Indulis Bernsteins: The Fuji "cover up" and spin continues- there is no official word on their global web page (or the Australian web page) about a sensor replacement for the X-10. So I have no confidence that the replacement will be offered in Australia. Am I supposed to buy the defective camera, then hope that I get a letter?
You will not get a letter. You have to phone Fuji AUstralia and ask them to place you on a list. You get no comfirmation of that you are on the list though.
XmanX: Thanks, but no thanks. I have no interest in replacing the sensor in my faulty X10.
In a few years, my White Orb monster will become a special collector's item that I intend to sell for significant profit. To preserve it well, I have just ordered the Fuji leather carrying case.
ROFLMAO! You're hilarious!
That is a good start. Now is IQ affected. Waiting to see the verdict from DPR and hopefully the release of their review.
bassandbligh: This camera is amazing!! Haven't seen the 'orbing' issue on any of the X10's we've sold. Over 30!! Think it's something of nothing to be honest. Half of the people who dislike it, don't even own one!
iAPX: That's what I thought: the sensor should be changed. How the existing X10 owners will have access to this sensor "upgrade" ? Is there any clear policy?
Yes. Contact your local fujifilm and get your name put on a list to get it replaced. Only if you ask will you get it replaced.
robreed: I'd like to see dpreview post their review of the unit they have been testing.
Waiting for the best possible result doesn't seem to be the most unbiased way to do things. There's a long history of tech reviewers testing, and then reviewing whatever unit they receive. A review unit that comes DOA or with an obvious and unique defect might be an exception. But it seems pretty clear given these statements from Fuji that the 'orbs issue' is the rule not the exception to the rule.
There are quite a few owners with these cameras now and others still deciding whether to purchase or not (before the updated sensor).
Of course a follow up review would may be warranted once after the refresh, but I fail to see why an anticipated update invalidates a review of the currently shipping model.
Considering we have been waiting 2 months for the review and now how to wait another two months for the supposed fix I would think it would be a reasonable request that you have made.
Ace Disgrace: I can see a new X10-? will be released this year, this is a fine camera and im glad i have waited for a few months before running to the store and buying it. Same goes with any other camera that will be release in the future. it is always smart to wait.
Fujifilm didn't mention about cost or if its free. the hardest part here is having to go through all the troubles because of a company mistake.
And for the people who always complain about dpreview's posts... all i can say is have respect for the staff that they go through testing and studying the products pro's and con's. In the 80's you wont get these reviews unless you buy a magazine. be thankful that you can get these news and reviews for free from this site.
Fuji Australia told me or I need to do is organise postage to them and they will take care of the rest.i.e. no charge.
tinternaut: It's not nice to have a product recall but at least Fuji are doing something about their foo fighters.
It is not really a recall. Just a send the camera in for a replacement if you want to because we don't really beleive it is a problem.
sroute: Is the definitive solution a lens cap?
It's a blind fold.
AbrasiveReducer: Oh dear. I knew this day would come. Not sure how they will resolve it, but if they do, DPR readers will have to find something else to complain about. My suggestion: The D800 has too many megapixels and the 5D III has too few. This way, you can argue in both directions at the same time.
We will gladly find something else to complain about but will you? Complaining about people complaining that is.
sgoldswo: @Roland Karlsson not much benefit to me of posting here other than having spited an obviously organised online hate campaign about an issue I haven't found to impede real world use of the camera. I didn't say much about the obviously overblown Nex 5n clicking issue, even though I thought that was bunkum, but the spite and hate I saw on this thread made my blood boil.
I would encourage people to try the camera before they believe all the the rubbish posted here about it.
The last thing people should do is try this camera until Fuji fix it.
Allan K: I have found that the firmware update fixes the problem in daylight shots but only in EXR mode. It seems to make no difference to white discs caused by by bright highlights due to indoor lighting or night shots.
@Allan. The white disc effect was definitely not fixed. It made no difference, did you read the article? Plus the supposed fix only affected EXR dial mode to which there was no difference.
Where did you read they used a smaller aperture? Reducing exposure is the only way to reduce orbs but you pay a big penalty for that in the IQ department. You need to reduce exposure by at least 3 stops.
It would have only fixed it by raising ISO. Do you like shooting ISO800 in broad daylight?
graynoise: As a very satisfied owner of the X10, I'm surprised by the attention and anger the orb issue has generated. Perhaps I'm too cynical, but it feels like a bit of a beat-up. On one level I appreciate the attention to detail of the DPR test, but on the other hand I think it takes away from so many great things about this camera.
It would be interesting to see a show of hands from owners of the camera.
Pop Quiz, Fuji X10 orbs:
a) Major issue. I want my money back!b) Disappointing, but not a deal breakerc) Minor annoyanced) What's this about orbs?
Disclaimer: I don't shoot a lot of metallic balls with my X10, or sunsets over water, and before reading this test was unaware of the orb issue.
a) Major Issue.
FredW: x10 serial numbers do matter (posted in FTF to actually gather serial number input)
Recently purchased the x10 knowing full well the orb controversy but was taking a chance anyway. I have not been able to produce any orbs of the nature seen online like with DPReview's 'camera A' or DCResources. My x10 is at least as good as DPReview 'camera B' (better IMHO).
Then I happened upon this post :
I think the internal serial numbers will tell a significant story. There must have been some kind of unannounced sensor change because my camera is very new :
21g00924 FPX 21043112 593130323233 2012:01:10 FBA030214186
That's to say that my x10 was manufactured in January 2012 and I have good confidence in the camera based on my full sunlight and nightime tests.
So let's see those internal serial numbers in the FTF. Maybe the true story will unfold.
Best Regards, Fred
Do you find camera B acceptable?
Octane: Did you do any tests with a different camera (not an X10 but one with similar resolution) in the same conditions? It would be interesting to see side by side what 'normal' looks like to get an idea how bad/distracting the white disk effect is.
This is a hilarious response.
The first pic is the X10
The second pic is from the X10
The third pick s from an LX5
Xiaomao: I'll skip X10 for sure. X11 or X20 will be my choice.Fuji is very unlikely to make followed up X series that are infected by orbs.
Make sure you are not an early adopter though. Wait until others have looked at it and confirmed no major flaws.
Barney, thanks for the article.
The Sigma SD9 (disc with hard edge) and SD10 (blob with hard edge) both orbed. Look at your reviews.
If that is not modern enough then there is a Nokia camera phone that produces orbs as well.
GaryJP: Thanks so much for this.
And the most interesting thing that you have added to the debate is that there's an apparent inconsistency in camera manufacturing that makes it a bit of a crap shoot how bad the problem will be for you.
Hrvoje: Firmware workes for neither camera and won't work for camera C. All firmware did was change the EXR mode. The camera selects a higher ISO than previously. No other modes are changed.
Why "appears not to fix 'white orbs'"/. It is simple, they did not fix the problem.
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