Where do you order from when you're dropping significant coin?

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doug wever
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Where do you order from when you're dropping significant coin?
8 months ago

Okay, the Nikon stays home and the recent Olympus Em-1 is going to Africa this month.  About to buy a number of accessories, perhaps even some glass.

Cost aside as I can see that for myself, who do you guys really trust when you're dropping one or two k?

Not a fan of Adorama, what about B&H, the GearShop this site, others?

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JYPfoto
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Re: Where do you order from when you're dropping significant coin?
In reply to doug wever, 8 months ago

B&H most of the time.  I live in NJ so the shipping time is the same as overnight most of the time.  Adorama and Amazon both charge sales tax in my state.

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Klarno
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Re: Where do you order from when you're dropping significant coin?
In reply to doug wever, 8 months ago

Amazon. I have a rather substantial store credit limit with them, so pretty much all my biggest purchases have been there the past few years.

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ARB1
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Re: Where do you order from when you're dropping significant coin?
In reply to Klarno, 8 months ago

B&H or Adorama

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James Pilcher
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B&H for new, KEH for used
In reply to doug wever, 8 months ago

doug wever wrote:

Okay, the Nikon stays home and the recent Olympus Em-1 is going to Africa this month. About to buy a number of accessories, perhaps even some glass.

Cost aside as I can see that for myself, who do you guys really trust when you're dropping one or two k?

Not a fan of Adorama, what about B&H, the GearShop this site, others?

I have ordered several times from B&H in the last few years. Service and delivery is excellent. I'll order from them again. If I'm looking for used equipment, I always check out KEH because you always get more than you expect from that fine organization.

Jim Pilcher
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Jim Salvas
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B&H - trusted and proven. (nt)
In reply to James Pilcher, 8 months ago
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Jim Salvas

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GeraldW
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Re: Where do you order from when you're dropping significant coin?
In reply to doug wever, 8 months ago

I have purchased expensive new stuff from B&H, Adorama, KEH, Amazon, and Norman Camera.  For used, it's mostly KEH; but also B&H and Adorama and refurbs from Canon's store.  Also one used item through Amazon.

As far as the experience goes:

For new gear, I have had no problems at all from KEH, B&H, Adorama, and Norman.  You can also negotiate price over the phone with Norman.

From Amazon, I bought a Sony SLT-A57 body and two lenses.  The body and one lens were fine; but the 55-300 was without the hood, the internal cardboard packaging was torn, and the lens was very low resolution.  Clearly a return that was simply put back on the shelf.  Amazon made it good when I brought it to their attention and the second lens was brand new and very sharp.  This was bought from Amazon proper; not an "associate"; and shipped from their warehouse.

For used gear and refurbished it's always a bit of a gamble as you may be buying someone else's problem.  I've had the best luck with KEH.  One or two bad pieces; but they do stand behind what they sell and they grade conservatively, so items are often better than expected.

I have had issues with both Adorama and B&H for used.  In both stores, what I was sent was not the exact used item I ordered.  Same make and model; but not the specific one I ordered.  How do I know that?  In one case it was a used Canon Pro 1 listed as in the original box and with a list of included accessories all in 9 condition.  What arrived was without a box, missing several accessories, and no better than a 7 condition.  That, I blame on their stock pickers in the used operation.  They do stand behind what they sell with no hassles; but if they send you the wrong used camera; there's no chance to get the right one if it went to somebody else.  They also don't inspect and grade as well as KEH.

Used from an Amazon "associate" is a real crap game.  A used Canon SX220HS arrived with a card and battery in the camera and a second battery in the charger.  The camera would turn on OK; but after a short (and variable) time would simply shut off.  I got my money back through Amazon's good response; but it was clear the camera was not given a thorough inspection and that the seller didn't know what he was doing.

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rickreyn
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Re: Where do you order from when you're dropping significant coin?
In reply to doug wever, 8 months ago

I buy at Adorama. Don't want to talk to anyone when I return stuff. Like their policies. B&H is similar, but got to talk to someone in NY, NY, which is always intimidating. Scared of Amazon, but probably shouldn't be. Got a $55 credit from Adorama BTW from my purchase of the E-M1 and lens. Applied it toward a flash.

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dv312
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Re: Where do you order from when you're dropping significant coin?
In reply to doug wever, 8 months ago

B&H

Kenmore Cameras

both reliable

I order from whoever has the products, Kenmore being closer to me on the West Coast

Cheers

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doug wever
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Thanks guys, very very helpful
In reply to doug wever, 8 months ago

Thanks guys, very very helpful.

Just put together and saved a package on the B&H website, and I will order once I decide whether or not to buy a second EM-1 body from B&H or rent the second body from borrowlens.com.

I also saw that I could sign up to be notified by B&H as the forthcoming Pro Zuiko lenses come in to stock (7-14 f/2.8 and 40-150 f/2.8), so I did.  B&H says they even send monthly updates per individual future lens they are already listing as coming.  Not sure I'll buy the 300 f/4.0 Pro (over $4K?), not yet listed as a future stock item yet either.

