Corrupt Transcend Card + D800

Started 7 months ago | Discussions
kumariphoto
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Corrupt Transcend Card + D800
7 months ago

Hi There!

My sister and I are wedding photographers, and she ran into a card error during a destination wedding.

So after the wedding, she had to back up the card on her computer. She took the card out of her D800, plugged it into a card reader, plugged the card reader into the computer, and began the transfer like she's done 1000 times.

However, when the transfer was done, she realized that

a) about 100 photos were corrupted.  The actual files were there in finder, but she couldn't open them in preview or in Lightroom.  Each File did showcase the correct file size however. I'm not sure if that is a good sign or not.

b) The card still shows the DCIM folder, however it's completely empty now.

c)  When I try to see the free space in the card it shows that it is still FULL.  Only 20 mb free. Again, I'm guessing that's a good thing.

Now my questions for you is

A)  Can I retrieve my images from those corrupt files? If so, how can I go about doing it?

B)  Can I repair my card?  I ran a card repair program and it found all the files.  However they are in a different file name such as "00000000003.nef 0000000004.nef".  I don't want to pay for these programs and retrieve these files only to find out that they are corrupt and I should have been focusing on fixing the actual files rather than the cards.

Any advice on this issue would be greatly appreciated!  THANK YOU!

Nikon D800
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Carsten Pauer 2
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Re: Corrupt Transcend Card + D800
In reply to kumariphoto, 7 months ago

Try Photorec.

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coronawithlime
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Re: Corrupt Transcend Card + D800
In reply to kumariphoto, 7 months ago

My guess would be that the files are recoverable.  I've seen this file renaming system doing image recovery before.  I've had this occur a few times and always been able to recover the files, but I suspect you may have to use one of the programs available for purchase.

Guess it comes down to your evaluation of the value of files from a destination wedding.

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aus4ever
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Re: Corrupt Transcend Card + D800
In reply to kumariphoto, 7 months ago

kumariphoto wrote:

Hi There!

My sister and I are wedding photographers, and she ran into a card error during a destination wedding.

So after the wedding, she had to back up the card on her computer. She took the card out of her D800, plugged it into a card reader, plugged the card reader into the computer, and began the transfer like she's done 1000 times.

However, when the transfer was done, she realized that

a) about 100 photos were corrupted. The actual files were there in finder, but she couldn't open them in preview or in Lightroom. Each File did showcase the correct file size however. I'm not sure if that is a good sign or not.

b) The card still shows the DCIM folder, however it's completely empty now.

c) When I try to see the free space in the card it shows that it is still FULL. Only 20 mb free. Again, I'm guessing that's a good thing.

Now my questions for you is

A) Can I retrieve my images from those corrupt files? If so, how can I go about doing it?

B) Can I repair my card? I ran a card repair program and it found all the files. However they are in a different file name such as "00000000003.nef 0000000004.nef". I don't want to pay for these programs and retrieve these files only to find out that they are corrupt and I should have been focusing on fixing the actual files rather than the cards.

Any advice on this issue would be greatly appreciated! THANK YOU!

I would try these before attempting any file recovery.
- connect the camera to the computer with the USB cable provided
- try another card reader

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And it cares not which direction the wind may blow.

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amobi
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Re: Corrupt Transcend Card + D800
In reply to kumariphoto, 7 months ago

kumariphoto wrote:

Hi There!

My sister and I are wedding photographers, and she ran into a card error during a destination wedding.

So after the wedding, she had to back up the card on her computer. She took the card out of her D800, plugged it into a card reader, plugged the card reader into the computer, and began the transfer like she's done 1000 times.

However, when the transfer was done, she realized that

a) about 100 photos were corrupted. The actual files were there in finder, but she couldn't open them in preview or in Lightroom. Each File did showcase the correct file size however. I'm not sure if that is a good sign or not.

b) The card still shows the DCIM folder, however it's completely empty now.

c) When I try to see the free space in the card it shows that it is still FULL. Only 20 mb free. Again, I'm guessing that's a good thing.

Now my questions for you is

A) Can I retrieve my images from those corrupt files? If so, how can I go about doing it?

B) Can I repair my card? I ran a card repair program and it found all the files. However they are in a different file name such as "00000000003.nef 0000000004.nef". I don't want to pay for these programs and retrieve these files only to find out that they are corrupt and I should have been focusing on fixing the actual files rather than the cards.

