Problem With MS Outlook 2007

Started Jul 21, 2013 | Discussions
John Rushton
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Problem With MS Outlook 2007
Jul 21, 2013

Hi Everyone,

I am having trouble with MS Outlook and Internet Explorer 8 on my Windows XP, SP3, computer. When I try to send or receive an email, with no other programs running, it fails I get a screen message which states that the outlook.pst file cannot be accessed because another program is using it.

Outlook and Outlook Express are ticked as permitted in my Windows Firewall settings.

Sorry to be a nuisance but I have been trying to solve this problem for two weeks now and not made any progress. I am using Googlechrome in the meantime but Outlook does not seem to work with Googlechrome and I want to use the features in Outlook.

I would be very grateful if someone could advise me as to how to make Outlook work properly again.

Best Wishes,

John

digitalshooter
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Do a Ctrl alt del
In reply to John Rushton, Jul 21, 2013

Task manager and shutdown all instances of outlooK that are running.  Restart outlook..

Has nothing to do with ie.

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John Rushton
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Re: Do a Ctrl alt del
In reply to digitalshooter, Jul 21, 2013

Hi digitalshooter,

Thank you for your suggestion.

I had previously looked for that but none were showing and still aren't.

Which other programs would possibly use the outlook.pst file?

Best Wishes,
John

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digitalshooter
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None that I know of. Have you rebooted?
In reply to John Rushton, Jul 22, 2013

Have you scanned for malware or virus?

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digitalshooter
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repair the pst file
In reply to John Rushton, Jul 22, 2013

repair pst

there is a scanpst.exe on your pc

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John Rushton
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Re: repair the pst file
In reply to digitalshooter, Jul 24, 2013

Hi,

I tried switching off the search facility in Outlook, following which I could not open Outlook at all.

I have used the scanpst repair tool and the more extensive Office repair tool available from Add/Remove programs, which did permit me to open Outlook again, both without success in achieving the download of my emails.

The Outlook program still says that Outlook.pst file is in use by another program and cannot be accessed.

I swiotched off search indexing in the task manager processes running list but that did not work either.

If I do a new install of Outlook, will I lose any of my emails?

Best Wishes,

John

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digitalshooter
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Re: repair the pst file
In reply to John Rushton, Jul 24, 2013

do a search for *.pst that is where your mail is.  If you have any mail it could be large in size.

copy it to a thumb drive.

Try to open outlook in safe mode, hold down the ctrl key and click on outlook to start it, what happens?

Also you can try starting your PC in safe mode, do you know how?  If yes once it starts try outlook?

Or for I think 30.00 bucks you can call Microsoft.

Whatever you do, make sure you backup that PST file first.

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digitalshooter
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Re: Problem With MS Outlook 2007
In reply to John Rushton, Jul 24, 2013

Look here

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digitalshooter
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Re: Problem With MS Outlook 2007
In reply to digitalshooter, Jul 24, 2013

Tools > Options > Mail setup tab > UNCHECK "Use Microsoft Office Word 2003 to edit email messages"

When you get the error, in the top blue bar what does it say?  That indicates the program causing the issue from what I read.

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John Rushton
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Re: repair the pst file
In reply to digitalshooter, Jul 24, 2013

Hi Digitalshooter,

Thank you for your time and guidance. It is much appreciated.

Outlook would not open when depressing the Ctrl key and clicking on Outlook for the original reason, i.e. the file was in use by another program.

I ran the windows search facility and found that I had two Outlook.pst files, one of which was an old backup file in a different folder on the C Drive and which my previous Scanpst repair efforts seem to have been directed at. I normally backup to a separate drive but for some unknown reason the old backup file had been saved on C.

So, I ran the Scanpst repair file on the correct Outlook.pst file, which effected a repair. I re-booted and opened Outlook, which worked correctly.

It seems that my operating Outlook.pst file had developed some fault and had not been repaired by my previous efforts because those efforts had been directed at an old backup file instead of the operating file.  I shall delete the old backup file.

Thanks to all who tried to help, especially Digitalshooter who guided me in the right direction.

John

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digitalshooter
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Cool! (nt)
In reply to John Rushton, Jul 25, 2013
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katharinensmith
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Re: Problem With MS Outlook 2007
In reply to John Rushton, 10 months ago

Hi there are two ways to Recover your corrupt Outlook PST files 1) you go for an manual method or a free utility provided by Microsoft name as scanpst.exe 2) go for an third party utility like Outlook Recovery.

There are some good points about the way scanpst.exe utility is free but it not sure that it’s provide you complete recovery keeping your data secure. Outlook PST Recovery utility is paid utility it recover all the items of PST file like emails, contacts, notes, tasks and journal etc. restore recovered file in EML, PST and MSG format as well split the large size PST.

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digitalshooter
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looks like spam post to me! (nt)
In reply to katharinensmith, 10 months ago
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janniemart
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Re: Problem With MS Outlook 2007
In reply to katharinensmith, 6 months ago

Are you unable to access your Outlook 2007 PST files. Then, it could be due to PST file corruptions issues.

Then, don't worry use Outlook PST repair tool . It is one of the best software with latest scanning algorithm. It helps you to repair and recover all sort of Outlook PST file corruption issues.

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janniemart
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Re: repair the pst file
In reply to John Rushton, 6 months ago

Posteingang Reparatur Werkzeug  helps to repair PST file corruption issues. But, in case it fails then use third party PST repair software to repair PST files. The software is capable enough to repair minor or major PST file corruption issues.

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Ron AKA
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Re: Problem With MS Outlook 2007
In reply to janniemart, 6 months ago

janniemart wrote:

Are you unable to access your Outlook 2007 PST files. Then, it could be due to PST file corruptions issues.

Then, don't worry use Outlook PST repair tool . It is one of the best software with latest scanning algorithm. It helps you to repair and recover all sort of Outlook PST file corruption issues.

My PST repair tool is called Thunderbird, and Lightening. Good riddance to Microsoft!

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bradmarkey
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Re: Problem With MS Outlook 2007
In reply to John Rushton, 6 months ago

If your Outlook PST file is unable to open that means PST file is corrupted and you need to repair by using Outlook PST Repair Tool .This utility fixes all the issue of a PST file.

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Bratt Jackson
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Re: repair the pst file
In reply to John Rushton, 3 months ago

If you want repair your corrupted PST file then I recommend you to use "PST Recovery".

PST Recovery

1. Can be used in all versions of Outlook.

2. Also supports bulk migration.

3. Can recover password protected PST file.

4. Can split a large PST.

5. Can recover a PST over 2GB.

Refer The Link For Demohttp://www.ost-pst.in/outlook-pst-repair-tool.html

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alisaroy
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Re: repair the pst file
In reply to janniemart, 1 month ago

You can easily repair your damaged or corrupted PST files using PST Recovery Tool. It is the best utility which rebuild your damaged or corrupted PST files. For more information :- http://www.getbackdata.net/outlook-recovery.html

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