Normal shutter count on new D600?

Started May 13, 2013 | Discussions
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opusone
opusone Regular Member • Posts: 463
Normal shutter count on new D600?
1

After firing off maybe several small batches of tests for dust/oil issues, using a blower anc rechecking each time for a total of maybe 50-60 shots, I checked my shutter count using MyShutterCount.com as recommended elsewhere and found that it shows 178 shutter actuations.

Is this within the norms for a brand new camera?

ALSO...so far the blower is moving out all but one fairly small speck each time I've applied it. Fingers crossed, yet.

With company here all weekend and recovering from a pulled calf muscle, I have not been out to do any serious shooting yet. Also it's a 109 degrees here today, so maybe when it drops into the 90's later this week. If I can f%$#ing walk by then.

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Marianne Oelund Veteran Member • Posts: 5,477
You weren't the first one to try out the camera
1

opusone wrote:

After firing off maybe several small batches of tests for dust/oil issues, using a blower anc rechecking each time for a total of maybe 50-60 shots, I checked my shutter count using MyShutterCount.com as recommended elsewhere and found that it shows 178 shutter actuations.

Is this within the norms for a brand new camera?

No, it indicates that someone took a few test shots with the camera before you did.  A new Nikon body will show a shutter count of 1 after you take the first shot, i.e., it leaves the factory with a count of 0.

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atrhys Forum Member • Posts: 99
Re: Normal shutter count on new D600?

B&H allows up to 200 shots to return a new camera and Adorama has no limits (as far as I know). This means that you may get a camera that someone else tried and returned for whatever reason. If everything looks ok and works ok I wouldn't worry about it, but you might want to be extra thorough when checking it out to make sure there wasn't a major reason it was returned.

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MisfiTTTTTT New Member • Posts: 4
Re: Normal shutter count on new D600?
2

Hello,

When I got my D600 it had around about 200 actuations on it... Knowing that a brand new camera should come with around 0, I took it straight back to the store I bought it from, they confirmed the camera had been used before and gave me a brand new one.

The reason I suspected it it had been used before was because when I turned on the camera the language and time had already been set on it...

Some people here may make the argument that it doesn't matter if it has been slightly used, personally if I'm shelling out a large amount of money I want the peace of mind that comes with a brand new product.

I hope this helps.

Adam

Robin Casady Forum Pro • Posts: 12,898
Re: Normal shutter count on new D600?

MisfiTTTTTT wrote:

Hello,

When I got my D600 it had around about 200 actuations on it... Knowing that a brand new camera should come with around 0, I took it straight back to the store I bought it from, they confirmed the camera had been used before and gave me a brand new one.

The reason I suspected it it had been used before was because when I turned on the camera the language and time had already been set on it...

Language and time had already been set on my D800E. It came from a local shop and I picked it up as soon as it arrived from Nikon. I know they didn't open the box. It had one actuation after I took one shot.

Some people here may make the argument that it doesn't matter if it has been slightly used, personally if I'm shelling out a large amount of money I want the peace of mind that comes with a brand new product.

I feel the same way, yet I also like the ability to return a camera or lens if I'm not happy with it. That means someone has to take my rejects. Neither the store, nor Nikon could write off all the items that get returned.

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Nikon2011
Nikon2011 Regular Member • Posts: 198
Re: Normal shutter count on new D600?

my camera had 0 actuations (1,2,3 the shots i made)

and when i turned it on it immediately went to the setup (language, date etc)

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opusone
opusone OP Regular Member • Posts: 463
Re: Normal shutter count on new D600?

The language was already set, but not the time on mine.

Did I pay B&H full price for a demo or returned camera?

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MisfiTTTTTT New Member • Posts: 4
Re: Normal shutter count on new D600?

Robin Casady wrote:

Language and time had already been set on my D800E. It came from a local shop and I picked it up as soon as it arrived from Nikon. I know they didn't open the box. It had one actuation after I took one shot.

