Have you sold to Adorama?

Started 9 months ago | Discussions
2kcougar
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Have you sold to Adorama?
9 months ago

I sent in a lens hoping that I would receive a decent price. They have the same lens listed on their website for $375 with a condition of "E". They told me that they could sell my lens for $150. So, I would get $105. Is this typical of their service?

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Rick Knepper
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You should sell your own lenses.
In reply to 2kcougar, 9 months ago

2kcougar wrote:

I sent in a lens hoping that I would receive a decent price. They have the same lens listed on their website for $375 with a condition of "E". They told me that they could sell my lens for $150. So, I would get $105. Is this typical of their service?

This is an area where the most reputable dealers get sleazy real quick IMO.

I use Craig's List.

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1w12q312qw1
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Re: Have you sold to Adorama?
In reply to 2kcougar, 9 months ago

2kcougar wrote:

I sent in a lens hoping that I would receive a decent price. They have the same lens listed on their website for $375 with a condition of "E". They told me that they could sell my lens for $150. So, I would get $105. Is this typical of their service?

If I remember correctly (about 8 years ago), B&H bought a body from me for $300 and the going price for it was $600 to $700. So, yes, the big companies will sell it for at least double what they pay you. Even with 12% fee, you'd do much better on eBay.

Stan

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coronawithlime
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No, but I contacted them and B & H both
In reply to 2kcougar, 9 months ago

Both offered around $2500 for a top condition D3x with all the OEM stuff, which they were selling at the time for around $3500. As an aside, Competitive Camera in Dallas, which is a large very well stocked professional dealer, offered $1900   Don't hold me to the prices, because I'm sure they shift frequently according to market conditions.

I don't think it's a shady deal, it's just that they have set a price point at which they think it's worth their while. Since I don't think it makes it worthwhile for me, I don't sell to them.

I don't think this is much different from selling a used car yourself vs selling to a private individual.

If you don't feel comfortable with eBay it's kinda the only game in town. Personally, I think I'm better off in the long run selling on eBay and recognizing that there are some business risks for the higher payoff.

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"Sick cultures show a complex of symptoms such as you have named...but a dying culture invariable exhibits personal rudeness. Bad manners. Lack of consideration for others in minor matters. A loss of politeness, of gentle manners is more significant than a riot."
This symptom is especially serious in that an individual displaying it never thinks of it as a sign of ill health but as proof of his/her strength. ...Friday, it is too late to save this culture--this worldwide culture... Therefore we must now prepare the monasteries for the coming Dark Age. Electronic records are too fragile..."
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PaulV
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Re: Have you sold to Adorama?
In reply to 1w12q312qw1, 9 months ago

I have bought and sold many on Craigslist and eBay. I had one really horrible experience selling on eBay but, for the most part, all transactions went well.

If I want to sell to a company and take the financial hit, I'll do KEH.

I bought a used F3 from Adorama in the 90s and it was defective, but I didn't find out until I had run about 20 important rolls of film through the camera. That's the last time I dealt with them aside from getting basic supplies, and I live ten minutes from them.

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MrPicky
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Re: Have you sold to Adorama?
In reply to 2kcougar, 9 months ago

Ive been give a quote over the phone and when they received it they gave me a lot less because it depreciated within a week. All was in like new condition. If you buy something else from them you can negotiate more for your item.

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sportmaster
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Re: Have you sold to Adorama?
In reply to 2kcougar, 9 months ago

Bestbuy buys used cameras.  They offered $1600 for my D4.

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Randy Z
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Try Amazon
In reply to 2kcougar, 9 months ago

I have good luck selling on Amazon.  You can only sell used items that they list new, but you take advantage of their massive audience, and I just price stuff a tiny bit under what others are listing for (you can see them), there's no "auction" or deadlines, and stuff moves fast.  They take a percentage but they give you a bit toward shipping.  You'll do much better than selling thru Adorama.  Amazon deposits your funds in your checking account as soon as you ship.

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Patrick McMahon
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Re: Have you sold to Adorama?
In reply to 2kcougar, 9 months ago

2kcougar wrote:

I sent in a lens hoping that I would receive a decent price. They have the same lens listed on their website for $375 with a condition of "E". They told me that they could sell my lens for $150. So, I would get $105. Is this typical of their service?

I have not used Adorama, but B&H has a good setup on their site to estimate the price and you can ship it out free. I have always gotten what their est. is and I plug it back into store credit. I do it with coolpix and I can imagine that they will get a good return. But they make the process quick easy and no after sale hassles. you will never get what you think you should get.

also I feel the brick and morters have a right to up sell to their hearts content. After all they inspect, clean and attach their name to  it. A lot of times they warranty them for a short time as well.

You should not look at what they are selling it for- instead look at what it is selling for on ebay and factor in all the costs and hassle.

