Canon I9900 Sudden Problems

Started Jul 20, 2013 | Discussions
Douglas K Fejer
Regular MemberPosts: 415
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Canon I9900 Sudden Problems
Jul 20, 2013

After several years of wonderful operation my I9900 has gone bad.

Here is a sample image.

http://www.douglasfejer.com/i9900.jpg

I am at a complete loss if this is a hardware of software problem. Have done all of the cleaning and calibrating steps. Called Canon and they think it is a sudden Windows 8 problem.

Any suggestions?

Doug Fejer

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Doug Fejer,
Dallas, TX

Charles2
Senior MemberPosts: 2,024
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Re: Canon I9900 Sudden Problems
In reply to Douglas K Fejer, Jul 20, 2013

You might post the computer image for comparison.

You could connect the printer to a different computer (someone's laptop), perhaps running a different operating system, and do a comparison.

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Michael Eckstein
Senior MemberPosts: 2,074Gear list
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Re: Canon I9900 Sudden Problems
In reply to Charles2, Jul 20, 2013

Looks like a  clogged nozzle.

 Michael Eckstein's gear list:Michael Eckstein's gear list
Canon EOS 7D Canon EOS M Canon EF 400mm f/5.6L USM Canon EF-S 18-135mm f/3.5-5.6 IS Canon EF-S 60mm f/2.8 Macro USM +8 more
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paris1968
Regular MemberPosts: 304
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Re: Canon I9900 Sudden Problems
In reply to Douglas K Fejer, Jul 22, 2013

Take the print head out of its holder and clean all of the electrical contacts both on the print head and the holder.  Use contact cleaner or alcohol and a pencil eraser.  The nozzles won't function if theprint head contacts are bad.

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Gesture
Senior MemberPosts: 1,935Gear list
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Re: Canon I9900 Sudden Problems
In reply to paris1968, Jul 22, 2013

I would also download a printer trial pdf or jpeg/tiff.  There are ones that give solid blocks of the 6 primaries, a B&W section, etc.  Try that first after maintenance.  Good luck.

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