC
On Nikon announces AF-S Nikkor 20mm f/1.8G ED article (67 comments in total)
In reply to:

sportyaccordy: 82x80mm so it's a big honker... but it's only 355g, I'm guessing due to the plastic construction

Pretty cool, but still... Nikon we need lenses like this on DX. 16 1.8, 24 1.8 in addition to the 35 and 50 1.8s, and then an 18-70/2.8-4 and 18-50/2.8 or even 18-50/2-2.8 like Samsung has, with VR of course.

Really looking at things now Nikon could use a big upgrade... some mirrorless bodies, an in body IS, and making DX a viable pro option. It's getting a little silly at this point.

A new 135 would be nice for those of us who shoot prime.

Direct link | Posted on Sep 13, 2014 at 10:48 UTC
On Ricoh surfs into action camera market with WG-M1 article (108 comments in total)
In reply to:

KameraFever: What does this have over the GoPro beside being waterproof?

LCD monitor (a separate optional attachment for the GoPro)

Direct link | Posted on Sep 11, 2014 at 09:07 UTC
On Nikon D810 Preview preview (1601 comments in total)

That WT-5A Wi-Fi is not cheap. $900 or nearly a third the price of the camera body!

Direct link | Posted on Jun 26, 2014 at 09:48 UTC as 338th comment | 2 replies
In reply to:

Rbrt: Ultra wide angle lens may show a wide field of view but is not good for details like license plate numbers.

Thanks everybody!

Direct link | Posted on May 29, 2014 at 10:22 UTC
On Portfolio: Photography student Luke Evans article (172 comments in total)

Imagination and creativity. I like it.

Direct link | Posted on May 26, 2014 at 12:21 UTC as 50th comment
On Never forget a Photoshop or Lightroom shortcut again article (70 comments in total)
In reply to:

Rbrt: Very useful but why have the thing looking like you are viewing it through a white translucent screen? Would be nice to see more contrast.

Thanks for your response. Perhaps tooltips would help. Still in all, a very nice contribution to the community. Don't let the comments get under your skin.

Direct link | Posted on May 20, 2014 at 09:39 UTC
On Never forget a Photoshop or Lightroom shortcut again article (70 comments in total)

Very useful but why have the thing looking like you are viewing it through a white translucent screen? Would be nice to see more contrast.

Direct link | Posted on May 19, 2014 at 11:43 UTC as 29th comment | 2 replies
In reply to:

ZhanMInG12: WTF is with no. 7?

Why do you say its the weakest? I thought it was one of his better images myself.

Direct link | Posted on May 4, 2014 at 10:25 UTC

Anybody else have trouble with the sound? I got to about halfway through and the sound cut out. Now, even when I replay it, I get no sound. Its not my equipment - sound checks out fine on other sites and locally stored videos.

Direct link | Posted on Apr 19, 2014 at 11:19 UTC as 2nd comment
On Sigma 50mm F1.4 DG HSM | Art Lab Test Review preview (571 comments in total)

I'd like to know if Sigma has any intention of producing Art primes for 135mm and something below 35 - say 28.

Would love to see a 135 Art. Just long enough to shorten perspective artfully but not long enough to be severely limiting to hand held shutter speeds.

Direct link | Posted on Apr 17, 2014 at 19:11 UTC as 161st comment
Total: 110, showing: 1 – 20
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