What is the problem with ViewNX 2?

Started Apr 5, 2013 | Questions
Nemean
New MemberPosts: 1
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What is the problem with ViewNX 2?
Apr 5, 2013

ViewNX 2 keeps crashing. I've uninstalled, downloaded from the Nikon site, and reinstalled the program. Below is the crash report.

Process: ViewNX 2 [2822]
Path: /Applications/Nikon Software/*/ViewNX 2.app/Contents/MacOS/ViewNX 2
Identifier: jp.co.nikon.ViewNX2
Version: 2.7.4 (2.7.4.3001)
Code Type: X86-64 (Native)
Parent Process: launchd [142]
User ID: 501

Date/Time: 2013-04-05 02:23:41.609 -0700
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10

Interval Since Last Report: 58279 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 9 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 838C449D-2AF6-9275-2389-7BD1B728603C

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001066d3340

VM Regions Near 0x1066d3340:
MALLOC_LARGE 00000001065d7000-00000001066d3000 [ 1008K] rw-/rwx SM=PRV
-->
CG shared images 0000000108040000-0000000108048000 [ 32K] r--/r-- SM=SHM

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.nikon.Pluto 0x000000010061bb45 NkvStringDataStrNoCase(CNkvStringData const&, CNkvStringData const&) + 800501
1 com.nikon.Pluto 0x00000001005eca26 NkvStringDataStrNoCase(CNkvStringData const&, CNkvStringData const&) + 607702
2 com.nikon.Pluto 0x000000010062d1db NkvStringDataStrNoCase(CNkvStringData const&, CNkvStringData const&) + 871819
3 com.nikon.Pluto 0x0000000100551c42 CNkvStringData::CNkvStringData(NkvCharPlatform const&) + 100210
4 jp.co.nikon.ViewNX2 0x0000000100067f71 void std::vector<unsigned long long, std::allocator<unsigned long long> >::_M_assign_aux<unsigned long long*>(unsigned long long*, unsigned long long*, std::forward_iterator_tag) + 102273
5 jp.co.nikon.ViewNX2 0x0000000100067922 void std::vector<unsigned long long, std::allocator<unsigned long long> >::_M_assign_aux<unsigned long long*>(unsigned long long*, unsigned long long*, std::forward_iterator_tag) + 100658
6 jp.co.nikon.ViewNX2 0x000000010006cee6 void std::vector<unsigned long long, std::allocator<unsigned long long> >::_M_assign_aux<unsigned long long*>(unsigned long long*, unsigned long long*, std::forward_iterator_tag) + 122614
7 com.apple.CoreFoundation 0x00007fff88ae4eda _CFXNotificationPost + 2554
8 com.apple.Foundation 0x00007fff90748e26 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
9 com.apple.AppKit 0x00007fff8c09f4d4 -[NSApplication finishLaunching] + 331
10 com.apple.AppKit 0x00007fff8c09f04a -[NSApplication run] + 124
11 com.apple.AppKit 0x00007fff8c043c06 NSApplicationMain + 869
12 jp.co.nikon.ViewNX2 0x0000000100002cb0 start + 52

Thread 1:
0 libsystem_kernel.dylib 0x00007fff887166d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff948e9f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff948e9d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff948d41d1 start_wqthread + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff88716d16 kevent + 10
1 libdispatch.dylib 0x00007fff8acd3dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8acd39ee _dispatch_mgr_thread + 54

Thread 3:
0 libsystem_kernel.dylib 0x00007fff887166d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff948e9f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff948e9d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff948d41d1 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff887160fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff948ebfe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8e5e9210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8e5e93e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8e5bfc2a MPWaitForEvent + 269
5 com.nikon.Pluto 0x00000001005ca439 NkvStringDataStrNoCase(CNkvStringData const&, CNkvStringData const&) + 466921
6 com.nikon.Pluto 0x000000010071899f nikon::mercury::event_object_base::~event_object_base() + 80655
7 com.nikon.Pluto 0x00000001005ca349 NkvStringDataStrNoCase(CNkvStringData const&, CNkvStringData const&) + 466681
8 com.apple.CoreServices.CarbonCore 0x00007fff8e5c07e0 PrivateMPEntryPoint + 58
9 libsystem_c.dylib 0x00007fff948e77a2 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff948d41e1 thread_start + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff88716d16 kevent + 10
1 com.nikon.Pluto 0x00000001005bf155 NkvStringDataStrNoCase(CNkvStringData const&, CNkvStringData const&) + 421125
2 com.apple.CoreServices.CarbonCore 0x00007fff8e5c07e0 PrivateMPEntryPoint + 58
3 libsystem_c.dylib 0x00007fff948e77a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff948d41e1 thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000000fbf40 rbx: 0x00000001030380a8 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x00000001030380e7 rsi: 0x00000001066d2b57 rbp: 0x00007fff5fbff310 rsp: 0x00007fff5fbff230
r8: 0x0000000000000003 r9: 0x000000000000000f r10: 0x0000000000000000 r11: 0x00000001030380c8
r12: 0x00000001066d2f40 r13: 0x0000000103038080 r14: 0x00007fff78d1c570 r15: 0x00000000000fbf40
rip: 0x000000010061bb45 rfl: 0x0000000000010202 cr2: 0x00000001066d3340
Logical CPU: 3