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2kcougar
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Re: Have you sold to Adorama?
In reply to 2kcougar, 9 months ago

Thank you for your responses. Most of the sold listings on ebay were between 275-340. I was figuring my offer would have been in the lower end of that range. I'll look into amazon. It might net me a higher return.

I won't deal with B&H. Their customer service reps have been rude and nasty when I've called. At least the reps at adorama were willing to answer all of my questions and really took the time to show me what I wanted the last time I was there.

sportmaster: I'll buy your D4 for $1600 I can't even believe they would think that was an appropriate price.

For those of you that have used Amazon, did you use the fulfillment by Amazon offer?

Thanks again!

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Randy Z
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Re: fullfillment by amz
In reply to 2kcougar, 9 months ago

I think the fullfillment by amazon is for selling multiple quantities, and involves them holding the items and shipping them.  I'm sure that would add to your expenses.

I just created an account and list my items one by one.  I've sold at least a hundred things, but again, it has to be an exact item that they already carry.

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henryp
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Re: Have you sold to Adorama?
In reply to 2kcougar, 9 months ago

2kcougar wrote:

I won't deal with B&H. Their customer service reps have been rude and nasty when I've called.

I am very sorry you feel this way and apologize for any rudeness.

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soloryb
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Re: Have you sold to Adorama?
In reply to 2kcougar, 9 months ago

2kcougar wrote:

Thank you for your responses. Most of the sold listings on ebay were between 275-340. I was figuring my offer would have been in the lower end of that range. I'll look into amazon. It might net me a higher return.

I won't deal with B&H. Their customer service reps have been rude and nasty when I've called. At least the reps at adorama were willing to answer all of my questions and really took the time to show me what I wanted the last time I was there.

sportmaster: I'll buy your D4 for $1600 I can't even believe they would think that was an appropriate price.

For those of you that have used Amazon, did you use the fulfillment by Amazon offer?

Thanks again!

Rude and nasty? B&H?

I've dealt with them for decades and have never experienced anything but excellent service and polite treatment. I'm certain that they train their staff this way. If you really have a gripe, just call them and speak to customer service. They actually listen to their customers.

I've gotten much better prices for my used equipment from B&H compared to Adorama or KEH. However, KEH does have good  prices on used photo equipment that they sell.

soloryb

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coronawithlime
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favorite B & H story
In reply to henryp, 9 months ago

henryp wrote:

2kcougar wrote:

I won't deal with B&H. Their customer service reps have been rude and nasty when I've called.

I am very sorry you feel this way and apologize for any rudeness.

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Henry Posner
B&H Photo-Video

I have a favorite B & H story.  The very first time I had purchased anything from them.

I got a new Nikon 28-70 f2.8 and it was stiff and scratchy out of the box.  I just knew I was going to have a problem getting the issue resolved and was already about half mad when I called the store.

As I was telling my story to the representative I could hear him typing in the background.  I mistakenly interpreted this to mean he was doing something else and not really listening.

On finishing my story, the representative informed me that he had just shipped a new lens to me and when it arrived I was to take the defective one, put it back in the box, and use the enclosed prepaid shipping label to return it to B & H.  He sent it second day air.

Since that day I have been a steady B & H customer.

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http://www.nightstreets.com
-
"Sick cultures show a complex of symptoms such as you have named...but a dying culture invariable exhibits personal rudeness. Bad manners. Lack of consideration for others in minor matters. A loss of politeness, of gentle manners is more significant than a riot."
This symptom is especially serious in that an individual displaying it never thinks of it as a sign of ill health but as proof of his/her strength. ...Friday, it is too late to save this culture--this worldwide culture... Therefore we must now prepare the monasteries for the coming Dark Age. Electronic records are too fragile..."
--Robert A. Heinlein in "Friday"

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wireless
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Re: Have you sold to Adorama?
In reply to 2kcougar, 9 months ago

2kcougar wrote:

I sent in a lens hoping that I would receive a decent price. They have the same lens listed on their website for $375 with a condition of "E". They told me that they could sell my lens for $150. So, I would get $105. Is this typical of their service?

Yes, that was my experience.  In fact they promised a certain amount if in a certain condition and they came in 30% under that after I sent it in.  I was quite annoyed and won't do business with them again.  Pure bait and switch maneuver.  I was even going to make a considerably-sized purchase from them in the same transaction but they pulled their shenanigans.  Stick with BH is my recommendation.  They are straightforward even if you don't like what they tell you.

-David

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ChapelThrill23
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Re: Have you sold to Adorama?
In reply to 2kcougar, 9 months ago

No but I have purchased from them before and had issues on a couple of occasions. A quick bit of Googling of some of the reseller feedback sites will reveal a lot of issues with Adoroma and suspect practices. I won't use them any more. Instead my typical store is B and H. I've never had a problem with them. So far as selling lenses, I've had good luck doing it through camera forums before and on Craigslist. KEH has also been solid for me.

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