Curlynob

Curlynob

Joined on Mar 13, 2012

Comments

Total: 3, showing: 1 – 3

Just received an email from Fujifilm:

Thank you for registering your camera for a sensor replacement and also for
your patience in waiting for the sensors to become available. I am very
happy to announce that we now have these parts in stock and we can upgrade your camera as soon as you are able to do without it for a short while.

You will shortly receive some pre-paid packaging with instructions on how
to send your camera to our service centre securely and free of charge.

Direct link | Posted on May 30, 2012 at 11:53 UTC as 15th comment | 1 reply

I just spoke to the UK Service Centre - really nice helpful people. They register your details and will apparently send you a free-post box when the new sensors are ready. The sensor will be upgraded and the camera returned, all free of charge. As a Fuji customer since a c1980 STX-1, I'm happy.

Direct link | Posted on Mar 14, 2012 at 13:34 UTC as 26th comment | 1 reply

I've owned an X10 for a little over 2 months. It's a beautiful camera that has revitalised my interest and enthusiasm for photography. I'm pleased that Fuji are going to fix the problem, and when the time comes, I will send my camera in to be upgraded. I only hope that Fuji don't throw the baby out with the bathwater...

Direct link | Posted on Mar 13, 2012 at 11:15 UTC as 41st comment | 1 reply
Total: 3, showing: 1 – 3