MacDog44

MacDog44

Joined on Mar 13, 2012

Comments

Total: 4, showing: 1 – 4
In reply to:

MacDog44: This is my first post to the forums although I have been reading dpreview for years.

I just spoke with Steve in the Fujifilm USA Service Center. I was informed that I would have to cover shipping expenses to send it in to have the sensor replaced. This is unacceptable. Has anyone had any success getting a refund. At this point that is all that will satisfy me.

Never had these issues with Nikon or Sony!

@PJInTheUSA and tkbslc

It is Fujifilm's fault that they sold me a faulty camera. Bottom line is that it is not a truly functional camera. I can't take photos in certain conditions which make it something I do not want to carry. Who know when a orb will show up? A reflection of a car window, buliding, light, etc...

If you paid money to ship your camera back to Canon, you are a sucker and need to get some balls!

Direct link | Posted on Mar 14, 2012 at 01:01 UTC
In reply to:

MacDog44: This is my first post to the forums although I have been reading dpreview for years.

I just spoke with Steve in the Fujifilm USA Service Center. I was informed that I would have to cover shipping expenses to send it in to have the sensor replaced. This is unacceptable. Has anyone had any success getting a refund. At this point that is all that will satisfy me.

Never had these issues with Nikon or Sony!

Agreed!

Direct link | Posted on Mar 13, 2012 at 19:18 UTC
In reply to:

MacDog44: This is my first post to the forums although I have been reading dpreview for years.

I just spoke with Steve in the Fujifilm USA Service Center. I was informed that I would have to cover shipping expenses to send it in to have the sensor replaced. This is unacceptable. Has anyone had any success getting a refund. At this point that is all that will satisfy me.

Never had these issues with Nikon or Sony!

It seems reasonable to have to wait for them to possibly get it right in May?

That logic seems ridiculous.

BTW. My brand new car's engine is broken. I will wait until May to get it fixed. I will just take the bus instead.

Direct link | Posted on Mar 13, 2012 at 17:58 UTC

This is my first post to the forums although I have been reading dpreview for years.

I just spoke with Steve in the Fujifilm USA Service Center. I was informed that I would have to cover shipping expenses to send it in to have the sensor replaced. This is unacceptable. Has anyone had any success getting a refund. At this point that is all that will satisfy me.

Never had these issues with Nikon or Sony!

Direct link | Posted on Mar 13, 2012 at 14:25 UTC as 36th comment | 10 replies
Total: 4, showing: 1 – 4