Some people here may make the argument that it doesn't matter if it has been slightly used, personally if I'm shelling out a large amount of money I want the peace of mind that comes with a brand new product.

I feel the same way, yet I also like the ability to return a camera or lens if I'm not happy with it. That means someone has to take my rejects. Neither the store, nor Nikon could write off all the items that get returned.

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Hi Robin,

The store I bought it from said that the fact Language and Time had been set was an indicator that it been opened and used before. Certainly that's been my experience of buying new Nikon cameras in the past.

I agree that the rejects don't provide much use for the manufacturer. However if I buy something new I expect something new. If the item is used it adds doubts to the purchase...

(unknown member) Veteran Member • Posts: 3,985
Re: Normal shutter count on new D600?

opusone wrote:

The language was already set, but not the time on mine.

Did I pay B&H full price for a demo or returned camera?

Hard to say, but if it were me I would return it.  B and H is easy to deal with and won't give you any trouble on a return for less than 200 actuations.

Regarding the time and language, various people, myself, have reported getting 0 actuation cameras on which the time/date/language were already set.  Not perhaps for the correct time zone, but set none the less.  I have purchased several that way.

Something other than 0 actuations would annoy me, but for my part I don't believe the time/date thing is a consistent indication of a used camera.

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PHXAZCRAIG
PHXAZCRAIG Forum Pro • Posts: 12,565
New cars...

... don't come with 0 miles on them.   It's considered normal for people to do test drives, and the car is still new with a few hundred miles on it.

Just saying that cameras could be thought of the same way.   Sort of like New is when the warranty period begins.

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carauction Veteran Member • Posts: 6,644
Re: Mine just came from BH with 0

eom

eNo
eNo Forum Pro • Posts: 11,744
Re: Normal shutter count on new D600?

Lesson learned for you: that is the first test you do after you take the camera out of the box. One shot in JPG, check it in Opanda or other EXIF viewer. The number wants to be 1. Another indicator is whether the camera put you in setup mode, asking you to set date & time when you first turned it on. If not, then it's been used.

On the flip side, both of my D600 bodies, though they had zero count at first, now have shutter actuations that don't match the photo number (both under 9999 at the moment). It's bizarre, and I have had better things to do than figure it out, but I'm pretty sure if you edit a picture in camera (say, from NEF) and save it to JPG, it bumps up the photo number, and I think if you do funky things with the dual slots (format 1, but not the other), the photo number goes up, though, of course, the shutter count is the actual number. Do either of those, and you might see a photo number that is greater than the number of photos you have actually taken. To know the actual number, shoot a JPG file, then read it in an EXIF viewer to examine the number of actuations.

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opusone
opusone OP Regular Member • Posts: 463
Response I got from Thom Hogan

In a private email response I got to this question from Thom: "Maybe, but unlikely. More likely is that it was at the store, brought out for someone to try, they made a few shots, they didn't buy it and it was reboxed. That's pretty common, much like test driving cars is. At 120 shots or so I wouldn't worry about it." -- Thom Hogan, writer/photographer

I've heard this from others. I've also heard from others that it is never done. And I've seen both answers in these forums.

I'm sending it back and will NOT buy another D600. Why wait for 1k-3k shots as others have reported to find out I've got an oiler/dust bucket? Will it go bad on me in the middle of a shooting trip? On Bali? In Greece? Then what?

After five Nikon bodies without a hitch or a glitch, and 20 years of buying gear from B&H...no more.

Unless I decide to pop for the D800 and more computer, I'll just stick with my D700.

It could very well be my last Nikon.

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j_photo Senior Member • Posts: 2,604
Re: Normal shutter count on new D600?
On the flip side, both of my D600 bodies, though they had zero count at first, now have shutter actuations that don't match the photo number (both under 9999 at the moment). It's bizarre, and I have had better things to do than figure it out, but I'm pretty sure if you edit a picture in camera (say, from NEF) and save it to JPG, it bumps up the photo number, and I think if you do funky things with the dual slots (format 1, but not the other), the photo number goes up, though, of course, the shutter count is the actual number. Do either of those, and you might see a photo number that is greater than the number of photos you have actually taken. To know the actual number, shoot a JPG file, then read it in an EXIF viewer to examine the number of actuations.