I keep telling myself to rent the second EM-1 body since I'm hoping the EM-1 is updated with better video; or a new top-of-the-line is released by Olympus in late '14 or early '15 although there's currently no indication of that I'm aware of (by your fourth rental though you're going, I should of bought this).

Thanks again.

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SantaFeBill
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Re: Where do you order from when you're dropping significant coin?
In reply to doug wever, 8 months ago

I've had excellent experiences with B&H, and buying used on eBay, although I gather that some have had the opposite re eBay.

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stiger
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Re: Where do you order from when you're dropping significant coin?
In reply to doug wever, 8 months ago

A mom and pop camera shop in Hartford CT. The Camera Bar

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LarsLeibgott
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Re: Where do you order from when you're dropping significant coin?
In reply to doug wever, 8 months ago

Adorama. Anything goes wrong I know Helen Oster will sort it out

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Impulses
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Re: Where do you order from when you're dropping significant coin?
In reply to doug wever, 8 months ago

I've ordered a few cameras ands lenses from the DPR Gearshop as well as B&H, in my experience B&H packs your order better but Gearshop has free two day shipping (even to Puerto Rico, which nobody else can match)... B&H's rewards program can make up for the shipping expenses sometimes tho, they're definitely far better stocked as far as accessories too (I've made lots of small orders at B&H even for non photography stuff).

I can attest that they both have excellent service, I've returned a couple of items to B&H without any fuss. I had to call the Gearshop at one point to clear up an order issue and I remember them answering instantly.

I've placed small orders at Adorama but mostly for non photography stuff (flashlights & accessories, etc). I've ordered one single lens direct from Japan on EBay and it went super well, really fast shipping, I'd probably seek out that seller again if I was looking for another import deal (Wink Camera if I recall correctly, got my 12-32mm from them). Can't say I've had a really bad experience so far.

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LMNCT
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Re: Where do you order from when you're dropping significant coin?
In reply to doug wever, 8 months ago

B&H or Amazon.

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dinoSnake
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Re: Where do you order from when you're dropping significant coin?
In reply to doug wever, 8 months ago

Adorama.  I've been in B&H, and bought there for sure, but you are just a number - they do so much volume, with so many people and orders moving through in a single day, that you never really register as a person there.

I have a very nice rapport with my salesman at Adorama, so much so that when I went in last week to buy another lens he took 10% off as a form of appreciation and to make sure that he was competitive with any other price I may come across later.

I have even more things I need and I'll be returning to Adorama in a day or two.  I like their smaller scale and (in person, at least) more hands-on feel.  It is a person-to-person experience place, not simply move the box and make the sale.

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Brad Ross
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Re: B&H for new, KEH for used
In reply to James Pilcher, 8 months ago

B&H for sure, but I live in NJ and the order comes in a day or so, Adorama, also great, I have not bought a used lens from KEH, I (heard they are great), I go onto fourthirdsphoto forum, and buy them from other members

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drcPhoto
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Re: Where do you order from when you're dropping significant coin?
In reply to doug wever, 8 months ago

doug wever wrote:

Okay, the Nikon stays home and the recent Olympus Em-1 is going to Africa this month. About to buy a number of accessories, perhaps even some glass.

Cost aside as I can see that for myself, who do you guys really trust when you're dropping one or two k?

Not a fan of Adorama, what about B&H, the GearShop this site, others?

B&H

DigitalRev

Amazon

And yes, eBay

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Impulses
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Re: Where do you order from when you're dropping significant coin?
In reply to dinoSnake, 8 months ago

Adorama.  I've been in B&H, and bought there for sure, but you are just a number - they do so much volume, with so many people and orders moving through in a single day, that you never really register as a person there.

I have a very nice rapport with my salesman at Adorama, so much so that when I went in last week to buy another lens he took 10% off as a form of appreciation and to make sure that he was competitive with any other price I may come across later.

I have even more things I need and I'll be returning to Adorama in a day or two.  I like their smaller scale and (in person, at least) more hands-on feel.  It is a person-to-person experience place, not simply move the box and make the sale.

Huh, I didn't realize B&H was a much larger outfit than Adorama, wonder if that reflects at all on their online business. I've noticed Adorama sometimes charges slightly less in shipping but since I started off with B&H and often had some rewards built up I just stuck with them. I'm surprised at just how competitive both store's prices are compared to Amazon.... With other kinds of electronics it's usually so lopsided, even with more niche stuff (HiFi headphones for instance, all specialty stores are never even close to Amazon's prices).

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Barry Stewart
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For visitors to western Canada
In reply to Jim Salvas, 8 months ago

I highly recommend London Drugs. Their pricing is very competitive and Americans are now getting 10% extra in exchange on their dollar in Canada. A store might not have the item in stock — but they have a well-stocked warehouse, so you could time your purchase to your trip and the item could be waiting for you.

For a Canadian shopper, when the dollar was at par, their price on the Bower/Samyang 7.5mm and the Sigma 60 could not be beaten — even on line... after factoring in shipping charges from other vendors. With the 10% dip in the Canadian dollar, London Drugs may now be an even better place for Canadians to shop.

Barry

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