Binary Images:
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0x100414000 - 0x100458ff7 +jp.co.nikon.NkAppKit (3.1.0 - 3.1.0.3003) <F7B0CD8C-0F0A-D808-37E0-2FD4ECB3C5B9> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/NkAppKit.framework/Versions/A/NkAppKit
0x10048d000 - 0x100492fff +jp.co.nikon.NkColorManagementKit (3.1.0 - 3.1.0.3001) <D9FFCCAD-936D-4C03-DB90-731C1741D27A> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/NkColorManagementKit.framework/Versions/A/NkColorManagementKit
0x10049a000 - 0x1004acfff +jp.co.nikon.NkFoundation (3.1.0 - 3.1.0.3002) <A0D773AA-8291-A1B8-FD1B-E045762C11A3> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/NkFoundation.framework/Versions/A/NkFoundation
0x1004bb000 - 0x1004cbff7 +jp.co.nikon.NkRc2Kit (3.1.0 - 3.1.0.3000) <78586350-60CB-0FD2-C314-025D137BEE57> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/NkRc2Kit.framework/Versions/A/NkRc2Kit
0x1004dd000 - 0x1004e3ff7 +jp.co.nikon.NkPreferences (1.0) <67E60B89-8B1A-BC35-D079-2F301AE7E739> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/NkPreferences.framework/Versions/A/NkPreferences
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0x100537000 - 0x10085bff7 +com.nikon.Pluto (NkPluto 2.7.3.3000 - 2.7.3.3000) <A248609F-317C-66D5-9B17-B8D0E7B45649> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/NkPluto.framework/Versions/A/NkPluto
0x1008bb000 - 0x1008eefff +libtbr.dylib (112.3) <4EAD97A5-A984-7391-C31A-73B4CAA8B001> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/libtbr.dylib
0x1008f8000 - 0x10091bff7 +libStrato9.dylib (920.3) <CCA3A9B7-9740-1ACF-E434-DE5243D26B16> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/libStrato9.dylib
0x100925000 - 0x10093efe7 +libAFNR.dylib (100.3) <9DEB4B35-296A-2FCC-C02C-AAF501E00875> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/libAFNR.dylib
0x100942000 - 0x100bb4fe7 +libAsteroid10.dylib (10212.3) <A17483EB-4F3F-DCB5-81B0-0F272C04E651> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/libAsteroid10.dylib
0x100c08000 - 0x100c0eff7 +libWorkQueue3.dylib (320.3) <16B7BB27-121A-1DF2-6629-D02ECFA6FFE0> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/libWorkQueue3.dylib
0x100c11000 - 0x100c69fef +libCML10.dylib (1031.3) <201EF6A2-C435-9D90-F778-B2505DF63F1B> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/libCML10.dylib
0x100c6f000 - 0x100c9bfff +com.Nikon.PictureProject.Zelkova (7.4.12 - 7412.3.0) <A56F3C4F-1EE1-E962-90CE-6555EEED51C1> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/Zelkova7.framework/Versions/A/Zelkova7
0x100caf000 - 0x10130aff7 +libRome.dylib (1211.3) <9645B5C3-CF32-B2B6-9F99-D69CD4B494EA> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/libRome.dylib
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0x101645000 - 0x101658fff +libNkAFNRUtility.dylib (100.3) <ADC5A1D5-2E92-BEC9-CEFF-DF8752AE652D> /Applications/Nikon Software/*/ViewNX 2.app/Contents/Frameworks/libNkAFNRUtility.dylib
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0x7fff919ad000 - 0x7fff91badfff libicucore.A.dylib (491.11.2) <FD6282D8-DF3F-3842-8C2E-CF478D2B9669> /usr/lib/libicucore.A.dylib
0x7fff91da3000 - 0x7fff91daafff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff91dab000 - 0x7fff91e02ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x7fff91e03000 - 0x7fff91e11fff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff91e12000 - 0x7fff91f2bfff com.apple.ImageIO.framework (3.2.0 - 849) <C52AED41-A7C2-300B-91FA-5AF73718D243> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff92444000 - 0x7fff92451ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff9245d000 - 0x7fff9245dffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <173346B7-614C-380B-8E80-9BD1BE501674> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff92461000 - 0x7fff924e3ff7 com.apple.Heimdal (3.0 - 2.0) <C94B0C6C-1320-35A1-8143-FE252E7B2A08> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff924e4000 - 0x7fff9267ffef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x7fff92680000 - 0x7fff926d1ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff926d2000 - 0x7fff927ddfff libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff927de000 - 0x7fff9283bff7 com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <D15F3FB3-BE53-3545-AD37-9A25A597FE3C> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff92b00000 - 0x7fff92b4bfff com.apple.CoreMedia (1.0 - 926.87) <F51205F8-A102-359C-A9A3-22A48524C081> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff92b4c000 - 0x7fff92bcdfff com.apple.Metadata (10.7.0 - 707.5) <4140B1F6-7D73-33C7-B3F2-4DB349C31AE9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x7fff92bce000 - 0x7fff9300afff com.apple.VideoToolbox (1.0 - 926.87) <7319477A-4A3D-3233-AAD1-31F9C9429DA7> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff9307c000 - 0x7fff932b1ff7 com.apple.CoreData (106.1 - 407.7) <24E0A6B4-9ECA-3D12-B26A-72B9DCF09768> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff932b2000 - 0x7fff932bffff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff93b76000 - 0x7fff93bb5ff7 com.apple.QD (3.42 - 285) <8DF36FCA-C06B-30F4-A631-7BE2FF7E56D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x7fff93bb6000 - 0x7fff93bb6fff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff93bb7000 - 0x7fff9435efff com.apple.CoreAUC (6.16.13 - 6.16.13) <8CBFBC9C-0773-3DEB-AF99-989008CB2B36> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff94369000 - 0x7fff94380fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
0x7fff94417000 - 0x7fff94495ff7 com.apple.securityfoundation (6.0 - 55115.4) <C5461971-E455-31A6-99B8-AF80C4BC26DD> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff9449a000 - 0x7fff944e9ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff944ea000 - 0x7fff94518ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff948c6000 - 0x7fff948d2fff libCSync.A.dylib (331.0.4) <C7043BB7-284D-3B9F-A5CB-78ADE691B2D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff948d3000 - 0x7fff9499fff7 libsystem_c.dylib (825.26) <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib
0x7fff94a4c000 - 0x7fff94a51fff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff94a52000 - 0x7fff94a52fff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff94a53000 - 0x7fff94a9cfff com.apple.framework.CoreWiFi (1.2.2 - 122.12) <D237551E-0E2C-30FB-8FAA-003D8F25E819> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff94a9d000 - 0x7fff94aabfff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff94aac000 - 0x7fff94d7dff7 com.apple.security (7.0 - 55179.11) <73958084-5BBC-3597-A751-7370B0C247E5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff94e15000 - 0x7fff94fc3fff com.apple.QuartzCore (1.8 - 304.2) <234EABE1-067C-3DAE-BEAC-674526E232C2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1544
thread_create: 2
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=207.0M resident=104.1M(50%) swapped_out_or_unallocated=102.8M(50%)
Writable regions: Total=56.8M written=6316K(11%) resident=6660K(11%) swapped_out=0K(0%) unallocated=50.3M(89%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 2816K
MALLOC 45.5M
MALLOC guard page 48K
Memory tag=242 12K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 36K
__DATA 14.9M
__IMAGE 528K
__LINKEDIT 57.2M
__TEXT 149.7M
__UNICODE 544K
mapped file 27.1M
shared memory 308K
=========== =======
TOTAL 365.3M

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: iPhone, apple_vendor_id, 0x12a0, 0xfa140000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: FreeAgent GoFlex, 0x0bc2 (Seagate LLC), 0x5021, 0xfd130000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

ANSWER:
This question has not been answered yet.
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Howard Moftich
Veteran MemberPosts: 5,933
Like?
Re: What is the problem with ViewNX 2?
In reply to Nemean, Apr 5, 2013

Probably a corrupted preference file that may not have been removed during an uninstall process.

Check and move this file out of the way (or simply delete it) (in your home folder)

Library/Preferences/jp.co.nikon.ViewNX2.plist

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