Another reason for shutter actuations and image numbers to diverge: Initiating live view requires a shutter actuation, even before the image is shot. Taking the photograph then requires a second actuation. (Haven't tested this myself, but have read it several times on dpreview forums.)

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Leonard Regular Member • Posts: 230
Re: Response I got from Thom Hogan

How do we check the shutter count?  I do not see it in the manual.

Thank you.

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opusone
opusone OP Regular Member • Posts: 463
Thom Hogan..."reboxed"? Sounds like a demo to me.

"More likely is that it was at the store, brought out for someone to try, they made a few shots, they didn't buy it and it was reboxed."

Opened, played with, 120 shots fired off then reboxed and shipped as new???

Sounds like a demo to me.

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opusone
opusone OP Regular Member • Posts: 463
Check shutter..

Go to....MyShutterCount.com

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(unknown member) Veteran Member • Posts: 3,985
Re: New cars...

PHXAZCRAIG wrote:

... don't come with 0 miles on them.   It's considered normal for people to do test drives, and the car is still new with a few hundred miles on it.

Just saying that cameras could be thought of the same way.   Sort of like New is when the warranty period begins.

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Craig
www.cjcphoto.net

The reason many people have trouble with this point of view, I suspect, is that with a car there's little likelihood of it having been shipped to somebody who doesn't know what he's doing, fiddled with until something sustains damage, and then returned with the hope the camera store doesn't catch it.

I agree that in all likelihood you are perfectly correct and there will never be a problem, it's just not a comfortable sort of feeling.  I would prefer not purchase a camera this way and suspect many people feel the same.

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One day long ago, a sorcerer and a warrior did battle, as such things were commonplace in that age. Sometimes the sorcerer won, and the sum value of human abilities was improved some trifling amount. Sometimes the warrior won, and again the human race improved by some insignificant amount, for a sorcerer who can't defeat one miserable warrior is a poor sorcerer indeed.

Alan Brown
Alan Brown Veteran Member • Posts: 4,675
Wow!

opusone wrote:

In a private email response I got to this question from Thom: "Maybe, but unlikely. More likely is that it was at the store, brought out for someone to try, they made a few shots, they didn't buy it and it was reboxed. That's pretty common, much like test driving cars is. At 120 shots or so I wouldn't worry about it." -- Thom Hogan, writer/photographer

I've heard this from others. I've also heard from others that it is never done. And I've seen both answers in these forums.

I'm sending it back and will NOT buy another D600. Why wait for 1k-3k shots as others have reported to find out I've got an oiler/dust bucket? Will it go bad on me in the middle of a shooting trip? On Bali? In Greece? Then what?

After five Nikon bodies without a hitch or a glitch, and 20 years of buying gear from B&H...no more.

Unless I decide to pop for the D800 and more computer, I'll just stick with my D700.

It could very well be my last Nikon.

What a strange reaction from unrelated issues;

you get a reply from Thom that essentially says regarding a low shutter count; 'I wouldn't worry about it' and now you are worried about oil/dust.

you never considered this before asking him about shutter count?

curious

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Robin Casady Forum Pro • Posts: 12,898
Re: New cars...

PHXAZCRAIG wrote:

... don't come with 0 miles on them.   It's considered normal for people to do test drives, and the car is still new with a few hundred miles on it.

Just saying that cameras could be thought of the same way.   Sort of like New is when the warranty period begins.

Cars acquire miles in the process of moving them off the assembly line, loading them onto transport, and moving them around a dealership. For import cars there is the getting them off a truck, moving them to a holding lot, moving them onto a ship, moving them off the ship, moving them around the import center (where they are cleaned up after an ocean voyage), moving them onto a truck to the dealer...

In most cases, a car that is used for demo purposes is sold as a demo. Some variation does occur, but you don't put a car in a box when going from factory to dealership.

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