Any advice on this issue would be greatly appreciated! THANK YOU!

You lucky. It looks like you will be able to recover the images. I have a failure with their 32gb but so far no luck in recovering the data. It happens with my D800. I'm done with Transcend. Customer service is zero to none.

After four months with my card they returned it without recovering a single image. I will pay anything to have mine recovered. My computer and camera won't even recognize my card. I will only buy sandisk moving forward.

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Greg Gebhardt
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Second the Sandisk suggestion
In reply to amobi, 7 months ago

I have had only a few SD and CF card failures in my many years of digital photography.  None of the problems ever involved Sandisk cards.

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brianric
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Re: Corrupt Transcend Card + D800
In reply to amobi, 7 months ago

amobi wrote:

kumariphoto wrote:

After four months with my card they returned it without recovering a single image. I will pay anything to have mine recovered. My computer and camera won't even recognize my card. I will only buy sandisk moving forward.

I never had a problem with Transcend. I did have one SanDisk 16 GB CF card fail on my D3S.

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mais51
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Re: Corrupt Transcend Card + D800
In reply to kumariphoto, 7 months ago

kumariphoto wrote:

Hi There!

My sister and I are wedding photographers, and she ran into a card error during a destination wedding.

So after the wedding, she had to back up the card on her computer. She took the card out of her D800, plugged it into a card reader, plugged the card reader into the computer, and began the transfer like she's done 1000 times.

However, when the transfer was done, she realized that

a) about 100 photos were corrupted. The actual files were there in finder, but she couldn't open them in preview or in Lightroom. Each File did showcase the correct file size however. I'm not sure if that is a good sign or not.

b) The card still shows the DCIM folder, however it's completely empty now.

c) When I try to see the free space in the card it shows that it is still FULL. Only 20 mb free. Again, I'm guessing that's a good thing.

Now my questions for you is

A) Can I retrieve my images from those corrupt files? If so, how can I go about doing it?

B) Can I repair my card? I ran a card repair program and it found all the files. However they are in a different file name such as "00000000003.nef 0000000004.nef". I don't want to pay for these programs and retrieve these files only to find out that they are corrupt and I should have been focusing on fixing the actual files rather than the cards.

Any advice on this issue would be greatly appreciated! THANK YOU!

Get Sandisk RescuePro Deluxe - free with any boxed Sandisk Extreme CF or SD card

Most of the times if the PC can see the files the program can recover the files

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mais51
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Re: Corrupt Transcend Card + D800
In reply to kumariphoto, 7 months ago

kumariphoto wrote:

Hi There!

My sister and I are wedding photographers, and she ran into a card error during a destination wedding.

So after the wedding, she had to back up the card on her computer. She took the card out of her D800, plugged it into a card reader, plugged the card reader into the computer, and began the transfer like she's done 1000 times.

However, when the transfer was done, she realized that

a) about 100 photos were corrupted. The actual files were there in finder, but she couldn't open them in preview or in Lightroom. Each File did showcase the correct file size however. I'm not sure if that is a good sign or not.

b) The card still shows the DCIM folder, however it's completely empty now.

c) When I try to see the free space in the card it shows that it is still FULL. Only 20 mb free. Again, I'm guessing that's a good thing.

Now my questions for you is

A) Can I retrieve my images from those corrupt files? If so, how can I go about doing it?

B) Can I repair my card? I ran a card repair program and it found all the files. However they are in a different file name such as "00000000003.nef 0000000004.nef". I don't want to pay for these programs and retrieve these files only to find out that they are corrupt and I should have been focusing on fixing the actual files rather than the cards.

Any advice on this issue would be greatly appreciated! THANK YOU!

Check out this thread

http://www.dpreview.com/forums/post/53012295

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Greg Gebhardt
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Re: Corrupt Transcend Card + D800
In reply to brianric, 7 months ago

brianric wrote:

amobi wrote:

kumariphoto wrote:

After four months with my card they returned it without recovering a single image. I will pay anything to have mine recovered. My computer and camera won't even recognize my card. I will only buy sandisk moving forward.

I never had a problem with Transcend. I did have one SanDisk 16 GB CF card fail on my D3S.

Somehow I knew someone would come to the rescue of their brand! Very predictable. Like you, I am only posting my experience with memory cards.

