D800 problem

Started 10 months ago | Discussions
Pete Silver
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D800 problem
10 months ago

My D800 for some reason wouldn't turn on. Checked battery etc. but no go so I sent it off to Nikon for repair - still under warranty.

It has come back repaired - they say 'Replaced front body unit and PD PCB Unit.

Seems to work ok but all my settings have gone (PCB replaced I suppose) anyway the firmware is A 1.01, B 1.02 and L is showing L ?.255. That wasn't like that before. Have updated the firmware again but still showing same.

Also using Focal to fine tune my lenses again the camera sends it's serial number as 000000.

I am going to ring Nikon on Monday but has anyone have any thoughts meanwhile?

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Pete Silver

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Nikon D800
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snellius
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I think they have also replaced the TOGO PCB.
In reply to Pete Silver, 10 months ago

I think they have also replaced the TOGO PCB.

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Robin Casady
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Re: D800 problem
In reply to Pete Silver, 10 months ago

Pete Silver wrote:

I am going to ring Nikon on Monday but has anyone have any thoughts meanwhile?

Take a photo and check the serial number in the EXIF data.

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Robin Casady
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rgolub
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Re: D800 problem
In reply to Pete Silver, 10 months ago

Try a 2 button reset?

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Pete Silver
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Re: D800 problem
In reply to rgolub, 10 months ago

Yes the TOGO PCB was replaced as well.Tried a factory reset - still the same.

Checked the exif data - no serial number (listed correctly on a previous picture) which may leave me in a quandary with Nikon for any future repairs. I'll ring them tomorrow.

Also checking the finetune with Focal software, Focal doesn't recognise any adjustments (ie setting the range) to the camera. Looks like no data flowing between the two.

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Pete Silver

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