Canon 9500 II problem...

Started Apr 23, 2013 | Questions
Skip M
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Canon 9500 II problem...
Apr 23, 2013

I just picked up a Canon 9500 II that was used as the demo printer at my local shop.  Not used much, they say...  I'm having a problem with the color, which is extremely red.  My monitor is calibrated correctly, I have a batch of test prints from Mpix Pro that look just like my monitor, if I print from my cheapie Canon MX410 all-in-one, I get something close to the Mpix print, so I know it's the printer.  The local shop basically just shrugged and said something to the effect of "I dunno."  I've run head alignment checks, nozzle cleanings and different papers through to no avail.  I've used Canon Photo Paper Plus Semi-Gloss which closely matches the surface texture of the Mpix Pro prints for the tests, by the way. Anyone have any ideas what I can do to solve this problem?

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Skip M
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Hugowolf
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Re: Canon 9500 II problem...
In reply to Skip M, Apr 23, 2013

What software are you printing from? And, are you using the software to manage color with ICC profiles, or are you using the printer to manage color?

Brian A

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jtoolman
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Re: Canon 9500 II problem...
In reply to Hugowolf, Apr 23, 2013

Hugowolf wrote:

What software are you printing from? And, are you using the software to manage color with ICC profiles, or are you using the printer to manage color?

Brian A

If you are printing out of Photoshop, hopefully you installed the printing plugin. If you do not use the print preview option, you should get pretty close to perfect prints just using the plugin to print.

You could go the color managed workflow route using the proper ICC profiles for the papers you are using. Both should produce nice neutral prints.

Joe

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Skip M
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Re: Canon 9500 II problem...
In reply to jtoolman, Apr 24, 2013

jtoolman wrote:

Hugowolf wrote:

What software are you printing from? And, are you using the software to manage color with ICC profiles, or are you using the printer to manage color?

Brian A

If you are printing out of Photoshop, hopefully you installed the printing plugin. If you do not use the print preview option, you should get pretty close to perfect prints just using the plugin to print.

You could go the color managed workflow route using the proper ICC profiles for the papers you are using. Both should produce nice neutral prints.

Joe

I'm using Pshop to manage the color, I've installed the printing plug-in, the print preview option is pretty useless for some reason because it's showing a preview much darker than what's produced and darker than the same print from both Mpix Pro and my 410, I've d/l the ICC profiles from Ilford, but for the purposes of comparison I've been using Canon's own Photo Paper Plus Semi-Gloss.

The problem seems to be intermittently blocked jets, especially yellow.  One thing I didn't notice in the first run is that the gloss black isn't printing at all.  I've gotten the yellow unplugged, I think, but the black is still not performing.

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Skip M
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Hugowolf
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Re: Canon 9500 II problem...
In reply to Skip M, Apr 24, 2013

Skip M wrote:

jtoolman wrote:

Hugowolf wrote:

What software are you printing from? And, are you using the software to manage color with ICC profiles, or are you using the printer to manage color?

Brian A

If you are printing out of Photoshop, hopefully you installed the printing plugin. If you do not use the print preview option, you should get pretty close to perfect prints just using the plugin to print.

You could go the color managed workflow route using the proper ICC profiles for the papers you are using. Both should produce nice neutral prints.

Joe

I'm using Pshop to manage the color, I've installed the printing plug-in, the print preview option is pretty useless for some reason because it's showing a preview much darker than what's produced and darker than the same print from both Mpix Pro and my 410, I've d/l the ICC profiles from Ilford, but for the purposes of comparison I've been using Canon's own Photo Paper Plus Semi-Gloss.

It depends on when and what generates the preview, but late stage previews, displayed just before printing, generally aren't color managed. They are there so that you can see that the correct image is being printed, all of it is there, and how many pages are being printed.

The problem seems to be intermittently blocked jets, especially yellow.  One thing I didn't notice in the first run is that the gloss black isn't printing at all.  I've gotten the yellow unplugged, I think, but the black is still not performing.

If you have clogged nozzles, then you really can't expect much in the way of a quality print. Have you done a nozzle check print?

Brian A

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Skip M
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Re: Canon 9500 II problem...
In reply to Hugowolf, Apr 27, 2013

Yeah, it was apparently clogged nozzles... I've blown through a lot of ink getting everything unclogged, all the nozzles are free, and I'm still getting reddish prints, at least compared to the test prints from Mpix Pro.  Those, as I said, match pretty closely my monitor, so the printer should match, too.  Not sure what to do, except to take it back.  If it doesn't match up with what I expect, it's pretty much next to useless.

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Skip M
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