GH3 - Rear screen died today. :(

Started 10 months ago | Discussions
SHood
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Re: GH3 - Rear screen died today. :(
In reply to sea_dragon, 10 months ago

sea_dragon wrote:

Thanks for the suggestions. I did try the eye sensor but it doesn't have any effect. The screen most likely has a connector problem.

I'll contact Panasonic Canada when I get back from vacation on Monday. Thank God this camera has an EVF that is allowing me to continue shooting.

I'm heading to Europe in 5 weeks so I hope I can get this resolved by then.

If my LCD stopped working I may not find out for weeks as I rarely use it.

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sea_dragon
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Re: GH3 - Rear screen died today. :(
In reply to LMNCT, 10 months ago

Actually, since I live about 45 minutes drive from Panasonic Canada, I think I'm going to bring the camera to them myself. I did this with a Roland keyboard a few years ago and they looked at it on the spot. I doubt that will happen this time, but I'll be able to hopefully show them in person what its doing.

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sea_dragon
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Re: GH3 - Rear screen died today. :(
In reply to sea_dragon, 10 months ago

I'm still curious. Does anyone know if there is a master reset for the GH3? The kind that puts it back to out of the box mode where it asks you date/time and language?

While inspecting the body for a reset button, I noticed that the camera serial number has almost completely rubbed off to the point where you can't read it.. It's just ink on a sticker rather than being etched like it is on lenses. Not sure why Panasonic opted for that. I hope this doesn't cause a warranty hassle.

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Jeff Tokayer
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Re: GH3 - Rear screen died today. :(
In reply to sea_dragon, 10 months ago

Most electronic devices today, do not have a physical switch to perform a hard reset. It's usually done via firmware, or a combination of key presses.

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sea_dragon
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Re: GH3 - Rear screen died today. :(
In reply to sea_dragon, 10 months ago

I dropped the camera in to the Panasonic repair shop today and was able to show the technician that will be working on the camera what it's doing. He suspects a loose connection but will know for sure when he opens it up.

Should be a quick turnaround but of course will depend if parts are needed and availability.

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Mike Ronesia
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Re: GH3 - Rear screen died today. :(
In reply to sea_dragon, 10 months ago

Good to hear you were able to show the issue to the right person. I wish it was that easy for everyone.

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Mark James
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sea_dragon
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Re: GH3 - Rear screen died today. :(
In reply to Mike Ronesia, 10 months ago

Mike Ronesia wrote:

Good to hear you were able to show the issue to the right person. I wish it was that easy for everyone.

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Mark James
A.K.A. Mike Ronesia

Yes, it felt good to be able to do this in person.  I phoned Panasonic first and they told me where the service place was so I drove there this afternoon.  I'm lucky to be only ~45 minutes away.

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sea_dragon
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Re: GH3 - Rear screen died today. :(
In reply to sea_dragon, 10 months ago

I just heard from the repair technician and he said the screen itself is bad.  The connections were good.  He's ordered a new screen assembly.

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PC Wheeler
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Re: GH3 - Rear screen died today. :(
In reply to SHood, 10 months ago

SHood wrote:

If my LCD stopped working I may not find out for weeks as I rarely use it.

Same here. Only use it for menus so far. Then back it goes, LCD against the body.

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sea_dragon
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Re: GH3 - Rear screen died today. :(
In reply to PC Wheeler, 10 months ago

PC Wheeler wrote:

SHood wrote:

If my LCD stopped working I may not find out for weeks as I rarely use it.

Same here. Only use it for menus so far. Then back it goes, LCD against the body.

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Phil

I use the EVF for most of my shots, but I also use the screen quite a bit for menus, awkward shooting angles and for video.  It needs to work.

The built in flash is something that I wouldn't notice if it was broken as I never use it.  In fact, I don't think I've ever used it.  But I'd still want it fixed if it were broken.

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sea_dragon
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Re: GH3 - Rear screen died today. :(
In reply to sea_dragon, 10 months ago

So, I got my camera back from service a couple of days ago.  New screen works great.

Then, as I was using the camera today, I could hear something rattling every so often as I handled the camera.  Then this plastic hinge cover piece fell off.  Obviously broken during the screen replacement.

Grrrr!  I just can't seem to win with this stuff.  Now I have to bring it back as this piece is broken and does not stay on.

This is why I dread getting stuff fixed as it never seems to be put back together properly.

Very frustrating.

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