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brianric
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Re: Corrupt Transcend Card + D800
In reply to Greg Gebhardt, 7 months ago

Greg Gebhardt wrote:

brianric wrote:

amobi wrote:

kumariphoto wrote:

After four months with my card they returned it without recovering a single image. I will pay anything to have mine recovered. My computer and camera won't even recognize my card. I will only buy sandisk moving forward.

I never had a problem with Transcend. I did have one SanDisk 16 GB CF card fail on my D3S.

Somehow I knew someone would come to the rescue of their brand! Very predictable. Like you, I am only posting my experience with memory cards.

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Greg
Jax, FL

Not so much as a defense of Transcend, but more of that even SanDisk can fail. What I don't understand that with a dual slot on the D800 why wasn't the second slot set for backup?

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en792
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Re: Corrupt Transcend Card + D800
In reply to mais51, 7 months ago

mais51 wrote:

Get Sandisk RescuePro Deluxe - free with any boxed Sandisk Extreme CF or SD card

Most of the times if the PC can see the files the program can recover the files

Interesting. Yesterday I received a SanDisk Extreme 32gb SD card from Amazon, but with no coupon offer per:

http://www.lc-tech.com/rescuepro/

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aus4ever
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Re: Corrupt Transcend Card + D800
In reply to en792, 7 months ago

en792 wrote:

mais51 wrote:

Get Sandisk RescuePro Deluxe - free with any boxed Sandisk Extreme CF or SD card

Most of the times if the PC can see the files the program can recover the files

Interesting. Yesterday I received a SanDisk Extreme 32gb SD card from Amazon, but with no coupon offer per:

http://www.lc-tech.com/rescuepro/

The SanDisk Extreme cards that I bought in the past two years came with a RescuePRO Deluxe free coupon with serial number.  Better ask the seller.  In the worst scenario, it is a counterfeit card.

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And it cares not which direction the wind may blow.

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Grig
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Re: Corrupt Transcend Card + D800
In reply to kumariphoto, 7 months ago

I am sorry to hear about your problem, but if you are a wedding photographers - you have to use 2 cards in backup mode... This is very serious business shooting once in a lifetime event...

I had a similar issue when about 140 wedding photos were half gray with one of the 4 brand new Transcend 32GB CF cards on one of my D3s about a year and a half ago... Returned them immediately and don't use anything else but SanDisk cards still in backup mode and so far never had a problem...

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mais51
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Re: Corrupt Transcend Card + D800
In reply to aus4ever, 7 months ago

aus4ever wrote:

en792 wrote:

mais51 wrote:

Get Sandisk RescuePro Deluxe - free with any boxed Sandisk Extreme CF or SD card

Most of the times if the PC can see the files the program can recover the files

Interesting. Yesterday I received a SanDisk Extreme 32gb SD card from Amazon, but with no coupon offer per:

http://www.lc-tech.com/rescuepro/

The SanDisk Extreme cards that I bought in the past two years came with a RescuePRO Deluxe free coupon with serial number. Better ask the seller. In the worst scenario, it is a counterfeit card.

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Bamboo ~
Defiant of all the beats it takes, it bends ... but not to bow too low,
And it cares not which direction the wind may blow.

Not all Sandisk Extreme card comes with RescuePro, only the boxed version, the flatpacked version is slightly cheaper but it doesn't come with any software.  The software is licensed only for 1 year, actually you only need to use it once - more than one and you are really in trouble !

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aus4ever
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Re: Corrupt Transcend Card + D800
In reply to mais51, 7 months ago

mais51 wrote:

aus4ever wrote:

en792 wrote:

mais51 wrote:

Get Sandisk RescuePro Deluxe - free with any boxed Sandisk Extreme CF or SD card

Most of the times if the PC can see the files the program can recover the files

Interesting. Yesterday I received a SanDisk Extreme 32gb SD card from Amazon, but with no coupon offer per:

http://www.lc-tech.com/rescuepro/

The SanDisk Extreme cards that I bought in the past two years came with a RescuePRO Deluxe free coupon with serial number. Better ask the seller. In the worst scenario, it is a counterfeit card.

Not all Sandisk Extreme card comes with RescuePro, only the boxed version, the flatpacked version is slightly cheaper but it doesn't come with any software. The software is licensed only for 1 year, actually you only need to use it once - more than one and you are really in trouble !

I see.  I have never bought memory cards online.  I go back to Hong Kong about once a year and if I don't, someone is going to.

You are right.  Tough wood ... the last time I needed to use RescuePro was 2006.  

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And it cares not which direction the wind may blow.

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